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    The UPS Store

    4.3 (168 reviews)
    Special Hours Closed
    Updated 1 week ago

    Services - The UPS Store

    Copymaking services

    Mailbox centers

    Printing

    3 More Services

    Photo printing

    Scanning

    Shipping centers

    The UPS Store Photos

    Recommended Reviews - The UPS Store

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    3 months ago

    Business owner information

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    Local

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    7 months ago

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    Local

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    Photo of Ces C.
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    2 months ago

    Business owner information

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    Local

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    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 16
    Thanks 4
    Love this 18
    Oh no 0

    8 months ago

    Aura was so helpful!!!!! She made it so easy for me to ship my returns! Will be back!!

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    Local

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    5 months ago

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    2 years ago

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    Local

    Helpful 4
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    Photo of Eva H.
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    1 year ago

    Julie was quick, helpful, and so pleasant to chat with. Helped me package up my items and had excellent service

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    Local

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    1 year ago

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    1 year ago

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    1 year ago

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    Local

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    1 year ago

    The lady there on Tuesday's around 2 pm is so rude. Horrible customer service and had a bad attitude

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    Local

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    1 year ago

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    7 months ago

    Business owner information

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    Local

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    2 years ago

    Business owner information

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    Local

    Helpful 3
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    1 year ago

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    Local

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    Photo of Limore S.
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    1 year ago

    I asked them to tape up something. The put one tape. It needed another piece. They charged $1.09 for a piece of tape. Horrible.

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    Local

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    1 year ago

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    Photo of Sara S.
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    1 year ago

    Julie is the best, I've been coming to this location for years and she's always so helpful and kind

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    Local

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    2 years ago

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    9 months ago

    The customer service is great John was extremely helpful it was quick and easy very nice person and always helpful

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    1 year ago

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    1 year ago

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    2 years ago

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    1 year ago

    Business owner information

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    2 years ago

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    Photo of Naoto K.
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    1 year ago

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    1 year ago

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    Photo of Ben T.
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    1 year ago

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    Local

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

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    1 year ago

    Julie! Amazing! So hardworking and fast and explained everything to me so clearly. Thank you Julie!!!

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    3 years ago

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    2 years ago

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    1 year ago

    Thanks Julie for helping me quickly with a print. I got helped as soon as I walked in the door. Great service, even on a holiday.

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    1 year ago

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    2 years ago

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    1 year ago

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    Page 1 of 5

    The UPS Store Reviews in Other Languages

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Julie and Aura are the friendliest people that are welcoming and makes any transaction at this UPS store a breeze.

    Mentioned in 72 reviews

    Read more highlights

    Mail Boxes & More

    Mail Boxes & More

    (48 reviews)

    Sawtelle

    This is either my fourth or fifth mail box vendor in the past ten years (I keep blowing my witness…read moreprotection cover and have to move a lot). Though this store lacks a lot of the thrills and pump of other similar businesses (such as greeting cards, knickknacks, keychains...), If you want a place to get mail and send mail, and even a fax or two, this is the place. The owner, Jerry, is very friendly, always greets me by name and helps me with my shipping and receiving needs. Would the place be improved if they offered greeting cards, scented candles, those small license plates with your names on them, or maybe even those flashlights that are the size and shape of credit cards that you can keep in your wallet? I don't think so. They do what I need and they do it well.

    I would not recommend this company. We were charged $350 for international priority shipping (which…read morewe later found should have cost closer to $200), and when the package went missing, they were completely unhelpful. They claim to have direct connections with a FedEx representative, but that clearly wasn't true. We were told for days that they couldn't reach their "rep," yet we were able to get through to a FedEx manager ourselves on the first call. We ended up doing all the work, calling FedEx, opening cases, and tracking down information while receiving little to no meaningful communication from the shipper. Throughout the process, we were given conflicting information from different FedEx representatives. At times we were told the package wasn't lost, that it might be delayed, or that there could be missing paperwork. Meanwhile, this company quickly jumped to saying the package was lost without showing any real effort to investigate further. Even worse, FedEx informed us that the package had been "under search" for over a week and that these updates had been sent to the shipping company, yet we were never notified. This package contained special and irreplaceable items, which makes the lack of care, transparency, and urgency even more unacceptable. They completely mishandled the situation and left us to clean up their mess. Save your money and go directly through a major carrier.

    Brentwood Ship & More

    Brentwood Ship & More

    (63 reviews)

    Brentwood

    Thank you Rajiv!!! What a hidden gem. Needed to get my passport renewed ASAP I got my photo taken…read morehere. One of the best looking passport photos I've had. Highly recommend!

    I would give zero stars if I could, don't recommend this place for passport photos AT ALL, the…read morepostal office advised me and my husband to go across the street (to this store) I also blame the post office because I had an appointment with them that included passport photo services and still they sent me to this very unprofessional shop to get our baby's passport photos taken. The old guy took 2 photos of my baby and he was done, since my baby is only 4 months old my husband had to hold her in a way so his hands weren't in the frame, the guy stated it didn't matter if the parents hands were showing since "it's a baby", I told him we should try again, which he agreed, he took another photo, this time my baby put her hands in her mouth and was looking to the side, the guy then proceeded to say that was the perfect photo! When I told him that that would not be acceptable by the Department of State as per their standards on passport photos he went: "oh no, it's perfect, it will not get rejected because the baby looks cute, see." I was astonished, I know my baby is cute but this is a serious matter, the Department of State has very strict guidelines on their website and clearly states how passport photos are supposed to be. I tried to explain that to the old guy working there but he was trying to convince me I would not get rejected because the photo was "cute" and that the total was $23 for 2 very bad and unprofessional photos. I had to pay for a bad service and I didn't even used the photos because I was not going to risk getting my daughter's passport application rejected, when I had already paid over 200$ for the application. Had to look for another place to get the photos taken, this time we went to Photo Experts, her photos came out really nice and you can tell the difference in quality. Brentwood Ship & more is so unprofessional. Don't go there.

    The UPS Store - shipping_centers - Updated May 2026

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