Always super helpful and have shipped many times. Many different items. Items are different shapes…read moreand sizes. They give great advice on how best to ship the packages. I would highly recommended taking their advice. I have also used their other services and they have been super helpful and have talked me through the process. I was having issue with my a notary process and I explained the issue and they fixed the issue within a few minutes of me treating them with respect and dignity. Great customer service and happy to support a small business.

BEWARE!! I will Never again be using Pack Ship & Mailboxes in Jackson, UPS services. I drop off a…read morelarge area rug 4 weeks ago, as I'm waiting for my refund I come to find out it was never shipped out by the owner. I stopped at the store to ask for proof of it being sent out and he was not able to provide it. He started shouting at me telling me to leave instead of helping me find a solution to my concern, if its true it was shipped out he should be able to show me proof. Horrible customer service and filthy place to go to anyways. UPS is aware and is filing a complaint for this store.

Very expensive. Paying for overnight is a waste. Three times I paid for overnight delivery only to…read morehave items arrive 2 or 3 days late. No accountability. Said they couldn't provide a refund--check with corporate.

1 star is the lowest grade I can give, otherwise it would be lower. Our 83yo mother forgot her…read morephone on a trip to FL. We sent it down 2 day delivery, as she was there for only a week. We paid a lot of money for 2 day delivery. The phone arrived over a week late, 2 days after she had already returned to WI. Even worse, they said the phone was gone, it couldn't be tracked, and advised getting a new phone. We did as recommended, and then the phone arrived in FL. So now we had a new phone we incurred the expense for and could not get re-imbursed for the insurance we paid on the phone as it was delivered, albeit days late. The staff and owners were of no help. They were completely inept. If you have a problem with a package delivery through this story, you are completely on your own. We will never send a package through this particular store again.

We love our Sussex Post Office. The staff is friendly and helpful and they always take the time to…read moremake sure I use the right packaging and the best options for sending my packages.

Brandt Printing is a locally owned family printing shop in Slinger. The project I had them do is…read moreto make really good copies of some art work on canvas. They listened to what I wanted and delivered on what they promised in a timely manner. Also, one of the owners is on a local committee I am on and they are always giving back to the community by helping with printing at cost or free for fundraising events. So, not only do they do a great job - they also care about our local community. I would not hesitate to recommend them.

This ups store has a notary public available. Call ahead for an appointment. We needed many…read moredocuments to be copied and certified signature and witnessed and eventually apostille certification in Madison. This is an important step necessary to be done correctly from the very beginning if not you will have to start over. Madison will tell you how they want the documents notarized before they pass it along to the other countries consulate for their certification. This is particularly important because of identity fraud and security. We worked with both of the notaries and they were both patient with doing the paperwork accurately each time. We're very lucky to have this service available. This location is disable accessible with a ramp available on the eastern side of the building. The door on the right is bit heavy but if you're in need there are many people around to help you get in. 28/2025 Service 5 Ambiance 5 Location 5 easy 2 hour parking around the building. Value 5 standard and customary rates less expensive here than Michigan.

I was charged $5 to pick up my package from them. The Nike rep said the UPS stores are not supposed…read moreto charge for pickups, that's why we have them as an option to have your packages delivered to them. The Nike rep refunded me my $5 and said he will report this location to his managers for investigation. The lady working the counter couldnt even give me a reason as to why I was being charged to pick my package up. This store scams its customers. DO NOT USE!!!

This is a very busy business. Constant people in and out. The staff is friendly and handle packages…read morevery fast and efficiently. Highly recommend this location for your Amazon returns and to send packages for other shipping needs.

