Due to our renovation all of our printers and computers are in storage, it has been a wonderful…read moreexperience and even when I get stuck I have my "front line guys "who help me here!I have opened up the rewards account with FedEx because I use the services daily !they have been very helpful and even when My computers are up and running I'll continue to use their services !....good job Frontline workers! Syracuse Ny

horrible customer service. paid for 1-2 day shipping (not cheap) 4/29 and still fighting to get my…read morepackage on 5/4 no one can tell me anything

What a great customer service every time. Super fast as well. One girl there (with pretty nails) is…read moreso friendly. You get a feeling that she loves her job. Such a great energy.

Staff was a little odd and they did give me some funny looks; Nonetheless, lines were short and…read morethings seem to run very efficiently. Plenty of parking. Convenient - Everyone acted very civil. Fingers crossed, I hope everything will get returned back to me. I'll be sure to check back in and let you know. I suppose I got the funny looks because this seems like a very local place and they probably know everybody that walks in the door there.

Every 1 Star review here is not an exaggeration. This is my 2nd encounter with the woman who runs…read morethis place. The first time was over a year ago returning an Amazon package and the only reason I remember her was because how rude she treated me that time. This time was exponentially worse encounter with her. Attitude problem doesn't cover it, she was actually hostile and demeaning. I am NEVER using this location again and will tell every damn person I know! -10 Stars if possible.

My problem was not with this location. It was with the online appointment service. I wish I'd…read moreread the reviews before driving out of my way to this location. I needed to have a document notarized. The website let me make an appointment, but when I got to the store, I was told they didn't have a notary. The young man working at the counter was helpful, but he shouldn't have to deal with this issue. After reading the other reviews, it sounds like he has to face disappointed customers all the time. UPS needs to fix this, and only offer appointments at the stores that offer the service.

Great experience coming here to have an item packaged and shipped. They took care packing my item…read moreand gave me great advice on shipping options. I'd definitely come back.

From the owner: The UPS Store #7751 in Syracuse offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Notary Service FOR THE WIN! Make your appt on the website. Super efficient. Delightful staff…read more Professional. Helpful. A good price too for the service.

Better hours at this location versus others. The staff was extremely helpful and kind as I had…read moreseveral items to ship. I was very pleased with the customer service, which is rare these days.

Brought my beautiful wedding invitations in there to be printed and they did pretty much the worst…read morejob possible. When I got them back, they looked so terrible I actually cried. They were all different colors, the edges were jagged, they were off centered, and they didn't even bother to include the envelops we were forced to pay for. There was literally a white margin on one side but not the other. The guy working there claimed he found them unacceptable. Clearly his co-worker didn't. He said that the printer must have run out of ink and they were cut with a dull blade. How did someone in good conscience think this was ok to give to me? They were going to charge us $140 for these. Inexcusable. Ended up taking them to Upstate Printing who did a spectacular job for literally half the price and just about as quickly to. This time I cried tears of joy. For the love of god, don't trust these people with anything important. It's just a bunch of kids who don't even care enough to wear clothes without stains on them. They clearly don't give a sh**, even about something as important your wedding invitations.

Firstly, if I was rating the full-service printing alone, I'd leave a 5. I was here a few months…read moreago, and Liam was a rockstar. When I came in this corner was hustling, but the staff made sure every customer was served promptly and no one had to mill about and wait too long, and they switched back and forth between tasks seamlessly. Super underrated to be able to juggle a line and make sure nobody's ignored! The staff were really friendly and helpful. Also, one of my documents accidentally got damaged after I left and they called me right away to let me know so that I could email them the file - my project was still ready on time. So why the lower rating? Well, honestly, this store is pretty run down, and the self-service printing leaves a lot to be desired. I used both- full service to laminate and self-service to print. The printers were pretty beat up and one started fritzing out when I was trying to use it. (And considering that there's a review mentioning a printer being broken from 2 years ago, seems like management just....doesn't care about replacing equipment.) The quality of the printing on the self-serve is not good, and not cheap either. My docs were pretty faded, and if not for being in a rush, I would have forgotten it and gone home to print it myself. Seriously, my bargain home printer could have produced brighter, nicer quality prints. I came here because I was in the area, but I think I'll just do my self printing at the FedEx print center next time, because the price is about the same, the quality is better, and there I don't feel like the machine is going to fall apart if I hit the wrong button- lol. Being inside this store is kinda just sad mostly, it feels like a dying, wheezing along retail relic. I think I'd only come back for the staffed printing service, assuming the team is the same, because they really redeemed the experience- I hope the corporate staff appreciates these team members because they seem to be the only bright spots in an otherwise wasteland of a store. They singlehandedly pulled this rating up because it would have been lower otherwise- or, the sad neglected equipment pulled them down because they're 5-star employees.

This company is very professional and cares about its tenants. I wouldn't go to a larger company…read moreonly because this was super convenient and affordable. I was able to pull my car directly up to my unit and I didn't have to walk down long hallways in some building to get to it. The security is great as well! Highly recommend. Support local businesses!

