Movewheels offered the best price with no hidden fees. They did a great job setting everything up quickly. The transport company they contracted was wonderful. We moved an Audi Q7 from Missouri to Montana in icey weather. It was delivered in perfect condition. My only complaint was when I was busy working they would call incessantly. On delivery everyone was calling me. My husband was in our dining room but the driver never came to the door. That seemed odd as I had 15 phone calls and texts when I looked at my phone. I will use them again though because it was a great price for a delivery where the car was handled with care! read more

Had a very positive experience moving my car from Oregon to Georgia. Jaden understood my requirements, gave me a fair price, followed up diligently, assigned a carrier and the car arrived within the time window prescribed. Payment worked as agreed. No issues. Would recommend. read more

Movewheels - Vehicle Shipping Near Me - Green Cove Springs, Florida

First me, then a friend of mine....Movewheels quoted a price to transport a vehicle. One day before the scheduled pick up, the price went up. MoveWheels said they needed more than what was quoted. After reluctantly agreeing to pay a little more, they then called my to pay some type of "additional fee". Luckily for us, we have more than one car and we weren't at MW's mercy. Truck was 3 days late to pick up. My friend, he had to give up, and went with someone else. These guys say they're brokers, they're nothing but unprofessional conmen. read more

Litteral scammers - lie that they already have the driver to pick up your vehicle tomorrow, tell you that you can cancel with no fines if they won't, then push the pick up time further and further by inventing stories, and when you tell them that you want to cancel the contract, charge your credit card for "fines". read more

Terrible service Incompetent 3rd party towing Kept my deposit, ripped off the front bumper and got the vehicle impounded $800 later with no delivery High pressure to sign it slow to respond with zero results read more

they are terrible!!! do not use them they never picked up my trailer and charge me way more than they stated!!!!

This company's business model is "bait and switch". I was naive to how transporting a car across the country works and they took full advantage. Initially quoted $1300 and ultimately it cost me $2000. After days of promising me a driver would pick up the car "soon", Alex told me the only driver he could find wanted more money and if I agreed the car would be picked up the next morning. Since I had already flown to the other side of the country, I felt I had no choice but to agree. The car still wasn't picked up for another 3 days and then sat in a warehouse for 2 more days before moving. This company is dishonest and looks for opportunities to take advantage of customers. Do your research and stay away from MoveWheels! read more

TLDR: READ THE CONTRACT CAREFULLY!! I reached out to see if they could move my new rv from the dealer to the rv park and they got a contract written up but in the contract it says things like: 1)anything talked about or discussed, any previous contracts or promises that happen before signing the contract are considered null and void when the contract is signed. 2) the drivers insurance will ONLY (and yes only is in all caps in the contract) cover damages due to driver negligence. If someone hits your vehicle or a rock gets kicked up and hits your vehicle during transport, you are on your own. 3) no guarantees on pick up or delivery dates or times, and the customer is responsible for any issues that arise from the delivery driver showing up late or not at all. And when I started bringing these things up, I kept getting assurance that they work with professional drivers, and issues are very rare. So I came to yelp to warn everyone and as you can see... There are plenty of warnings from people who actually did sign the contract. Dont get me wrong... I completely understand why they have those things in there. I wouldn't want to be responsible for what happens with a contracted driver either. But thats why I'm not going with this company. I would be responsible for what happens with the contracted driver. I would have to assume the responsibility that this company very clearly does not want to assume (for good reason). And that sounds crazy to me... Seriously, how do they get people to sign a contract that says if the driver hits a pothole on the road and damages your vehicle, or an uninsured driver crashes into your vehicle, the driver and movewheels have zero responsibility or liability for the damage? There is no way I'd ever sign a contract that says I am fully responsible for what happens while someone else is in control of my stuff. read more

