Angelica is a wonderful person and it is a pleasure to see her over the years as she has helped me…read morewith various projects. She is very knowledgeable about filling out applications for fingerprinting, notary services and complicated shipping such as international or during inclement weather. She is an asset to our community and runs an honest and helpful business !

Let me start by saying I have a mailbox here. Have packages arriving weekly that i have to pick up…read moreright away or they start charging me per inch (i already pay a mailbox fee), yes you read that right INCH. Every other mailbox i have or have had gives a 30 day grace period. Additionally, they have a GIANT banner stating "We'll match any competitors price guaranteed". So I asked about purchasing a box, they said it was $5 (excessive) and I showed a competitors price which was half of theirs and they said oh no we're not going to match that our quality is better. So I said ok what makes it better? She said it's double walled, so I showed her the description of the competitor and sure enough it was the same exact box. She then said ok well we're not going to match that. Search TM Packaging (or any other packaging company) if you're in Miami if you want better prices. This store has a 100%+ markup on competitors. Ridiculous. I will be removing my mailbox after the end of the month.

Maria and her husband are top notch business owners. They…read moretreat you like you're family. it was Wonderful to do business with them today. They are very fair in their prices and parking is easy as it is right behind the back door. Great hidden gem of a mom and pop, Pak and Ship store.

I hired Pakmail Miami to pick-up, pack and ship to me, fully insured, my auction purchases which…read moreconsisted of multiple breakable items. Despite my request for a receipt I never received one. Almost half the items arrived broken and I IMMEDIATELY contacted Maria and Ricardo the owners, and was assured by them that UPS would be in touch with me. They never claimed at the time I contacted them that I had not requested full coverage. I regularly purchase items at auction and always purchase full coverage for my cost of the items. Many, many weeks went by without a word from UPS or Pakmail Miami and I contacted Maria and Ricardo again to inform that no one from UPS had contacted me (entirely on my own initiative I had sent a complete photographic record of the damages) They emailed me claiming FOR THE VERY FIRST TIME that I had only been covered by insurance for the minimum amount of $100, claiming falsely that I had wanted to save money on insurance and also that too much time had passed and UPS would not consider any claim. ***I NEVER RECEIVED ANY COMPENSATION THAT I WAS ENTITLED TO AS A RESULT OF WHAT I CONSIDER BLANTANT NEGLIGENCE ON THE PART OF PAKMAIL MIAMI. ***IT IS ALSO MY OPINION, if that isn't clear, THAT THE OWNERS OF PAKMAIL MIAMI ARE UNTRUSTWORTHY! ***All supporting emails are available for review.

Great service, easy going staff but very efficient. Line was out the door but clears it up real…read morequick!! They are open until 7pm to drop off packages. Amazon drop offs are a breeze. Love coming here for my returns and shipping packages.

Fast and friendly service . There is plenty of parking . No waiting on long lines. There is a…read moresupermarket,a gas station,as well as many stores in the same plaza.

Went in to ship a few business packages and Ariadna did an amazing job assisting me. I was in/out…read morefaster than expected! Definitely will be returning in the future.

Friendly staff, and they always take care of all my shipping and labeling needs. They could be a…read morelittle faster though. Also, it's quite convenient that UPS has partnered with amazon, and you literally just have to bring your box whether it's opened or unopened, and they basically scan you're a return label and take care of everything.

Highly recommend this place. Professional and polite service. It's like the old mom and pop store…read morewhere you are not just another client. I enjoy being taken care of and treated with respect and care. Anita is just the best :)

Anita always takes care of me here with a smile on her face . I drive the extra distance just…read morebecause of the great service.!

Have to write an update. Very disappointed with this post office. Went 4 times during pandemic and…read morethey were never opened. Had saved all my mail to go on a Saturday and when i got there they said tbey were closed and would not attend me even after i said i had been there 4 times. Not a way to treat a regular loyal customer. She actually sent me somewhere else. Will never go back.aweful way to run a business!

Don't trust them with your package. I tried shipping 1 package, and they shipped it to the wrong…read moreaddress. I tried calling and asking for manager, the woman on the phone refused to help beyond the point of asking me to go to the post office and attempting to sort out the mess my self. Horrible service and customer service.

his is a small but very convenient UPS Store located on 146th Avenue and 42nd Street. You can…read moreeasily return Amazon packages, rent a P.O. box, shred documents, and send or receive faxes; all in one place. The employees are consistently polite, friendly, and extremely helpful. Service is usually quick, and although there can be a line during the holidays or busy times, most visits are fast and efficient. The only downside is parking. There are very limited spaces across from the store, so I recommend going during off-peak hours to avoid any hassle. Great place for many errands that we need to do. Overall, this is a great UPS Store with excellent customer service. I highly recommend it.

I live nearby and frequently use this UPS location. The staff are always friendly and helpful. It's…read morean easy in-and-out experience, and the self-service kiosk is a great option during busy times. The only downside is that parking can be difficult.

This FedEx location (10000 NW 21st St, Miami, FL 33172) has the worst service... All the employees…read morethere are incompetent; they are never at their stations to help you, they're always inside!!! there's always a line, and everyone's attitude is terrible! ... Honestly, if you don't like working there or dealing with the public, you should look for another job... The worst location.

This is the biggest piece of shit company I have been…read moretrying to get my package for 2 days and keep getting the bullshit information. I lost a huge deal because I couldn't get my documents on time. I would avoid this company.