I've never had anything but good experiences here. The workers are friendly and knowledgeable…read more It's never very busy either so I'm usually in & out quickly. Not much more you can ask for in my opinion.

I tried to ship something back to amazon from this location earlier today and the lady was very…read morerude and didn't want to help me with packaging it or printing the label to do so, I left and went to the location on E Genesee st and received better service. I won't be returning to this location even though it's more convenient for me to use it.

Great experience coming here to have an item packaged and shipped. They took care packing my item…read moreand gave me great advice on shipping options. I'd definitely come back.

From the owner: The UPS Store #7751 in Syracuse offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Every 1 Star review here is not an exaggeration. This is my 2nd encounter with the woman who runs…read morethis place. The first time was over a year ago returning an Amazon package and the only reason I remember her was because how rude she treated me that time. This time was exponentially worse encounter with her. Attitude problem doesn't cover it, she was actually hostile and demeaning. I am NEVER using this location again and will tell every damn person I know! -10 Stars if possible.

My problem was not with this location. It was with the online appointment service. I wish I'd…read moreread the reviews before driving out of my way to this location. I needed to have a document notarized. The website let me make an appointment, but when I got to the store, I was told they didn't have a notary. The young man working at the counter was helpful, but he shouldn't have to deal with this issue. After reading the other reviews, it sounds like he has to face disappointed customers all the time. UPS needs to fix this, and only offer appointments at the stores that offer the service.

No STARS Under new…read moremanagement but tried to scam me into buying a $6 box to put over the box I used to pack when there is no such rule I can find on the UPS site. Walked right out and won't return, even though I live around corner. Service used to be atrocious under previous management but better bad than dishonest. (And you have to really want to use this location since it is nearly impossible to get to due to traffic patterns). UPDATE for 2024: This store is cursed. No matter who owns it, it's still terrible. Broke my vow and went back to make copies and to return an Amazon order. They find new ways to make life inconvenient. Shame on me for going back. To make copies, clerk insisted he had to make each copy for me. WTF? Forget using for Amazon returns --they "don't recycle" if you don't need a box/package and you bring one, and they are useless (they'll just turn you away) to predatory if you need original packaging and don't have it. They go beneath and below, as though they want the business to fail. Looking forward to the next owner. Kohls is right around the corner if you have an Amazon return

Service is horrible. never open consistently.refused an Amazon return because it was not in a…read moreplain box but in the box it came in. I asked amazon and the chat said they should have taken it regardless of box or packaging since the label was on it. Third time trying this store. Never again!

I go to this location quite often mostly for Amazon returns. While they are busy more than not ,…read moreit's never a super long wait. The employees are always super friendly and attentive, especially if you need help at the kiosks I would recommend this location :)

I had a return and there were 2 people waiting for the kiosk, no one was at the counter so I…read moreapproached the counter and the clerk said all returns have to be made at the kiosk. I pointed out there were now 4 people in line and no one at the counter. She said sorry all returns have to go to the kiosk and I had to get back in that line. As soon as I made it to the kiosk because only one was working, the clerk said to the people behind me "I can take you up here!" Everyone was there with a return and most of the people behind me were gone by the time I was done with my 3 returns. NEVER AGAIN!!!!! And very rude on top of it!!!

Still hard to get into driveway from busy road. But driveway is fixed! Guy inside worked quickly.read more

Rude service. Don't use the copy machine - customers aren't allowed to. BUT they don't have any…read moresigns up saying that when calmly suggesting to the employee that they should put up a sign (instead of embarrassing customers about "don't use that!") the employee rolled his eyes at me and said that it's up to management or the manager.

Always courteous and kind. Whenever I ship high value items ($2000+) I use this store and this…read morestore only. If they pack they guarantee 100%. I am quite thorough and neurotic when I pack my items and many of my clients have commented on how well my items are packed. The only folks I trust packing besides myself is this UPS store and I know I get compliments when they ship as well, I have direct proof of it. Anyway. They are top notch when handling your precious goods. A++++

I have been very happy with the prints I have received. The staff were very pleasant and helpful,…read moreand the location is convenient.

Shipping through them may be a little more expensive than doing things yourself but it's worth it!…read moreThey provide packaging, even for big or odd shaped items, and take care of everything. They make selling items on eBay very easy :-))

From the owner: Shipping, packing, copies, faxes. Mailbox rentals. Fedex and USPS Shipping. DHL for international…read morepackages.

Quality of service was excellent Best customer service at…read morethis location Being under pressure long day at work Had a deadline to make. Came across Lady with color in her hair forgot her name but she cares about her job and customers best sales rep ever!! Thanks FedEx store Erie blvd for hiring great team!! Go Syracuse NY!!!

horrible customer service. paid for 1-2 day shipping (not cheap) 4/29 and still fighting to get my…read morepackage on 5/4 no one can tell me anything