Car transferred from Denver, CO to Haddonfield, NJ Picked up 9/27/23 Delivered: 10/2/23 Max Novakovich Direct: 9042046551 Office: (904) 863-5350 max.novakovich@movewheels.com Quote 4660204 Order ID: 4666374 Carrier:Jhon's Towing & Repair Services LLC Vehicle was brand new and delivered with a minor door damage. Driver will not respond. Carrier claims to help with repairs but is not responding after giving false insurance information. Proof with photos and video of the car before and after was documented. Do NOT use this company! read more

Movewheels - Brand new Tesla Model X: damage upon delivery - Vehicle Shipping Near Me - Green Cove Springs, Florida

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SCAM ! SCAM ! SCAM ! They will give you a reasonable quote, act like they're are searching for a driver, then contact you a day or two later saying that the driver has been trying to contact you. Ooops ! The story changes ! "The driver is having vehicle issues" Now they have to "look for a new driver." Ooooops ! The new driver charges way more than your original quote. This is what happened to me this past July while I was doing a huge stressful city to city move. On the day of my move, Melissa quotes me a price in the $1500. range when the original quote was $975. We argue back and forth while she "haggles" the price down. Ooops ! Smells like a big fat scam ! A transaction that began in early July, ended with me flying to ATL and driving my car back to the West Coast all by myself, late July. If you see this review, run as fast as you can. I sent her a pic of myself and never received an apology or follow up text. Please be advised that these are scammers who create a false scenario by reeling you in with a low price, then making up an illogical story about the truck driver, then creating a new higher price with the "New Driver". read more

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I got multiple quotes from different companies, and theirs was $1000 cheaper, I signed their documents and set up a date which was really important, because I don't live there, I had to fly there to ship the cars. Kelly Shlapak suddently stopped answering and I missed my flight back because she said they did not have anything lined up for me, they stopped answering again and I came back 2 days later with another quote charging me $2000 more, for a different day ... DO NOT RISK IT, if they treat their customers like that, now imagine what they will do to your car. read more

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Was on time and fine Price was fine and time too Clean fast good luck with it too Call read more

do not use this shipper under any circumstances. this is a shady outfit. the customer service "experience" is among the worst i have heard of. unresponsive, untrustworthy, impossible to deal with. do not give them your money. in fact, do not give them the bubbles off of your piss. read more

I had to move my cars. Gary did fantastic job and been partient with me . He gave me a great value over competitors

I had never had to ship a car before and had a lot of questions. Kenneth at movewheels.com answered all my questions promptly, seemed to understand my concerns, and when an issue arose with the first hauler who was supposed to pick up my car, Kenneth stepped up and found another hauler to do the job for roughly the same price as the original guy *and* within what had become a very tight, make-or-break time frame. It turns out that shipping a car is a process that involves many moving parts and sometimes they all fall into place, sometimes they don't. My experience did have a hiccup, but Kenneth stayed with my order until our "new-to-us" car arrived in Mass. and just in time on Christmas Eve! read more

Movewheels - Vehicle Shipping Near Me - Green Cove Springs, Florida

4/28/2020 SCAM! Beverly Glenn says here's my personal cell # if you have any problems call. I get my car moved from Bldg in Florida to receiving by Bldg. Mgmt. Carrier never shows up! I call Beverly Glenn's cell phone says phone is not taking calls. I look online for main company number I press each category finally someone picks up named Jason. He says he'll call me back. He never calls back! I call back two hours after car is to be pickup main companies number says "not taking calls". I call my friend who has a different area code phone number. He calls both numbers and both numbers say "not taking calls!". I'll reach out to google so they remove their fake website as they try to hide the real reviews! read more

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Worst service in the business. Charged me and never shipped my vehicle. Total liars and thieves. Had more excuses why they hadn't picked my vehicle up. Ended up driving my vehicle to destination. Stay away from these criminals. read more

Was quoted $2500 to move my RV from California to Virginia. Then told it would be $3500. I left my ball hitch and weight bars for the driver. I was not there, but he told the person there that he did not need them and left them behind . So I get the RV delivered and have no means of moving my RV. Cost to ship the hitch is $300.. WTF read more

