Many of the workers are very rude. Many are incompetent. One worker is cool and cheery, he has blond hair guy that works the front. The rest are weak. read more

What a dump! Why are so many government buildings so horrible? Think about it, the DMV, the post office, etc. Who is emptying the trash? Who is doing the landscape? Have some pride, and clean it up! God knows we pay enough taxes. I didn't get the pic of overflowing trash. read more

US Post Office - Post Offices Near Me - Huntington Beach, California

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Depressing going inside this place very dark and dingy, items are pretty overpriced (forgot a small box one time and cost like $5)..... Those are my only complaints. Never had issues with shipping anything out. I use them whenever I sell stuff on eBay. Recommended read more

Best post office hands down! Today I went in to get some issues resolved with some missing packages and they were found with in minutes thanks to Laquisha. This woman deserves a raise!!! Every time I come to this post office she is so nice and always brings a smile to my face! read more

I usually dread going to the post office but I've enjoyed stopping by here since the staff are attentive and pretty nice. I just had a package that was sent wrong back to my house and the clerk fixed it promptly. Thanks! read more

Was just in this location and asked to use their tape the cashier told me he couldn't allow me to because he will get fired while he had 3 rolls of tape right in front of him... mind you the customer before (female Caucasian) was offered tape and scissors. read more

US Post Office - Receipt 06/18/2025 - Post Offices Near Me - Huntington Beach, California

Customer service is so rude here. I asked a simple question and was given the rudest response by a newer woman working there. I asked if there was anywhere I could drop a package without standing in line and she pointed at a sign and said "can you see, it says drop off " and rolled her eyes at me. Basically like the same attitude people have that work at the DMV. read more

Customer service at this post office is the worse! Most of the time there's one person working the counter. 1:30 today, there was one person and at least 12 people in line. Also, it's very frustrating when the kiosk to mail packages or purchase stamps isn't working. No wonder postal workers have a bad attitude! read more

I was shocked to see mail falling out of the larger blue drive through mail box and my mail fell out onto the parking lot...I then noticed it was stuffed full with mail ...I had to move my car and retrieve my mail and placed it in the seller blue mail box to the left of the large one which I have used for 35 years...I tried to call the post office as I had to get to work and let them know there is a problem...I never got anyone to answer the local branch phone. I did receive a recorded message that they were closed! It was Wednesday at 2:00 pm...they were open. I have used this number in the past with no problem. I had just mailed a loan document for a new vehicle and now wanted an answer to this issue. I had a friend go down to this post office and explain the issue, and she was told the drop box is not monitored due to thief rate...She asked why they don't put up a sign until this is addressed ? The clerk said they steal the sign. What the hell...then take the boxes away so we don't continue to put mail into them. Or weld them shut! She asked if they could empty the smaller box today as there are important documents that need to be mailed out...he would not answer! She asked several times without any answer. I am shocked ...what kind of crap is this...why are they so ignorant? How is this performing a vital service for us? This isunexceptional! Why are they open at all?​ read more

I don't under stand this is it a post office or what? After hours I came in to drop off mail both the drive up boxes have a red lock over them. Ok then I park and the large package wheel is locked and then the smaller one as well. The only place where we can put mail is that thin letter mail slot???? What's the point what a lame post office read more

The manager (Isaac) of the local post office was forcing me out because he demanded proof (documentation - ID card) of my service dog. He said that my dog required a service vest. He refused to ask me the two legal questions required by law. This resulted in both of us raising our voices in front of staff and customers. He could not tell me what agency issues these identification cards. I told him that under the ADA gov vest or IDs are not required. He refused to let me speak to his supervisor stating that he was the supervisor. Once the complaint is made there's no turning back that bullet: Unfortunately, once discrimination occurs, California law recognizes that harm is done. This is why California law provides a strong penalty that a disabled person can claim against the business in an accessibility lawsuit. Here are some examples of what it means to refuse a service dog: - Denying service altogether - demanding that the dog leave the establishment - Asking too many questions about the service dog - Demanding to see "paperwork," "ID cards," or "medical information" - Redirecting the service dog and handler to another part of the business - Harassing the service dog or its handler - Demanding that the service dog wear a vest with certain words on it If you are a person with disabilities and you have a service animal, stand your ground Refer to ADA.gov or have these violators review the ADA FAQ on the Federal website read more

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Your office sucks do not put the time and the day on the tracking if your just gonna be freaking late your postal worker making me late to work waiting on. Package that was supposed to be delivered at a certain time as what the tracking says. Your postal worker do not care about there customer if they did they would be on time or at very least put the right tracking time and date read more