This is the storage unit you want. The owner is a very nice guy, always responds immediately to…read morephone calls and emails. We had a unique situation during a move and the owner went above and beyond our expectations to make our move as painless as possible. The storage facility itself is top notch with gated electronic access and clean units with roll up exterior doors.

Just a word for the staff, keep your peace. Just because a customer comes in wanting something that…read moreyou can't do, doesn't mean you need to get annoyed or be condescending. It won't cost you anything to explain things in a nice way. Take a deep breath and be kind.

I hate to be divisive and partisan, but there is the US Post Office, and there is the THEM Post…read moreOffice. You pick one, and you stick to it. OK? I used this little Countryside Village Post Office recently when I was visiting my friend in Fayetteville, and it's perfectly adequate. It was close to closing time so that might explain why nobody seemed very friendly but at the same time the USPS is not notorious for being friendly. They were not rude either, and it was nice and quiet and clean and new-looking.

I go to this location quite often mostly for Amazon returns. While they are busy more than not ,…read moreit's never a super long wait. The employees are always super friendly and attentive, especially if you need help at the kiosks I would recommend this location :)

I had a return and there were 2 people waiting for the kiosk, no one was at the counter so I…read moreapproached the counter and the clerk said all returns have to be made at the kiosk. I pointed out there were now 4 people in line and no one at the counter. She said sorry all returns have to go to the kiosk and I had to get back in that line. As soon as I made it to the kiosk because only one was working, the clerk said to the people behind me "I can take you up here!" Everyone was there with a return and most of the people behind me were gone by the time I was done with my 3 returns. NEVER AGAIN!!!!! And very rude on top of it!!!

Service was quick & courteous. Pick up scheduled for next day after calling after 7 pmread more

I used to really appreciate FedEx up until today. Sadly, they too have changed their customer…read moresupport system as UPS did a year ago so you cannot speak with a representative. Every line you call, whether it is the online number, the customer support number on their website in your account, or even the local telephone numbers listed for your local stores and offices, they all get re-routed to AI. And just like the UPS system which converted over roughly a year or so ago, it's purpose is not to provide actual customer support but to act as two things. First to give the appearance that the company actually still offers all around customer support and second, to act as a wall between you and whatever remaining human support they may still retain. This has been the trend these past two years with most of the massive corporations. Unfortunately, this is terribly problematic. If you have a situation that does not fall within the limited categories the AI system provides, it will simply tell you it cannot help you and cannot transfer you to a representative, wish you a good day and too call again. You can dial in "0" as many times as you wish, but it will simply hang up on you. You can ask to speak to a customer service representative but it will only tell you it doesn't understand what you need, or demand that you provide it a reason for the call otherwise is cannot have a representative speak to you. And how did I encounter this beast today? It began when trying to update information on my account on their website. I wanted to try once again to update an apartment number. I have been trying to do this online for the past four months with no success. You can enter it in, hit save, and it will give you an error. It won't tell you what that error is, or caused by, it will just not accept your apartment number no matter what form you try. And as it had done previously, this error will repeat two or three times before finally telling you that that there is a system problem. After reloading the page, and trying again, the same result will occur. This problem has been going on for months. I also, wanted to verify that my delivery instructions were to have packages left on the back porch as anything left out front often is stolen. I had two packages stolen on January 30, 2025 because they were left out there against my instructions. Now up until today however, I discovered I can no longer verify or edit delivery instructions. If you wish to update your delivery instructions, which there seems to be a section for that, when you go to do so there is no active link or entry field top enter it where supposedly "Delivery Instructions" exists. Apparently there isn't very much quality control with website development at FedEx. And as mentioned, any attempts to contact FedEx is only going to waste your time, your energy, but most of all your patience. I spent the better part of twenty minutes calling repeatedly, trying different phone numbers, different responses, etc., but got nowhere. UPS had instituted a similar change roughly over a year ago as well. Their system was even more draconian in the way it handled customer problems. Their system would simply tell you out right that it could not help you, wish you a good day, welcome you to call again if you have a problem and hang up. But being that all we have are UPS, FedEx and USPS for non-commercial shipping, we have no choices. Of the three, USPS is the most responsive, but if the current administration's aspirations are successful, their days are numbered as the long term goal going as far back at the 1980s, has been to privatize the USPS. They've been tossing wrench's into that since 2006 to set it up to fail. Unfortunately since few people actually pay attention to specifics, its easy to convince people there are problems where there are not, that whatever problems occur are for the reasons said when they're actually artificially caused and on purpose to convince people of a lie. Sadly, privatizing what is still the world's most efficient and best example of mail and package delivery both domestic and foreign is about to be over and done with. Not because there is or has ever been any problem with it, but because of the massive amount of profit, for-profit commercial interests can reap from it. But then this is what fascism is all about... handing over governmental processes and responsibilities over to private enterprise. But Americans know it as "running government like a business". So, if that is what we want, and have voted for... so be it. I can't wait until the reality of such a situation finally comes to fruition. Because those who do the harvesting are not going to be us little people.