This is a long overdue review but I would never recommend this company to even a person I disliked. They initially quoted me one rate and then told me the carrier was asking for $100 more. The reason why I felt pressured to pay more was because I had already booked my flight to move across the country and didn't have time to search for a new carrier. After paying they gave me an estimated date when my car would come and it came almost 4 DAYS after!!! The worst part is I was nearly assaulted by the truck driver because I discovered it came with a FLAT tire that wasn't there before so I hesitated on paying the full amount and wanted to call the cops to make a report. The driver then tried to grab the money from my hand and refused to drop my car. I should've deducted for the 4 days late arrival and the flat tire. Instead, he wanted the full amount and $10 for fixing my flat. He then proceeded to yell at me when I tried to call and complain to his boss and his boss called me a "bad" girl for wanting a credit of $100 back. This was the worst experience ever. read more

If ZERO stars were an option...... I hired this outfit to move a classic car I purchased as a gift to be delivered on a certain date for a big reveal. I was assured time and again they would make the deadline. However, as the date got closer, the seller still hadn't been contacted about pickup. Tomorrow is the big day and the car is still 1800 miles away and no one from the company will call me or give me a status. PLEASE STAY AWAY!!!! read more

This company is horrible. I have never experienced a company with this poor customer service, ever. They STILL have my car and it's almost been 2 weeks. I was quoted 6-7 day shipping from pickup to dropoff. They lie to you by giving you false information regarding pickups and drop offs . They cheat you by making you pay the driver after so you're forced to pay the full amount to get your car back (even if the car takes an extra week to come). And worst of all, there is zero lack of transparency. This company should go out of business. read more

Do not trust these people Do not trust these people. We agreed on a $580 fee to deliver my car; today, day of pick up their driver canceled. All of the sudden I'm getting quotes for $1500; $1100; $980; $850; $775; $750 and $651. Because of the horrible experience I told them I wanted to cancel everything and Grace, the contact person, had to nerve to tell me she would charge me a cancel fee. I flat out told her if she did, I would call my credit company. Granted, their calls started this morning around 8am and it was 1:32pm when Jason called me to negotiate some more. Told him I don't want to do business with them because of their bait and switch and he hung up. Called me back and offered me the original price of $580. I told him no because I don't him nor the company. What if the driver doesn't agree and keep my car hostage?? I told him no again and to email me a cancellation confirmation and he rudely told me I ate all the fees. I told him, you should had done this this morning and we would have been done, but your customer service is horrible and I don't trust you. He hung up. Please beware!! Do not use these people. read more

I wish I'd read all the bait and switch warnings before contracting with this company. Google has them rated 3.5 out of 5, not trusting Google anymore. Exactly what other people describe happened, the day before pick up they tell me the price is more than twice the quoted price. Knowing that I needed the vehicle picked up on a specific day they are literally trying to extort me. There is weasel clause in their contract that they have 5 days to fulfill the contract figuring I'll either give in to their extortion of they'll get to hit me with a cancellation fee. Sleazy fly by night operation, stay away. read more

Supposed to have a car delivered from Texas to California yesterday, but the driver never showed. When we did manage to get ahold of someone at "dispatch", they told us the truck had a flat tire, so they couldn't make it to us. Sine you would expect the driver to be relatively close, we offered to go get it from wherever they were, but they would never give us a location. After MULTIPLE calls today (most of which went unanswered, or were told they would call us back), no one seems to know where our car is. After doing a reverse directory search on the number they were no longer answering calls and texts from, I found this Yelp page with a different phone number. Finally got someone to answer the phone, but of course, they have no information. Guess what?!? They are going to get right back to us. UPDATE: The dealership found the Jeep parked at a house in Texas. All the "updates" the company had been giving us were complete lies. Thankfully, the person who sold us the car drove there on his own time and now has possession of our car. read more