Don't waste your time coming here. It is 2025 and their internet has been down for weeks. What a disgrace of an establishment. Even when the internet is working, you will wait at least 30 minutes in a line out the door before being helped. I cannot begin to fathom the fact that this place is still in business. Save yourself the hassle and just go to the location in downtown Huntington Beach. read more

What's up no Employee's ? Dec 9, 2024 2:45pm 30+ ppl deep, with one employee. It took 1.5hrs not sure why the supervisor was not assisting the customers, I'm guessing she doesn't work with the public ? I realize it is the Holiday season but this is really CRAZY, no??? read more

Amazing service, extremely helpful. They added value to my experience. For everyone commenting on "they didn't give me tape for free" or "only one way in and one way out." ITS A POST OFFICE. This is a place of business for goodness sake. Do you give things away for free at your work? Do you build the driveways? It was quick and easy, will return here for sure read more

Mr. Don Nguyen gave me great advice and was very congenial in my complicated package I had to pack and send. Several other customers were being rude but he kept his smile and made my day. The wait was minimal today even though many customers were coming and going and I saved a lot of money versus going to UPS. USPS is the best! read more

US Post Office - Don Nguyen was so congenial in helpful for my complicated package that I had to pack and send. He gave me great advice - Post Offices Near Me - Huntington Beach, California

Today I went to mail an item. Kevin helped me and greeted me with a smile and respect. He helped me find the best rate for my package. He processed my transaction smoothly and efficiently. I was behind his mother in law in line... and I asked his name... because he's always so nice to his customers. I told her he is the real deal... and is nice when no one is looking. ... and she said... I know, I'm blessed. read more

Glenora is a very helpful and kind lady!! I will definitely be going there again! Also very quick service

There's a one way entrance and exit to their parking lot, so slow down as you approach. Otherwise you'll miss the entry. You can also park in the parking lot next to it, which has 24 hour fitness, Subway sandwiches, an Italian eatery, and other stores. The line can sometimes move slowly here, similar to other post offices. read more

A bit weird to be writing a review for a non business, and a government agency at that, but I felt that this message needed emphasis: WE APPRECIATE AND LOVE OUR US POST OFFICES!! I've been by my local post office more times this year than I have my entire life. During the pandemic, simple things like writing letters to friends and mailing gifts seem like safer options than resorting to any in-person contact. The post office taken many safety measures (plexiglass dividers, employees wearing masks and gloves, and 6 feet floor markers for the line) which have made me feel more at ease if I have to step inside to drop off a package (otherwise I just drop off in the collection boxes). Also, the service is great here! I'm always greeted by friendly postal office employees and the lines move pretty fast. Usually someone will go down the line and ask what we're here for to speed up the process. One time, my package was missing and I tracked it to my local postal office and they were super helpful in locating it for me and, and on top of that, sent it to my house the same day!! Shoutout to USPS!! You have been the backbone of 2020 and we are extremely grateful for your services!! This review's for you! BIG THANKS read more

Rudest bunch of prudes I've ever met in the packaging industry ever! Needed some extra tape to cover a corner on my package. They were very rude about how I needed to provide my package ready to go already and that I would need to purchase tape on my own there. So I purchased the tape and when I went on to tell them that they were being rude the manager got mad at me and insisted I leave and that they don't tolerate that type of behavior. I've never met two people that were more rude than the two clerks there today! Honestly I felt like they were basing things off the color of my skin because I did nothing wrong to receive such treatment. I seriously can't believe I just got treated like that at a post office of all places after waiting patiently in line! read more

I've been to this branch a couple times and had the pleasure of Kevin H helping me. Once was Christmas time and it was very busy. He was friendly, accurate and fast. I mean really fast! He served at least five to every one in the other lines. read more

My favorite post office in town! Very helpful staff and Issac is extremely helpful on a recent lost package! Lines can get long, but honestly the service is so nice I don't mind, read more

If you want to wait 30-45 min to mail out a package then this is your place! Incredibly slow and no one seems to care, the workers never re stock any of the supplies stations and then give you attitude when you ask for a box from behind the counter. Then they make you wait in a 30-45 min line just to get the box because they can't seem to do their job and refill the stations (claiming they're understaffed) but the supplies stations has constantly been empty for weeks on end now. Highly do not recommend this post office read more

I would rather go to any other post office than this one. They are understaffed. The workers are extremely rude. And I don't think I've ever been inside of this post office where the self-service machine is actually in order. read more

I went here today to buy international stamps. There were two clerks. The man who helped me was great and answered all my questions, being mindful of the other customers and me. He also helped a person in line who needed help with her heavy package, and put it on the counter for her. Very nice post office. Good value for packing and boxed cards. Great local post office. read more

