I used to ship everything through this location and had no problems, but now the last two packages…read morethat I shipped through this office have gone missing. Both being expensive gifts and returns And their response is always "can't do anything about it".

I walked in with 3 shipment destinations and my items in zip lock bags. I was treated with kindness…read moreand patience. The young lady that helped me was knowledgeable and went above and beyond to assist me. I will definitely be using this location again!

Went here for shredding services on the late morning of 3/20/2023. I read online where this…read morelocation had a certification from the Natl Assoc of Info Destruction (NAID). I met with a clerk who told me that the shredding company had just left and that my items to be shredded would sit in a bin (I saw the bin and it had a basic lock on it) until the shredding company returned next month. The clerk told me she didn't know when the company would return next month. I asked about the NAID certification and the clerk had no info on that. I asked to speak with the mgr, and the clerk said the mgr was on a day off. I asked for an asst mgr and the clerk said there was none. If I could give this place a -1 as far as it's shredding services go, I would. I do not recommend anyone come here if they have sensitive documents to shred. I have determined that this UPS is not ready to offer shredding services for sensitive documents, based upon my experience there.

This store has the most friendly and helpful young men working. Always welcome you and always very…read morehelpful and polite!!

Outstanding Service from Mark Rosenthal - UPS Store, Wellington, FL…read moreI recently worked with Mark Rosenthal at the UPS Store in Wellington (11924 Forest Hill Blvd #10A), and I can't say enough good things about him. He handled the packing and freight shipping of several of my late mother's belongings, and from start to finish he was professional, kind, and incredibly communicative. Mark kept me updated every step of the way with texts, calls, and photos of the packed items. The shipment arrived in New York in perfect condition. Every fragile lamp, piece of furniture, and even lightbulb was impeccably wrapped and protected. His empathy and care really stood out during what was an emotional process for my family. In contrast, the experience that led me to Mark was extremely stressful. He was the one who turned things around and restored my confidence that everything would be handled properly. If you're looking for someone who takes pride in their work, treats customers with genuine respect, and communicates clearly, ask for Mark Rosenthal. He's a true professional and a real gentleman.

Had great service, very quick and polite. Helped me ship out a package to California, very quick…read moreand simple. Thank you Ayden and Jason!

Superb customer service‼ Friendly, yet professional. Helpful every step of the way. Efficient…read moreservice with a warm smile. Felt welcomed from the moment I stepped in the store. Definitely a new favorite in the area.

Great service by smiling friendly people. They all go above and beyond to ensure the best packaging…read moreand the best rates. Thanks Star, great team

5 Star Service with a smile! Jacob and Alam offer a warm friendly welcome as soon as you walk in…read more. I had some complicated legal documents that needed copying, scanning and faxing that I needed to do and I required a lot of assistance. Jacob, the owner, was right there for me, helping me every step of the way. Also keeping me calm. They were busy and I wasn't in a rush, he and Alam assisted customers so as not to have a long line while I gathered all my documents. Jacob was very patient with me and even took the time to calculate the most efficient and affordable option for the process for me. Who does that now! Jacob really genuinely cared and now has a dedicated customer! This was an important and emotional process for me concerning my late husband's documents. Jacob streamlined the process for me. I also witnessed his loyal customers coming into the store and he knew each by name! A true neighborhood store with a sense of community! Thank you, Jacob for your kind and professional service! I highly recommend!!

Best UPS store! I come here for everything. The friendliest, the fastest, and for me the most…read moreconvenient. I recently had some menus and things made for my wedding. Wow! Everything came out so beautifully. Great communication and a pleasure to work with.

I do all my Amazon returns here. The staff is knowledgeable, personable and professional. They are…read moreso easy to interact with. That make the returns go smoothly.

Efficient, courteous professional. And whenever I use them they have everything ready immediately…read more Also really nice people If you're close I recommend them

I stopped in on a very busy return day - the final day for any holiday purchases. We begin with a…read morepacked shopping plaza parking lot. Add in a UPS parked in front of the store. Inside the store, meet the chaos of: a storefront packed with stacks of packages (leaving little room for humans), a line of people waiting to be seen, and a UPS employee moving giant carts of packages from inside the store out to the truck. Yet the staff handled it like pros, keeping spirits high with laughing and bantering amongst employees, and being very kind and helpful to people waiting in line. They do have an auto returns machine, which I used but for a couple of items needing extra help. Machine worked great, and the person who helped me behind the counter took barely anytime to process my returns! Thank you!

Thank goodness for the UPS store they pack up my stuff they ship it they do a great jobread more

Owner called and resolved problem. Great customer service…read more Was helpful and wanted to help Correct my issue.

Long lines are not an excuse for multiple lost or delayed packages…read more Useful for dropping off Amazon returns. Private shipping - never, ever again. Lost 2 packages. No assistance in locating them. Two overnight packages delayed by more than a week - during the summer. Excuse after excuse, but no assistance from management. My Credit Card issuer had to intervene. Manager is obnoxious and excuses everything by saying "I'm not UPS." Fool me once, shame on you. Fool me four (4) times - Never, ever again.

Everything,every time is fast competent polite, great guy the owner and his son. Ship, Letters to…read more Musical instruments safely and cross country. Has always arrived in perfect condition. In 15 years of using them never had a problem. Highly recommend them

The worst service. I recommend going anywhere else. Not only is the service bad, they are actually…read morerude to you. I had a package to drop off a return that needed some tape and a label printed. I had called before coming in and was simply told I didn't need to print it that they could do it for me. When I showed up, they told me that they would have to charge me to print the label as well as for the tape they would need to use. When I informed them that no one had told me there would be a charge to print the label when I called, they went into a tirade about how I had to think about how they could make any money. I realize that it would've been easier to pay the three dollars and let them ship it for me, but I refuse to do business with people who yell at me. Took it down the street to a different location, was treated very nicely, gladly paid for them to print my label, and they taped my box for me at no extra charge. Guess where I will and will not be going back to?

This is the closest FedEx Center to my house, which is about 20 minutes away. So, not the most…read moreconvenient, but the service is on point. The location is directly on 441 with parking behind the building. It can take a minute to figure out which building and entrance is FedEx from the back, since there is no front parking. But parking is never an issue, so you can find a space quickly. When I go to FedEx, I am helped right away, as they have staff who know what they're doing and get me out fast and easy--even if there's a queue, they have a great operation. I usually only need to ship things out from this FedEx, but the experience is always stress-free.

The Kindest, Most knowledgeable, and patient person I have ever met helped me through the Passport…read morerenewal process at this store #106 in Royal Palm Beach FL today. Thank you Manager Jake. I literally could Not have done it without you. Susan Wight