TERRIBLE COMPANY. Unprofessional, rude and disrespectful. I negotiated sending my car from Washington, DC to Seattle, Wa, of course I was aware that coast to coast shipping would be pricy but they gave me an initial quote if $1125 on their website; which I was happy about! Then when on the phone, they said that the website is not correct and that they would charge me $1350. I agreed to this price as they seemed reliable. My car was supposed to be picked up on the week of the 14th and on the 16th Amine texted me to inform me that it would now cost $1800 since the ONLY driver available was charging more. After a little back and forth on how that price was too high for me, he said I was being "stubborn" and that I was "going to find nothing" if I tried finding another company. PLEASE don't trust them. read more

Movewheels - His RUDE texts calling me stubborn. - Vehicle Shipping Near Me - Green Cove Springs, Florida

Horrible customer service . They talk over you when your trying to explain your problem to them. No supervisors and voicemails are full . DO NOT USE THIS COMPANY ! read more

Movewheels - DO BOT USE THIS COMPANY . THEY DONT CARE ABOUT THEIR CUSTOMERS AS LONG AS THEY GOT THEIR MONEY - Vehicle Shipping Near Me - Green Cove Springs, Florida

PURE TRASH COMPANY. This driver named Mike canceled my pickup without giving me ANY notice! they never pick up my phone calls nor text, I WAITED ALL NIGHT and morning waiting for him to come pickup my cars, never show up. I had to change my flight the next day for over $320 because the driver failed to show up as promise. VERY IRRESPONSIBLE, VERY UNRELIABLE!!! Company like this should just shut down already read more

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Received a quote for $795 to transport from WI to NM. Confirmed details. Confirmed payment. Day of the scheduled pick up, the driver fell through (?) and received a follow up quote for $1900. The carrier worked to drop the price with the shipper and took a hit to drop to $1100. Still more than the quote, which is disappointing, but I am happy that MoveWheels could work it out to the extent that they could. I do wish that the quote was more realistic, as this quote was in line with others that I received, and I may have been able to get a better rate if they had communicated more about the variability of the market. This is the industry though, as it seems that carriers/drivers have a huge amount of control in negotiating for day-of pricing. All in all- Promising quote. Good service. Disappointing ability to actually control pricing, but that may not be their fault. read more

I wish I could give them zero star. I cancelled my agreement with Sherpa Auto transport and jumped to movewheels after they PROMISED to do the job some $ 500 cheaper than the sherpas. The deal was done a month before the actual moving. I asked one of their agents, Beverly, if she would make sure my car would be picked up on time, she assured several times to me that their company is super duper trusted and that my car would be shipped to GA from CA ON TIME as promised. 3 days before, the same lady called me and said someone would be at my address. I waited but nobody came, neither she called me. I texted and called her several times and finally she said she's looking for a driver. One day before moving she called me and said that driver didn't want to go so she found another one but for $600 more. I had no choice coz I was leaving early next day. So I paid it. They assigned the job to a company called 5 Star Auto South, Tennessee. The driver was such an unprofessional and untrustworthy guy. He drove my car for 15 minutes around Santa Ana(I saw in the camera)taking it out of the truck, I don't know why. He then didn't turn my car engine off after it's put up in the hauler and travelled some 8 hrs. It's all recorded. He dropped the car three days later than he said with the front windshield cracked. Now my car engine makes so weird noise despite being brand new, possibly due to prolonged idling. It was my misfortune to turn my beautiful car into piece of sht due to my bad decision of shipping with them without even doing a single research. THEY ARE SCAM, ITS NOT EVEN A COMPANY. JUST SOME FOLKS DOING PART TIME JOBS. In fact, they purposely made up the story to trap the client at the eleventh hr and milk them. They successfully did it to me but folks out there please don't fall in their trap. There are hundreds of other trusted companies, don't just trust their false assurance. They don't care you, they just care about their $ 200 commission. read more