Good people, good service. We have been to this PO several times and even with a long line, everyone is taken care of quickly and in a professional manner. read more

12/21/22 11:54AM I've just had the worst encounter possible in my life at the post office... and her name is Glena. The other two gentlemen behind the counter seemed so pleasant and happy. I was trying to renew my state board license and came in with the check filled out along with the paper work that was needed to be attached. I came to the counter wanting to have my mail delivered as fast as possible. I was expecting her to ask me like the other conversations I overheard with the other coworkers of "how fast do you want this delivered?" Instead, she gave me a simple response of, "You need to have this all filled out and prepared before you come to the counter." I didn't take it as attitude or condescending at first because I needed help and didn't know what I was doing. I was trying to see it from her side especially it being really busy, so I was empathetic towards her. I filled out the paperwork as she requested and waited back in line. After she was done, she couldn't find my zip code to the address I wanted it mailed to, and I realized that it was my fault. I flipped the second two numbers around, and I apologized after catching my mistake. Her response, "That's a completely different number. You need to have this done beforehand and CORRECTLY." Again, I'm just ignoring her comments because I just wanted to get it over with. She was the one who forced me to seal up all the contents before I could double check my address, but AGAIN, I was trying to just get in and out of the post office. As she's going through the transaction, I asked, "When will the mail be delivered by?" Glena's response, "It'll say on the receipt." I don't know what that means but okay... So, I pay for the transaction, and the receipt prints out. Glena, "It'll be ready by Thursday." Me, "I'm sorry but I need it a lot faster." Glena, "That's going to be $27." She says it in a way to convince me to not return it as if it's too much money?? Me, "That's fine." Glena, "I'm going to have to return it." Me, "Okay, that's fine." Glena,"Why didn't you tell me before?" Me,"That's why I didn't have any envelope because I was hoping you could help me with that, but you just grabbed the envelope and told me to fill out the sender address." Glena, "I gave you the envelope though. You should have said I wanted it faster." Me, "I just followed your instructions...You didn't ask me anything???" No response. She starts processing the return and works on the new transaction. She starts telling me to press a button on the keypad that doesn't exist because it's asking me to punch in my number. I tell her it doesn't exist, and she's trying to correct me. More awkwardness passes by, and then she bypasses the part where it says my name (usually people will tell you to confirm if everything is correct on the screen). I noticed that my name was spelled wrong, so I tell her. AGAIN, this is to renew my state license so a) I need everything to be accurate b) I need everything to be freaking accurate. She responds, "That's not a D. That's a B." Me, "It's a D as in David." Glena, "You need to write better. Fix your D. That's not a D. " I am livid at this moment in time so I respond back, "Do you tell a doctor to fix their handwriting too?" No response, then she responds a few seconds later, "You don't write prescriptions." ARE YOU SERIOUS?!?!?! What is wrong with you? Did you wake up on the wrong side of the bed and just wanted to cause misery to everyone around you??? GLENA, please stop working if you hate your life. Everyone in HB are sweet old people, and I would feel so sorry if they ever had to experience your attitude. read more

GW is such a breathe of fresh air. pleasant and helpful. plenty of parking. will return. read more

I enjoy visiting my local post office because the customer service I receive is outstanding. Kevin, Don and GW provide the best solutions to mailing, as well as work to give the customer the best rates. This office understands how time is important so they work diligently to provide efficient results. read more

This is not directed at the Post Office, however towards mail carrier driving #2200738 delivering to Pacific Shores at 6:15 pm. He was delivering in our complex and was throwing packages and yelling. He seemed very angry and was slamming doors and yelling. He was not our regular mail carrier. He was scaring residents away from getting their mail. I understand this is a difficult time, however he was quite frightening. He was not a good representative of the USPS. read more

Avoid this USPS location at all costs. Although the worker behind the counter seem to always be relatively friendly, there is only one working over the last six times that I've visited it to ship a package and there's always eight frustrated customers in line. Always short staffed and it takes forever. Typical government run organization read more

