Easy amazon return experience. Selected UPS Store (not ups dropoff) from amazon return - took box there and got it done in no time. No extra charges for printing labels or anything. read more

Generally a good spot to drop off your packages especially if you're on the run and have a QR code, service is pretty fast. I know they also do other things like accept phone returns from cell companies and they package them up for you so that's helpful. The only thing that's hard is parking. I do believe there is a lot that is available with validation for a short period of time but it's almost one block away. Also, sometimes will charge to tape up or not, depends on who's working. read more

The UPS store charges $3.50 to print a UPS label for an Amazon return. This is absolutely absurd

Worst. Store. Ever. Quality absolutely terrible!! Mailed some stuff and they didn't protect it properly I offered to pay money for extra bubble wrap but the employees insisted on me not having any???! I don't know maybe some of them are irritable because they're college students but this is the worst mailing experience I've ever had so they deserve one star!! The value is terrible I paid $70 for express shipping just for them to not give me my package at my front door they redirected to this facility for some reason and didn't give it to me?!!! The service was horrible. The manager was ok though but this one employee was absolutely terrible. read more

Typically quick and easy to get my tasks done at the Westwood location. I've used the shredding and sending package services. Staff always friendly and efficient! read more

I had to ship a large and awkward shaped object, and the employee Jezra was very helpful and set it all up for me to be shipped.

Erika was one of the worst assistants. She refused to call the notary to be sure that two customers would be assisted timely. She also refused to turn down the extremely loud music. Erika also was rude and mocked the customers. she should be fired. read more

The Associates are very kind, helpful and wonderful. However today there was a major price hike in black and white printing. I paid 50 cents per black and white copy and can not afford this store anymore. It is a shame since I usually have large bulk printing here for my project. While I understand cost of living and inflation is high right now, the ridiculous price increase is unreasonable and sharp. This will actually dissuade customers like me from coming back, which will actually hurt business. read more

I had such an outstanding experience at this UPS Store thanks to Colin / chugs From the moment I walked in, I was greeted warmly and treated with the utmost professionalism. Colin went above and beyond to make sure everything was handled quickly, accurately, and with genuine care. What stood out the most was the attention to detail and willingness to help not just rushing me through, but making sure I understood all my options and that my package was safe and secure. It's rare these days to find someone who combines efficiency with such great customer service, and Colin absolutely exceeded expectations. I left feeling confident and valued as a customer. This store is lucky to have such a dedicated, friendly, and reliable team member. I'll definitely be coming back because of the great service! - sincerely Mr. Solomon read more

Fun fact: I am not a fan of being taking advantage of. I just came here to drop off an Amazon item and realized that I did not print out the label as requested by Amazon. Driving out of my way to get here just before they close, the store takes advantage of you by making you pay them $2.50 just to print out a label. It is completely an opportunity for them to take advantage of the fact that you're not gonna drive all the way home and print out a label and then come back to the store to return an item that you need to ship out to Amazon. The only reason I didn't give them One star is because (1) it's a company policy but the employee was kind and (2) at least they helped me tape up the box and return it. But $2.50 for a single page print out is completely ridiculous. It should be a nominal fee perhaps $.50. It only Took them 15 seconds + the cost of a sheet of paper to print this out. $2.50 in 15sec = an hourly rate $600 / hour. Insane. Didn't realize the UPS store was a law firm. Definitely not returning any more items at this UPS store read more

I had an international shipment to send and Nour was fantastic from start to finish. Thanks to her guidance, everything went smoothly with no issues at all. This is now definitely my go-to UPS Store. I highly recommend this location and specifically ask for Nour if you go in read more

I paid for a year for the mailbox and now they stated that they cannot give me my mail because of some form and they are not willing to refund my money horrible place read more

I walked in without an appointment to get a document printed and notarized, staff was super helpful, quick, and friendly !!