Movewheels - He drove hrs with my car( in idle mode) in their truck. - Vehicle Shipping Near Me - Green Cove Springs, Florida

This company is a joke! I reached out to them for a quote they responded and Eugene was very nice. When I finally decided on when I would move, I reached back out after submitting my application online. He responded back with the contract and the documents I needed to sign (which made me feel very comfortable because he was prompt and still very nice) So I booked to have my car picked up November 4th. I was told everything was in place and my contract states the same. The day of my pickup I received no phone call, no email, nothing about the status of the pick up. It started to get late so I was worried. I noticed it was 4:45Pm and No one contacted me. I decided to reach out, The woman that answered put me a brief hold. when she came back on the phone, I explained everything to her she checked the system and told me that my car would be picked up by 630 PM; She is trying to get a hold of someone from dispatch and once she speaks to them she will let me know. It is now 12:24 AM, I did not receive a phone call back and my car was never picked. I sent several emails, they all come back as undeliverable because of the email address. I advise anyone looking to book with them not to. It will make a stressful situation such as moving much worse. FYI. Today I received multiple emails and phones calls guaranteeing me that my car would be picked up today but of course the company did not deliver... see screenshots below read more

Movewheels - Vehicle Shipping Near Me - Green Cove Springs, Florida

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I rarely write reviews, but felt the need to in this situation, in hopes that someone else will learn from my mistake. DO NOT USE THIS COMPANY! You'll get bait and switched. Move Wheels has tainted my view on the auto transport business moving forward. The communication process was VERY unprofessional from start to finish. I spoke with Stacy Garcia and her 'assistant' Vicky throughout the process. I signed the contract with the quote of $700. The communication process was unprofessional - when I didn't pick up a phone call immediately, they would continue to call me. In one instance, Stacy (or Vicky) called me three times within the same hour, to get me to sign the contract for the $700. Once I finally did, they sparsely responded to the questions I asked about the actual transaction / contract. I didn't hear an exact update about a carrier until 48 hours before the pick up date - that morning, they called me 7 times between 8:03am and 8:28am. When I called them back, come to find out that the 'only' carrier that would be available would only accept $1400 (double of the original contract). The car shipment locations are very common high volume places to ship a vehicle - Glendale, Arizona to (about 10 miles outside of) Seattle, WA; this was frustrating to speak with Stacy, as she was saying that this route is "very unpopular" and there's only this driver available. This was simply NOT TRUE. Reminder, Move Wheels (Stacy) didn't give me this increased price until 48 hours before the scheduled pick up date. Overall, I don't recommend that you do ANY business or transactions with this company. You'll get bait and switched. read more

This process has been very seamless and enjoyable. I needed my car shipped from Florida to California and Rachid immediately reached out to help me schedule. I got the pickup date I wanted, at the price I wanted, and there was nothing extra that popped up. Rachid reached out to me two days before my ship date to let me know who my driver was and give me their contact info so we can start communicating. My driver contacted me day of pickup and was so helpful in picking up my car and letting me what the process was going to be. I'm thrilled with how everything went and will DEFINITELY refer Move Wheels to anyone looking for car shipments. read more

