Saved a $700 suit from being ruined by a stain. I just dropped a new suit off for an alteration and…read moreI paid up front. The other review was strange because they said they got great service but their complaint was what too fast for $33?

I took in a pair of unlined, straight leg pants to have shortened on Saturday and needed a fast…read moreturn around (by Monday evening). They charged me $32.50, which is a lot, but they called me 30 minutes after I left and said they were ready. I don't know if the exorbitant price was because I needed them quickly or if that's what they normally charge. They did a nice job, and the establishment is very clean, but I feel a little taken advantage of. Having said all that, it would have taken me two years to hem the pants, and then I probably would have had one leg shorter than the other. The 3 stars is strictly for the price, not the quality of work.

WARNING/ALERT: Please do not patronize Oceanway Cleaners & Alterations, located at 2467 Faye Road,…read more#3, 32226 (Selina Plaza at Faye Road & Alta Drive). I feel I was overcharged and scammed by the owner (male). On March 11, 2026, I dropped off six garments to be hemmed only (2 jumpsuits and 4 slacks). The owner asked me if I wanted the brand new garments "pressed." Before I could respond, he said "I press for you, no worries," while flailing one arm. I assumed he was gonna do it as a courtesy. He told me the items would be ready on March 30th and I would receive a phone call letting me know. No phone call was received. On April 2nd I called to inquire about my garments. I was told they were ready. Upon arrival, I was shocked (to say the least) when the owner told me my total was $197.00! For six hemmed garments. No other alterations. This man told me the hems cost $26/item, plus "pressing" costs $16.00/item. He OFFERED to press the garments. I didn't ask! After I complained, he gave me a 10% "discount." I paid $177.00 to have six items hemmed ONLY (plus the cost to press added). Three of the four pairs of slacks were TOO LONG. They were not hemmed properly, and two pair didn't even appear to have been hemmed at all. I AM UPSET, to say the least. My husband returned this morning, April 3rd, to confront him about the exorbitant pricing and was only offered a $16.00 refund for "pressing." I'm still out-of-pocket $152.00...for hemming six pants (unlined pants). Average pricing in Jacksonville, FL for hemming, per Google: In Jacksonville, FL, the average cost to hem pants typically ranges from $10-$16 for simple hems for casual pants or jeans, while more complex work, such as lined trousers, cuffed pants, or maintaining the original jean hem, often costs closer to $25-$30+.

COULDN'T Recommend this place enough! It is the true embodiment of family business met with quality…read moreand precision. Mr. Gus and Mrs. Soona have helped my family and I time and time again and always do so with a smile on their face and extreme care! If you're in need THIS is the place to go!

If you have a grandma she probably said if you can't say anything good about someone don't say…read moreanything at all, well not in this case. We have used this dry cleaners before with no problem, then I made the huge mistake of taking a vintage fox tail cape in for cleaning. Being told yes we can clean that I dropped it off for cleaning not worrying about it at all. Until.....2 weeks after the due date of the return and still no coat. I had stopped by and was told they were doing special care on it, etc. Long story short, when I finally was able to retrieve my coat, almost 4 weeks after drop off, the most pleasant girl behind the counter (I use that reference ever so loosely) told me my coat had been there a week-no it wasn't because I was there a week earlier - then I looked down to see my foxtails missing and where they had been rips and holes where they had been removed. Yes I was more than upset. Miss congeniality on the other hand needs a lesson in dealing with the public as she is clueless and gave me the owners number and said I had to deal with her. I immediately got in the car and started dialing, of course the owner did not answer because she saw my number and was alerted by Miss Congeniality. I called 7x's no answer! Avoid and they go away right? Nope. Started calling the next day and still would not answer, so I decided to call from a different number and voila -owner picked up immediately! Imagine that! Anyway, I had left my cape at the cleaners and told Miss Congeniality that the store needed to fix it and that is what I told the owner. I was told the foxtails disintegrated in the cleaning and there was nothing they could do about that but she could repair the rips. I went back to get my vintage coat sans the foxtails after the repairs after a week, and low and behold Miss Congeniality was there and wow she was as lovely as ever. If the owner who I hold responsible for the whole fiasco had just called me and told me that during the cleaning process my coat was destroyed I could have been more understanding but the attitude of avoiding my calls and not dealing with me when you knew my coat was damaged/destroyed and then dealing with the lovely people person at the store makes this a definite deserved one star review. It actually deserves a no star but that is not an option. Take your valued items somewhere else.

Long wait time and clothes got mixed up, got order for free since clothes remained lost for a few…read moredays. Would not really recommend due to these things.

Wow! Where have I been!!! I'm beyond happy with my experience both dropping off and picking up my…read moredry cleaning. My dad needed his coat to be dry cleaned and I stumbled upon this place and I'm so happy I did. Such kind people I don't think I've ever seen such professional customer service before. Will be returning again and again!

My daughter is getting married next year and wanted to use parts of my wedding dress to make a…read morereception dress for herself. Unfortunately, my dress was never cleaned or preserved after my wedding and after 30+ years had terrible stains. We decided to take a chance and try to have it cleaned to at least use some parts of the dress. I found Oceanside Cleaners and had a few chats with Clare about what could be tried. To say I am shocked would be an understatement. They did an amazing job, even trying a second time on a few of the more stubborn stains to basically make this dress from 1993 almost look new again! We have scheduled time with their seamstress later this month to make the changes my daughter wants for her dress! Can't recommend them enough, this job was priceless for us but also very reasonable for the work done!

Personable service pick up and delivers when cleaning is complete. Will definitely recommend and…read moreuse again

Everything went great! Ava was on time and very responsive. She enjoys her work and is very…read moreefficient. I am looking forward to working with her to get my house into shape.

Took my daughter's wedding dress there to be altered. The lady doing the alterations was not very…read morenice. She was irritated with us when we went for the second fitting, we couldn't get the dress zipped up. My daughter is a tiny girl and the only thing that needed to be done was the skirt length shortened, bustled and adding straps. Seamstress tossed the skirt on the floor like it was a cheap piece of clothing. They came highly recommended by the bridal boutique we purchased the dress, not a pleasant experience for someone special day and experiences before that day.

The people that pick up and deliver are always so nice. I had an incident where my comforter came…read moreout wrinkled. They bought me a new one and send me an apology note. They offered to replace it. I call that great customer service and professional !