I've never had anything but good experiences here. The workers are friendly and knowledgeable. It's never very busy either so I'm usually in & out quickly. Not much more you can ask for in my opinion. read more

I tried to ship something back to amazon from this location earlier today and the lady was very rude and didn't want to help me with packaging it or printing the label to do so, I left and went to the location on E Genesee st and received better service. I won't be returning to this location even though it's more convenient for me to use it. read more

I use this store, the Dewitt store and the Fayetteville store. I can usually get waited on quickly here and they do they are supposed to do, but compared to the other two stores, the employees here seem tense and impatient. I feel uncomfortable and go out of my way - to use the other stores - even though I live in Manlius. The staff at the other two stores are friendly and helpful and go out of their way to help you, if you need help getting a box wrapped up - don't charge to use their packing tape - always go the extra mile. I don't form this view after just one visit - after many visits. read more

Every time that I have come here for a simple transaction, it takes an unusually long time to get it done. It's like they go as slowly as possible to have customers keep them company in the store. It's a shame that I will have to look elsewhere for a store that is hopefully more efficient, since I live so close by to this one. read more

The worst. I drove half hour to get here. Waited 15 minutes for two employees to take care of 2 customers. When it as my turn, they chit chatted among themselves and didn't acknowledge me. A simple Amazon return wasn't easy. Will never go here again. read more

I cannot express my gratitude enough for the amazing team at this store. This is simply the *best* team, going way above and beyond in customer service. I walked in 5 minutes before the store was supposed to close on a Wednesday evening, with an urgent/time sensitive delivery item (tradeshow booth). I thought it was going to be a simple delivery - but it wasn't. Because the size of the items and the warehouse they were being shipped to, they couldn't guarantee a delivery by the end of day Friday - even if it was sent overnight. The truck had already left for the night - so while the expected delivery was Friday, the system couldn't guarantee it 1) Because there was no time cushion, and 2) It was being delivered to a warehouse instead of a residential address. They *sprung* into action. They called their driver, asked if he could make a special trip back to the store, and told me that even if he couldn't, they would personally drive it to their hub that night. On top of that, the hard cases for the booths weren't going to work (they were poorly designed), so they had to stuff the three soft shell cases into boxes - all within 15 minutes so the driver would do the pickup. In the end, we made it - the driver came back, the boxes were picked up, and my heart attack subsided. Thank you so much to the best UPS store around. read more

Mistake ordering an Amazon gift and used Manlius ups for return. I was amazed at how personal and fast the whole process was. A woman came out from behind the counter and with device in hand, scanned my code, generated a receipt and I was on my way. My package was quickly given to UPS driver and by this morning, I had my refund. read more

i love this UPS. Been going here for five years and always drop my USPS packages off as well. Very nice and friendly employees. They provide great value. I see other comments about people having to wait because they were chit chatting, that's what's great about this place. The get to know their customers and create conversation. In my eyes, that's a plus!!! read more

Made an appointment to get some documents notarized and got there 5 minutes before the appointment. Walked in and was told that the notary just left and when we said we had an appointment the clerk said oh well she's out to lunch. Absolutely unprofessional and they should not make appointments if they are not going to keep them. read more

The UPS Store - Ups store - Printing Services Near Me - Manlius, New York

Dependable, and smartly staffed. You bring it, they'll ship it. read more

I have been a regular customer at the Manlius UPS Store for two years. Their service and customer care is consistently outstanding. The store itself is always inviting, clean and well stocked with materials for all the needs of the clients. Everyone on the staff there is professional, kind and courteous and they make your visit special. They are capable of helping a client with whatever their needs; whether shipping, copying or special projects. I highly recommend the Manlius UPS store, it is the BEST!! read more

Shipping, copying, printing, PO boxes - they do it all. Furthermore, they do it all with great good spirit. They welcome you when you walk in the door, work hard to make the services happen and cheerfully say goodbye when the job is done. This is the highest recommendation for a superbly run operation. read more

I would NOT get anything printed there. Especially is you want it done correctly. When Dennis owned it he made an effort to get it right. The new owner could care less and is not competent enough to know that the job is being done wrong. read more

Watch out for price gouging. For example, to scan a document in color, UPS charges $4.50 per page. Fedex provides the exact same service for .89 a page. read more

Terrible lost my package did not even admit it . Called five times first time they told me they tracked it . Next the hung up called up again and told them it was they hung up when called person in background was telling individual on line to hang up again on me . If you love terrible customer service and people losing you goods manlius ups store is the place for you . read more