Worst experience EVER with this company! Beware! If you're considering shipping your car, look elsewhere. This company is shady. We signed a contract back in July with an agreed upon price of $1075 to ship from California to Michigan. They told us that we could fill up our car with cargo as long as it was below window level. Our estimated pick up day was September 6. We called and confirmed with them prior to the day of pick up to make sure everything was running on schedule. We were assured that they would pick up on September 6 in the afternoon. The day came and went and no pick up. No call, no nothing. Tried calling them but got no answer. Sent them an email and did not hear back from them until Monday morning with an excuse that the driver had a bad truck and couldn't make the pick up on that day. Was told that they would pick it up that afternoon, Monday, September 7. Well, you guessed it! No show. No call. Nothing. Called them again and got another excuse about the driver having truck issues and how they are trying to find another driver to pick up the car. All the while, we're getting calls from other carriers saying they can pick up the car but it'll cost $1950. How they got our number is beyond us! Tuesday comes and goes, car is still not picked up. Then comes Wednesday. They then said they found a driver but it'll be an up charge of $1400. Explained with them that we had a contract of $1075 but they keep saying it's because it's a different carrier and they cannot do it any lower that $1400. Was given some excuse that the driver had originally wanted $1800 but they negotiated on our behalf down to $1400. After much going back and forth, we had an agreed upon price of $1300 and the car would be picked up within an hour and a half. Yes, you guessed it! They never showed. All the while, a new contract was drawn up and sent over with the new agreed upon price of $1300. In said contract, it states that we paid the $100 deposit and that upon delivery of the car, we would be responsible for paying the remaining $1200. The car was not picked up until Saturday. When the driver came to pick up the car, he says it'lL cost an extra $200 for the cargo in the car. Ugh. Fine whatever. Just ship the car! So, let's review. We made the $100 deposit. We are responsible for the remaining $1200 out of the agreed upon $1300. Now it'll cost an extra $200. So upon delivery, we will be responsible for $1400. Right?! Apparently NOT! The car was delivered today and we were told that we have to pay $1500. Where are you getting that?! The driver says the agreed upon price was $1300, plus the extra $200. I told him WE made the $100 deposit already and that my credit card was already charged for that $100 deposit so it should only be $1400. He gave me lip about how he doesn't have time for the hassle! Are YOU serious?! What a joke! He then says he will not release the car unless he is paid the $1500. I just cannot! Shady shady shady! I'm usually not one for leaving bad reviews because times are hard and people need to make a living but I am making an exception because this company is a joke. If you need to ship your car, definitely look elsewhere. You've been warned! read more

I wish I never did business with them. Very unprofessional. Doesnt return calls, has difficulty keeping their word, & their customer service SUCKS. I've had to call them @ least 7 times on the pick up day & got no answer. DO NOT DO BUSINESS WITH THIS COMPANY. read more

Worst experience ever!!!! I signed a contract for a reasonable price then on the day of pick up they called me and told me it was gonna be 200 dollars extra bc the original driver didn't pick up!!!! Like why should I have to pay extra bc they do business with irresponsible drivers!! I paid the extra 200 - then on the day of delivery they called me and told me the truck broke down 40 miles from my house and I needed to go pick it up. They would charge me the same price as if it were delivered at my house. I ended up arguing with the rude man that called me and had them deliver it the next day. Literally the biggest headache ever. I would've just driven it from Texas to Washington if I would've known it was going to be this big of a pain. Save yourself the headache. read more

I wish I could give these guys a zero. First off, this situation is definitely my fault for not doing my research on this company. If I would've looked there would have been a zero percent chance of using them. My 1963 Volkswagen was in a FRONT end accident at the beginning of September. I had the car shipped to my friends in Long Beach to get fixed. When the car got to me, there was fresh damage on the rear end. The driver wouldn't take responsibility and neither would his dirt bag boss. What's weird is if the damage was already there like they claim, why is there no rust on the new damage. What is also weird is the damage to my roof from when the car got bumped on the trailer of their truck. The owner or whoever sent a pic of the car showing the difference in the chip on the paint of my rear lid confirming they did the damage. Don't do business with these crooks. I'll be leaving reviews once every week everywhere online until I get a full refund. Also, I'll be calling the state of Florida's transportation department. It didn't help that the boss threatened me that the driver would "personally" be back to give me my refund. I have it all on recording. read more

Movewheels - Damage to my rear end. - Vehicle Shipping Near Me - Green Cove Springs, Florida

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Really unprofessional interaction with rep Mia today. I politely declined her offer to ship my vehicle for $90 more than a quote I received from another company. When I told her I got a better offer elsewhere, she sent me a snooty "Let me know once they tell you a story that a driver cannot pick up the vehicle for any reason" Wow Mia, you're a sore loser. I'm sorry but this is not the way to do business. Practice professionalism when booking business! read more

