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    The UPS Store

    2.5 (33 reviews)
    Closed 8:30 am - 6:30 pm
    Updated a few days ago

    Services - The UPS Store

    Copymaking services

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    2 years ago

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    10 months ago

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    7 months ago

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    2 years ago

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    1 year ago

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    3 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    10 years ago

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    4 years ago

    Great experience today at UPS store Media PA today. Fast service and handled all my question in a fast and accurate manner.

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    4 years ago

    Had to ship things back home to California. Joe, Dee and Jacob all very helpful. good experience!

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    5 years ago

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    9 years ago

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    5 years ago

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    5 years ago

    The guy at the counter had very poor customer service skills and spoke in a brash manner. It was not a pleasant experience.

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    6 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    5 years ago

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    8 years ago

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    10 years ago

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    9 years ago

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    9 years ago

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    8 years ago

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    8 years ago

    Under new management as of very recently, this place is very professional and helpful to you especially in shipping for eBay/ Amazon

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    8 years ago

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    11 years ago

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    11 years ago

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    10 years ago

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    13 years ago

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    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Joe, Dee and Jacob all very helpful.

    Mentioned in 3 reviews

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    The UPS Store

    The UPS Store

    (22 reviews)

    Helpful staff. Convenient location. The place can be really crowded but things run smoothly with…read moreexpert staff.

    We attempted to ship an iPhone last month at this location…read more A different package showed up, but it had the same label as the iPhone that was shipped. My wife called the store, and was told the manager would call back, but he never did so my wife went to the store and spoke with him. He said that he would investigate and get back to her. Once again, the return call never came, so I went to the store with my wife once again. On arrival, we told the manager that we were waiting for his return call, he told us how he has 3 stores to manage and he needed to look at 5 hours of video tape because he can't rewind/ff the video machine. We were then told that he would get back to us either the next day or the day after, he needed to contact the hub and open a claim. Once again, there was no return call, so 4 days later I decided to call Corporate and see if a claim was opened. No one could find a claim; I was sent to one phone number after another. One number that I was referred to, sent to other departments, only to be sent back to the original number. Support is set up through the Locally Franchised stores, if you don't have the Local Store Support contacting Corporate, it is extremely difficult to open your own claim. As part of the process, I was referred back to the Local Store several times for required information that the local store label calls one thing, but the Corporate Claim form calls something else. You are put in a situation where the Local Store is saying it's Corporate and Corporate is saying it's the Local Store. If you are able to get an answer from the Local Store! I gave up trying to file my own claim and went back to the store 9 days later, we had still not received any call back from the manager. Our conversation was not cordial, as the manager was immediately hostile upon my arrival. I assumed it was because he once again didn't do what he said he would do. I see a lot of responses about providing World-Class Services. My expectations of World-Class Services would have included: * My wife is a senior who returns online purchases but doesn't ship anything of value. Since you are the "Shipping Experts" a recommendation to insure the package would have been nice, especially an item so susceptible to theft. * A Manager who doesn't view their customers with problems as burdens on their time! * A Manager who builds trust with customers by following through on promises made and providing reliable information to customers with UPS delivery issues. * A Service Provider who provides transparency with investigations. The information that I received from this claim is a claim number (that I don't have authority to access) and a picture of the wrong package being delivered. When I asked Corporate if there were any pictures of the package as it left the store. I was told that the Local Store does not have to share the pics or video .........what!!! It appears that it is just cheaper to pay a claim than try to find out what happened, we lost over $700 on this transaction. Even if it was insured, just pay it and move on. We tried to ship another iPhone, this time we had T-Mobile ship it, once again through UPS. This one they tracked to the Miami Hub where it "disappeared". We are going to try again, but this time using FedEx.

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (33 reviews)

    Can't say I get to a lot of these shipping locations, I don't send a lot of packages. Recently had…read morea prepaid fedex return and stopped by here while I was in the area. It's conveniently located in a shopping center off of Baltimore Pike and has plenty of parking available. I wasn't sure what to do when I got inside so I just stood in line. As soon as a rep was free she asked if I had a prepaid label and if I scanned it yet. When I said yes and no, she came from behind the counter and led me to the self scanner, start here if your package is ready to go with a prepaid label. Just hold the barcode under the scanner and take it to the counter when you get a successful beep, and it will print your receipt. Drop the package at the counter and you're done! The girl that helped me was very friendly and knew I didn't know what to do, so her customer service and attitude were appreciated. Can't say much about the value as it was a prepaid label, but I am sure it's in line with other major shippers in the area. They have lots of packing materials for sale if you should need any, and friendly service. Highly recommend this location.

    Stopped in Monday to see if they could help print invitations on a special stock paper with no…read morestraight edges. I needed 65. Paul separated every piece of paper, manually loaded 5 at a time and spent almost 50 minutes helping me. The job turned out beautiful. Thank you Paul for going the extra mile

    The UPS Store - shipping_centers - Updated May 2026

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