Horrible service with an extremely rude employee. Drove here for required fingerprinting services…read more The lady had precisely zero customers and would not help. I would recommend driving to a better location (even if further away) for a better experience elsewhere if that is an option for you.

No masks for some employees and no social distance. I have been shipping equipment for 20 years and…read morenever seen a disorganized business . Would not trust. I went in Publix center and went to competitor and was blow away on professional Service. Having them make business cards and other materials.

This is a quality establishment but caveat emptor if you have to use USPS shipping here. The price…read moreI was given for shipping a Priority Mail flat rate envelope is almost exactly twice what you will pay at the Post Office. I was told I was paying for "convenience" but considering it was going to be over $60 for three parcels vs. $30 (round figures) at the Post Office, it didn't feel convenient at all. It was worth my time to swing by the PO in this instance. Other services may be more in line and competitive with the UPS Store across the street.

We evacuated for the hurricane, but business must continue! I came in for assistance with printing…read moreflyers for an upcoming business event. Cam provided excellent and efficient customer service. Great quality and value for their services. I highly recommend this business!

We had a large package (53 lbs) delivered by FedEx in a box that was very torn up upon delivery. We…read morehad to send it back via Amazon returns, in the original big box, because we received the wrong item. After several stops, and no one willing to take it because of size/ packaging- the Mailbox store was my saving grace! Did I mention I'm 8 months pregnant and can't even lift the darn thing. He even came out and unloaded it for me, and helped tape the falling apart box back up. They definitely have our business from here on out! The Mailbox Store, Lake City FL

Gabby did an awesome job getting my shipment wrapped and out the door!! Always reliable service at…read morethis ups store

Very unprofessional and rude. Notary claimed to have been doing it for 40 years, but wouldn't…read moreprovide service because she "hadn't seen something before." Wouldn't listen to reason. Notary at a bank down the road did it without hesitation. Big waste of time. FYI, from FL Statues governing Notaries: A notary can acknowledge a signed document in some circumstances. This is called an acknowledgment, and it's the only type of notarial act that can be performed on a document that's already been signed. A notary verifies that the signer voluntarily signed the document. The signer must be present to confirm that the signature is theirs.

John is such a breath of fresh air. Great service! I always enjoy visiting this location.read more

I left my jacket in a hotel in St. Augustine. The hotel immediately referred me to John at…read moreShipping Plus. I spoke to John who could not have been nicer and understanding of my situation. He personally picked up my jacket from the hotel and sent it to me in New Jersey (2-day) for an extremely reasonable price. I am very thankful to John and Shipping Plus. Awesome man and business!

My go to place for shipping! They can package, print off your label, and send your stuff on its…read moreway. They are so helpful and friendly and even helped me send off a vacuum one day. I'll continue to come back here.

By FAR the best place I have ever used to mail a package! Anne was amazing! She downloaded the…read morefile that I needed, printed it AND did it correctly, unlike Staples. She mailed it and it was actually received and signed for UNLIKE the Post Office mail that I sent via certified mail. Anne was not only knowledgeable and efficient, she was extremely pleasant and professional. I will never mail from any other place again!

Horrible they never come on time! The employees are rude mean and rude and disrespectful!read more

If anyone has tried to talk to a live person at FedEx I would appreciate getting the contact…read moreinformation. It is impossible to get to a live person regarding a claim. I'm sure that it's because they don't want to talk to actual people about the absolutely horrible service they provide. I filed a claim in September, followed up on it about a month later only to be told that it was delayed because they were still looking for the package. Needless to say I was extremely upset. I was finally able to get to someone who promised me that they would escalate my inquiry. That was two months ago and I have not heard from them. I tried to contact them today only to get a total run around. Their automated system said that the claim was denied although I haven't received any communication from FedEx whatsoever. No matter what I try I am unable to get to a live person. The claim was for one box out a five piece shipment. The five boxes made up one total item that I was returning. Because one box didn't make it I couldn't receive a refund for the return of the item. Now I am out not only the cost of the item (the return window closed) and the cost of shipping an item that never made it!! How does that seem reasonable? If I could rate FedEx lower than not good I would do it in a heartbeat

The gentleman here are so nice and helpful. Never have had a bad experience. Wish I would have…read moreknown to come here for all shipping, stamps, etc when I moved here to Jax 5 years ago. Never wait in line like the horrible UPS across the street.

Called about an important package with a medical device and no one answered the phone during normal…read morebusiness hours What to improve? Answering a business phone is essential for any business that wants to survive. This is a company I would think twice about using.

I've used UPS heavily over the last 11 years but only recently this location after moving to the…read morearea this past June. No matter who I get at the counter they're always helpful and professional. Most recently I needed a presentation printed, laminated, and bound. They nailed it! I will definitely continue to go to this location more and more nowadays.

BEWARE OF RAISED SHIPPING COSTS! UPS apparently raises their shipping fees at Christmas in order…read moreto profit from this time of year! I wont due business again with such a company that takes advantage of customers like this. USPS is the way to go apparently.. I shipped three boxes that cost over two-hundred dollars that were in no way over-sized or very heavy-the heaviest was 17 pounds and cost $64 dollars!!! So much for my continued patronage.