My wife and I had a very bad experience while trying to mail a small package of Christmas gifts and goodies (pogy bait and gedunk) via PRIORITY US MAIL to our Grandson who is stationed at THE MARINE CORPS AIR FACILITY AT NEW RIVER NORTH CAROLINA which is much to the chagrin of the USPS IN THE UNITED STATES OF AMERICA. Due to the COVID-19 paranoia, our Grandson hasn't been able to take any leave since shipping out to bootcamp at MCRD SD in late February of 2020. Since his quarantined graduation he completed his SOI and two schools located at NAVAL AIR STATIONS (NAS) Pensacola and NAS Oceana! He finally was assigned and arrived at his first duty station at NEW RIVER (McCutcheon field), in N.C. At each of his schools and final posting he'd be quarantined for two weeks, confined to his barracks due to the Covid paranoia. Now comes the holiday season. We had prepared a nice package of gifts and Christmas treats and had addressed the package to the exact address we've been sending letters and other packages via FEDEX and UPS. The USPS EMPLOYEES/ attendants at the ATLANTA SATELLITE OFFICE would not accept our package as they claimed the address as we'd written it was incorrect because it didn't have an (ARMY POST OFFICE (APO) included in the address. Mind you our Grandson isn't in the ARMY nor is he stationed at an ARMY facility nor is he stationed at an overseas post outside of the CONTINENTAL UNITED STATES (CONUS) I'll inform the reader that the holiday line of customers, a very long line of patrons extended outside of the building and it was drizzling. It took more than a half of an hour to reach the counter only to be denied service due to the USPS employees intransigent behavior and error. After consulting with the other employee, they both compounded the error by agreeing with each other even though we insisted that the address we'd addressed the package to was absolutely correct as it had been used successfully in the past. The address was: PFC (Name Here) MALS XX MAG XX PCS BOX 21021 MCAS NEW RIVER Jacksonville NC 28545 United States of America *note APO's are used to ship or mail letters and packaged to troops in the ARMY which is MILITARY but NOT THE MARINE CORPS! Unbelievable that the USPS counter CLERKS WOULD NOT ACCEPT OUR PACKAGE as addressed. No amount of common sense or logic would sway these bureaucrats! Now because there were dozens of other people waiting in the very long line we saw the futility of reasoning with dolts so we left and took our package to the nearby AIM store and mailed it USPS from there. Using AIM is fine but in doing that, it cost an extra $8.00 to use their service for the same mailing. Our Marine got his package just fine in the end but now I have a bad taste in my mouth when we recall how inept and stubborn the two male employees were and their lack of knowledge and business acumen. These are the not applicable regulations for sending USPS mail overseas: The Department of Defense (DoD) has requested that those who send mail use the service member's full name (with or without grade, rank, etc.), or a specific title (e.g., Commanding Officer, Supply Officer, etc.). Also required is the unit designation and APO/FPO (Air/Army Post Office™ or Fleet Post Office location) information with the nine-digit ZIP Code™ number (if one is assigned) and a return street name/number, city, state, and ZIP Code. Now mind you, the UNITED MARINE CORPS is part of the US NAVY and if we were sending something overseas, we would use a FLEET POST OFFICE (FPO) address ! In light of that, I would like to inform the people at USPS that NORTH CAROLINA although a couple of thousand miles away from the POST OFFICE in Huntington Beach is NOT in nor had it ever been located in a foreign country! Semper Fidelis! God bless us, everyone! read more

The shorter Asian lady with glasses who works here is rude, condescending and inconsiderate. Everyone who's worked here for years is very sweet and pleasant. She is extremely mean and cussed at me and also sent my mail to the wrong address. She really is lowering the standards of this mail center and should not be employed or in aCustomer service job. I hope she gets fired or learns how to be a pleasant mail service lady instead of grumpy and unhappy. Do not go to her. Wait and go to the next person. read more

Second time I had to visit the Post Office in HB on Atlanta in 4 days. Both times ISSAC was extremely helpful and courteous. Thank you for making my visit as smooth as it could be. Ron read more

When I had an issue with the package that said it was delivered into one of our apartment lock boxes but it wasn't actually there I notified the postal service the local one that services are mail down on Atlanta and I got a call back from a woman and I explained that I believed it was in the wrong box so she contacted the postal carrier who did look inside and find the right package and put it into the correct place with the key and I was able to get my order. I was very excited and very happy that when she called me back to let me know that it had been done that's great customer service read more

If you plan on renting a PO Box, do so with caution. It's been 3 months of renting from this location, and it's been nothing but a headache. First off, I went in to fill in the customer agreement and it took forever just to activate the services I paid for. Second, the lock didn't even work and after multiple promises and changeovers, I'm still left with a nonfunctional PO Box that is left unlocked and ajar. Do yourself a favor and avoid this location. read more

US Post Office - Broken lock leaving my PO Box open and unlocked - Post Offices Near Me - Huntington Beach, California

I stopped by to drop off a package and they had a lot of people at the register to get you in and out. Very friendly workers and helpful like a local town post office. I love that they have a mail box you can drive up and drop off. read more

Useless. They lost my package and never pickup the phone at their location during business hours. Absolutely useless

The people who work here are nice capable; however, the trash tossed about and the landscaping should be embarrassing to our community. Come on!!! Mow the lawn and pick up the trash! Honestly, ankle tall grass. read more