Terrible service for notary and they completely screwed our morning schedule. We had a 9am appt that was confirmed a day in advance. After arriving on time and waiting in line for 5-10min we were informed we would have to wait around 30min more for a notary to arrive. No apology or responsibility taken. read more

Wow! I needed a very fast Amazon return - my car was parked on line 5 min meter - the young lady and a man were like "gotcha" packaged it for me, did quick scan - it made my day , let's just be human and help out each other like this young lady didn't me this am ... life will be fabulous then read more

The store should be open on time. I've been here since before 9:00am. It is now 9:06am, and no one is here to open the store. I have to go to work. read more

I've done Amazon returns several times here and haven't had any problems. The staff are always super friendly and helpful, and service is quick and seamless. I'm in and out in 2 minutes, and the refunds usually complete after just a few hours. There hasn't been a line when I come during off hours, but when there is, it moves pretty fast. read more

I needed to get some last minute quick prints after being bounced around by the other print shops nearby and the staff here did not dissapoint. Macarena was super helpful the entire way through, with formatting my prints in illustrator to then helping me pick the printing material for the highest quality prints possible. The staff here all seemed really great, and I was able to get everything printed within an hour. read more

Friendly and fast service. Not too much of a line. I come here for Amazon returns and it is always a breeze. Easy parking right out front.

My complaint concerns a male associate with a titled head (let's call him Mr. Tilthead then) at this store. Mr. Tilthead does not seem to possess basic communication skills. For instance, he misspelled my Roomba as "ruba" on the shipping label, which was quite imaginative. Furthermore, Mr. Tilthead mistakenly pointed out that I could not reuse an old Keurig box to ship my household items before another associate corrected him. In sum, it sounds like Mr. Tilthead tried to create as much trouble as possible. Most importantly, Mr. Tilthead blatantly gave me outrageously false information. Specifically, he stated that this store would NOT be able to request holding my package for pick-up at a UPS location near the destination; however, both the UPS telephone agent and the local store manager, who I spoke to 24 hours later, confirmed that the "hold for pick-up" option would be available if I requested it at the local store. Thus, there is a contradiction here. I tried to request that option not because I wanted to cause inconvenience for the UPS clerks but because of the prevalent theft at the destination address. Even though I had extremely low expectations on how ordinary people here treat their "jobs" as jobs, I still feel that Mr. Tilthead could have done more research or proposed alternatives, such as requiring a direct signature upon delivery, which could have prevented the UPS driver from simply throwing the package outside the building gate that serves as an open invitation for thieves. I know I will probably receive a superficial response (e.g., "We appreciate your business") as a lip service because I expect nothing more from ordinary workers in the service industry. read more

The UPS Store - Printing Services Near Me - Los Angeles, California

Seriously, who doesn't hate going to UPS or anywhere for that matter to return something? I know I do. And Diego at the Westwood made it not just easy ... but awesome!!! They're the best!! read more

UPS Westwood is always the way to ship if you're in the area and need a full store. In.. out in no time. Drop offs are instant and 2 loading spots right in front. Friendly and helpful, the eploeven stayed a few mins after closing to help a few times. Thanks guys. read more

The UPS Store - Printing Services Near Me - Los Angeles, California

Anthony exceeded my expectations! He was so kind, helpful, and friendly. We need more people like him in this world! And his co workers were great too. read more

I had many irregular boxes to ship. They were so very helpful at this store and made everything easy. The price was also better than at the post office which was where I had started, not knowing any better, Many thanks!! read more

Required documentation to be notarized and found this UPS location. Notary was accessible at this location. Nour was especially helpful. Would return! read more

I had to make two Amazon returns. I brought both items in a box for each. The friendly guy at the counter guided me through what I needed to do, took care of everything, did it with a smile. Efficient, met and exceeded all needs and expectations. I'll definitely choose this particular UPS Store again. read more

I made an online appointment to see a notary - and even got an email confirmation. However, when I arrived, the UPS clerk said the notary wasn't in, and would not be in until hours after the confirmed appointment. I would NOT recommend this place at all for a notary - unless you just walk in and one happens to be there. Otherwise, be prepared to totally waste your time, as the email confirmations mean absolutely nothing. read more

Conveniently located on campus but -1 star because parking is so tough here. Great place for an Amazon locker pickup or return...super convenient for sure! read more

Give Erika a raise! Best ups employee of all time! Quick professional and kind!! What more can you ask for from your mail carrier?