Yesterday, I went to the UPS store in Grafton to return a router to AT&T, who said all I needed to…read moredo was drop it off at UPS or FedEx. There was a line for Amazon returns, but I was told I had to stand in the other line, which was very long. When I got to the front of the long line, one of the two service desks opened up. As soon as I got in front of the clerk, she left and went to take care of the Amazon returns without telling me to go to the front of the other line again, which is where I had been. The guy who had been at the Amazon returns initially was off to the side in front of me and said he'd take care of me, but then immediately he walked out the door. By the time I walked out saying that I'd go to FedEx instead, everybody who had been behind me in line had been taken care of and I had not. In THAT UPS they take care of boxes, not customers. I will not return, even though that UPS is close to where I live. I've had other problems with them in recent years, but the only one I remember is the time a return to Amazon was mismarked. The was before they had a separate receiving area for Amazon returns. That's when I discovered that Amazon Customer Service is also useless. What a sad state of affairs our country is in. People really no longer think. They just do the next step on the computer in front of them. Instead, the first clerk who left should have instructed me and the other clerk that I was the next person to be be helped. Common sense no longer exists, nor does common courtesy.

It's only been a month but they have been professional and responsive. There is only one air…read moreconditioned floor which was full, but overall I feel that my belongings are safe with them.

Yes. I am writing a review about a storage facility. I would never even have known as much as I…read moreunfortunately know about them had I not moved about 5 times in the past 3 years. So, here it goes. I guess for the most part, the best things about this particular storage facility are: #1. The service and the people who work there. #2. Location, location, location! #3. Safety. #4. First month is free if you mention the special. Unlike other storage facilities that I've used (Public Storage and Uhaul), this is probably the best one. At least for me. The other places have their own pro's which I'll get to but also have some major cons. The people who work at East Bank Storage are friendly and knowledgeable. This is pretty much the ONLY storage facility close to a good neighborhood and not in some remote place in the middle of some remote ghetto. You'll see the least amount of sketchy people at this facility. The employees don't seem like crack heads nor do the people who put their entrusted belongings there. In fact, I think the employees listen to Christian rock music. The cons of East Bank; Unlike Public Storage or Uhaul where you can access your belongings 24/7, you can only access your belongings at this place monday through friday, during work hours. So, they close at 5p. And on saturday they close at 3p. And they are not open on sunday. The other major setback is that this facility is designed like a building and the units are on different floors, so there is a huge lift. The other places have drive up garages and individual units at ground level. But also exposed to the outdoors and the elements. So anyway, once-and-a-while, you get there and someone else is using the lift and you just have to wait. Luckily I've never waited that long but it could be a major clusterfuck during peak moving times. The nice thing though is that because of these hours, the facility is always being monitored. And when it closes, the whole place is on lock down. I have a friend who even rents a wine storage cellar there. So, it's basically more upscale with a few drawbacks. If you have nice or expensive shit, take it here instead of a mainstream facility. Otherwise, the others are a-ok, I guess.

My best storage experience yet!! This is the cleanest facility that I've ever seen, the bathrooms…read moreare immaculate. You leave your belongings and know that they won't pick up smells or pests. They really take care of the place, again extremely clean. The staff is amazing and accommodating. They bent over backwards to help us when we moved in and out. Always polite and courteous. I've actually looked forward to seeing them when I paid in person. The price is highly competitive. I recommend this storage facility over ALL others in the city!

Staff was very friendly and helpful on the phone in signing me up before my move. But when I…read morearrived, I did not get attention until I brought my beautiful granddaughter to help me. The elevator is ancient and outdated with ropes & openings that felt dangerous and imprecise, leaving gaps and making it hard to get it to stop and be level for getting carts off. The directions for stopping at garage level are unclear and indefinite. The weekday only/Sat am till 3 pm hours are not convenient if people want to move in or out on Sat mid afternoon or all day Sunday, or in the evenings. Once I had to stand in the doorway while the staff person, who knew I was waiting, took a long phone call. This is a pet peeve, but of course he already had my business so it was more important to get a new customer rather than one already paying! Please be careful of the contract--I moved out mid month but had to pay for the entire month (17 days). This place is more provincial and inconvenient than any other (4-5) storage services I have experienced.

This was the most complicated unprofessional process and team I've ever dealt with in my 6 years of…read morebusiness. Nicole emailed me that I didn't send files that it turns out I did send. As I tried to politely explain what I sent and how it should align, she cut me off. Then when I reached back out to speak to a manager she cancelled my order. She did it in the most polite tone but it was extremely nasty. I miss the old staff.

They did an amazing job on my sister's obituaries and they helped me along the way. I would…read moredefinitely use Eagle Flair again.