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    The UPS Store

    3.0 (16 reviews)
    Closed 9:30 am - 3:00 pm
    Updated a few days ago

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    Photo of Doug K.
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    2 months ago

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    Local

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    8 months ago

    No one will answer the phone here! Trying to locate a package but answering a phone must be to hard for the people working here

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    Local

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    Photo of Lisa W.
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    3 years ago

    Helpful 9
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    1 year ago

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    Local

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    2 years ago

    Alex is always professional and amazing when I come here for mass copies. Megan and Selah are also of great help!

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    Local

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    3 years ago

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    Local

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    Photo of Theo G.
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    6 years ago

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    14 years ago

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    6 years ago

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    9 years ago

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    6 years ago

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    8 years ago

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    Photo of Lea F.
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    7 years ago

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    10 years ago

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    15 years ago

    Helpful 1
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    11 years ago

    Fast efficient and very helpful. Greatly appreciated their help in printing out an email attachment and then got it faxed in no time.

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    Review Highlights - The UPS Store

    Because of Megan and her professionalism, patience and kind heart we left with pretty new suitcases.

    Mentioned in 2 reviews

    Read more highlights

    Alphagraphics

    Alphagraphics

    (2 reviews)

    TL;DR: An unfortunate and unprofessional mess from start to finish…read more On a Friday, I submitted a quote request for two different letter-sized flyers to be printed and delivered on behalf of one of my local clients. The invoicing process was not straightforward as it entailed back-and-forth emails between one of AG's internal Account Managers (AM) and me. Of whom I had to contact more than once to confirm the final costs (beyond the initial quotes), whether or not there was a delivery fee, rush fees for same-week printing, etc. This person then emailed me on Monday to inform me that both flyers could be printed and delivered to my client on Friday of the same week. This is where things began to degrade. To my surprise, on Tuesday afternoon, I received not one, not two, but four calls from their confused delivery driver. The driver had been given the wrong delivery address as it was listed incorrectly on the invoices due to AM's error. I then had to guide and navigate the driver in real-time over the phone to where he needed to go (a block and a half down the road). I did this while notifying my client that the delivery was taking place sooner than anticipated, as my client operates in a secured building and would need to be able to let the driver in to receive the order. Not a fun juggling act. The driver himself, to his credit, he made it a point to call me back and let me know that one of my client's team members had successfully received the order. I then immediately received a call from the AM to pay for the flyers. I noted that she sounded stressed, hurried, and frankly over it all. After paying and hanging up, I noted that I had missed a call with a voicemail from a different AG person trying to contact me for payment...when I had literally just paid the invoices! Since there was a wealth of confusion from AG, I reached out to my client to confirm the order was correct. By some irony, the double-sided flyer (the slightly more complex of the two to print) was fine. Albeit some of the flyers had ripped edges upon arrival. However, the single-sided one, was so off-center on the left-hand side that the text and related elements were just shy of being cut off. I reached back out to the AM via email with the picture of the flyer provided to me by my client to request the flyers be reprinted and redelivered at no cost. This is a time-sensitive project, as my client needed these by the end of the week. Since it was near the end of standard business operating hours when the bulk of this issue occurred, I decided to call AG after waiting 45 minutes for confirmation or response to my email. I then spoke with the second person who had called me while I was on the phone with the AM paying for the order. I explained who I was and apologized for missing their call approximately one hour before. This person seemed slightly confused, suggesting that they "may" have called me when their name and voice were the same. I then requested to speak with the AM I had been working with as I needed to provide my client with confirmation that AG would fix the misprinted flyers and redeliver them this week. Instead, what I received was a runaround. I calmly and politely requested to leave the AM a voicemail which I then left with a request for a response (since this is time-sensitive). About 30 minutes later (after 5:00pm), I received an email from the AM suggesting that they had proofed the prints and weren't sure what had happened. I replied noting that accidents happen, but I still need this remedied for my client. The next morning, I received a slew of emails from the AM that mostly read as short, curt, and potentially annoyed. I had to ask for clarification on delivery and timing as they requested to exchange the misprints for a new batch of reprints. Thankfully, after almost four hours and four days of back-and-forth communication, the reprinted flyers were delivered to my client and are great. However, it doesn't make up for all of the pain involved in achieving what should have been a fairly straightforward print job. Never again.

    One of three best vendors of any sort I've experienced in Missoula. Tops in professionalism,…read morequality of product, timeliness and price. They solved an e-mail distribution list problem I'd been dealing with for years - for an amazing price

    The UPS Store - copyshops - Updated May 2026

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