I want to give a personal thank you to Abrsai! I stopped by in desperate need of shipping supplies. Abrsai accommodated my request and went above and beyond. Thank you again sir! SLK Private Wealth Team read more

I dropped off a box of artwork on January 28 at 8:30 PM. I printed the label at UPS, put it on the box and handed it to the person working at the desk. Since then they say that they never received the box though I reported it immediately, and they could've easily looked at the video tape of the transaction, as well as looking at the register to see that I had bought the label and paid for the printing . Not only are they denying the claim but refusing to refund my $500 shipping fee. Their claim is they never received the box OK fine so they never shipped the box why not give me back my shipping fee ? Customer service has been very rude and hard to understand in English. they didn't even bother to investigate summarily declined my claim. I am involved in the art world and ship 100s of thousands worth of art a year . I strongly recommend against shipping anything you value with UPS I have receipts pictures and a witness . They have video of me dropping off the box. They basically stole read more

Very nice and efficient service! Would definitely recommend people to come here! The workers are amazing especially Diego and Nour ! Will definitely come back again read more

I had to drop off three large curtain rods to Amazon to a UPS store. I called ahead to ask about parking, and the guy who answered told me that they had parking in the back. When I got to the parking lot, I saw a sign that said that UPS validates for mailbox customers or a $10 purchase - a pretty important detail the guy failed to include when I asked?? I had to circle the block to find parking across the street. I arrived at the store not even two minutes after 7pm with three large boxes in tow. There was a woman at the door who refused to let me in. I told her that I was only dropping off and she said she would have to get approval from her manager who was coming around the block. The woman was INCREDIBLY rude, refused to accept my packages, shut the door in my face and ignored me. These two horrible women clearly lacked human empathy - completely lazy with no care for anyone other than themselves. These people do the bare bones minimum and it's embarrassing to UPS. If I hadn't wasted time trying to park in their paid parking lot, I would've been able to find street parking sooner and arrived there before they closed. I'm definitely never coming back to this location. The people at the location on Olympic are much more humane. Luckily, the kind people at Amazon accepted my packages, despite the fact they had UPS labels - also more humane. read more

ABISAI was one of the BEST GREATEST UPS employees I have seen in my life. I do not like returning or going into shipping stores because it's rushed, I get confused, and there's a long wait. Abisai helped me effectively and showed me how to properly bag and ship my return back. Because of this experience, I will move my Etsy business to be with UPS. Please give this man a raise - like actually. read more

The UPS Store - Printing Services Near Me - Los Angeles, California

Whoever hired Jacob the manager made a huge mistake,he us rude,disrespectful and will treat white people different than other races. He has no managerial skills.i have been going to that store for 5 years with excellent service until today.I wont returned to that store.I would like the owner to call me.He embarrassedme in front of other customer and screamed at me because I was asking a simple question .please hire someone kind and respectful and not racist.LA have many races and There is no space for a racist in this city. read more

3:30pm on Saturday there was a gentleman with longish hair and seemed like he was training someone. I didn't get him name! But he was so helpful, and taking such good care of everyone. Super friendly. Thank you for your help. read more

This Ups store customer service is very poor! I returned my Amazon package free and no cost in last 2 weeks ago, suddenly staff decided to charge me for returning Amazon package with out even see what package and see the policy just because they were busy and seems don't want to return my package there ,just wasting my time and money and situations with bad parking place! Not respect for customer and customer's time! If they don't have time for Amazon service should let Amazon know not able work proper way .in my opinion not eligible for that service! Plus, needs serve customer with respect! read more

The service I've received here on August 1st was impeccable!!!!! Just outstanding!! Thank you very much for all your care and help!

Had a wine order on hold at this UPS. My husband was the one who had the order routed to the store for pickup and had the tracking number. I was told that when he went to pick up my order the mood of the woman working there immediately changed from friendly to sour as soon as he mentioned he was picking up an order for his wife. She refused to give him the package, even though the account shows he was the one to put the package on hold there. She said it was because we had different last names? Um, the 1930s called, they want their weird arbitrary rules back. My husband called corporate to see what could be done and they said he should have been able to pick up the package since they could clearly see he was the one to change the pick up location. While it is somewhat flattering to know that someone would get upset at the idea of my husband being married... I don't appreciate them 1) Being rude 2) Getting between me and my wine shipment. 2 stars because when my husband went a second time the other woman there was not rude to him and didn't give him trouble. read more

The people running this place are incredible -- super-friendly and efficient. Big shout-out to Abisai, who not only helped us make an important shipping deadline, but called us (twice!) afterward to let us know we'd accidentally left a credit card there. His colleagues Michael and Ceasar seemed on top of their game as well. Thanks, guys! read more