Promised me 100k in damage coverage. Promised me no damages will happen. Ensured driver was working with them for many years and very experienced. Driver scrapped and ruined front bumper on loading. (on his first try) Denied damages. Denied giving me bill of lading. Movewheels manager "Dustin" doesn't pick up anymore. The manager was rude and accused me of trying to take advantage of situation. I showed him quote for repair and he said the transporter can pick up my vehicle and take it to get repaired himself for 100 dollars. I told him what kind of operation are you running here? where in the lease was that part of the deal and wheres that 100k now? He said, the drivers insurance will deny my claim and I should let the delivery driver take my car. Driver company is owned and operated by that single driver TALONI GROUP LLC. Charged me 800, he wanted the money up front, as opposed to lease agreement. When he delivered my damaged car, he asked for a tip. These people are the worst, I should have not been cheap with vehicle transport. I learned my lesson. Shame it had to be with my first self bought car. read more

Movewheels - Driver side front bumper, other side also damaged. - Vehicle Shipping Near Me - Green Cove Springs, Florida

Thank goodness I read the reviews on Yelp and other pages. Got the same hook-line I read in so may different peoples comments. Then I got multiple calls within a half a day pushing me to sign immediately. I am sure there are reputable companies out there, but I had another suggestion to watch out for. Got cheap quotes, a few days later after being ghosted, I got text saying "if you are having trouble with your car transport company we can help you for $$$". These were companies I never reached out to and the new quote was almost double from the companies that ghosted me. Obviously they have multiple names for their company and it is a scam. read more

Insert negative 10 stars above. Movewheels is absolutely the most incompetent vehicle moving broker. They will lie to you the entire time and at every turn. The Broker I have is Justin Flores. DO NOT USE, unless you love tons of stress and a total mess on your hands. Their Quote are not honored, they rack on tons of extra costs "They didn't know about at bid." 1) They say they have 24/7 support. This is false; they are incredibly nonresponsive and nearly impossible to get a hold of. 2) I needed to ship cars to Hawaii. I signed agreements and provided everything they asked for over a month in advance. Most of the other brokers say they can make arrangements withing 48 hours only. My vehicles were scheduled to be picked up on a Friday. The vehicles were not picked up until the following Wednesday. They also did not check the port schedule so my cars will have to sit in port storage for a Month. 3) The vehicles got to port and Movewheels had not filed the paperwork with the shipping port nor made ANY reservations in advance. (I paid a deposit up front for this to have been done a week prior). The vehicles were turned away. 4) The truck driver tried 3 times to deliver the vehicles and Movewheels still didn't have the paperwork filed correctly. The driver's fee has been going up the whole time TO 4 DAYS LOSTS and Movewheels will not pay the driver for the extra trips and days of waisted time. Now the driver will not deliver my vehicles until they are made whole. 5) They assured me personal goods are okay in the cab as long as they are not loose. Not true, personal goods are not accepted at the port to Hawaii whatsoever. 6) I have been on the hook to correct and pay to correct all of their mistakes while I myself am moving. 7) Movewheels has still not been able to execute the delivery of my vehicles and now they want me to cancel my contract with them and figure out how to coordinate moving my vehicles on my own after they have created a massive mess due to their own negligence. 8) I still do not know where my vehicles are, nor the condition my vehicles are currently in. 9) Movewheels is refusing to make the situation right, they did not pay the truck driver, they would not find a way to ship my personal items that were assured to me to be accepted in the cab. 10) Their only solution is to make me clean this whole mess up while I am in the process of moving. RUN AWAY, DO NOT USE, BE VERY CAUSIOUS, PRICING IS NOT ACCURATE, NO CUSTOMER SERVICE, THEY DO NOT COMPLETE THE JOB, THEY BLAME EVERYONE ELSE EVEN THOUGH THEY ARE THE "PROFESSIONAL" COORDINATORS. read more