I've been to the UPS Store in Cranford several times, but I won't be returning anytime soon. I…read morerecently tried to ship two Amazon return packages, and both were rejected by the woman working behind the counter. She claimed the boxes weren't thick enough and insisted I needed to purchase a box or bag from the store instead. I took the same packages to another UPS Store and had no issues at all. This isn't the first time I've felt pressured at this location to buy additional packaging when it wasn't actually necessary. It comes across as an upsell tactic rather than genuine policy enforcement. Between the inconsistent service and the poor attitude, this location has lost my business.

I'm moving to the area, and needed a place to forward my mail. Jackie made it so easy, was great to…read morecommunicate with and hooked me up! Great location.

I was referred first to the kiosk to process my Amazon return because the registers were occupied…read more I chose to wait bc my item was bulky. The store is pretty busy, small and parking in Westfield can be a bit of a hassle but I'd return if I'm in town. The man who helped me was fine. Got the job done.

On March 4, 2026, at approx 9am, I arrived at the store to complete merchandise returns…read more According to the store's posted operating hours, the location opens at 8:00 AM. However, when I arrived, the store was closed. Another patron and I waited outside until 9:17 AM when an employee--whom I believe may be the manager and possibly the only employee regularly working at this location--arrived and opened the store. This was not an isolated incident. On numerous occasions in the past, the store has either opened late or temporarily closed during posted business hours while the employee left the premises to run personal errands. There have also been instances where I was asked to wait outside because the employee was leaving the store to obtain breakfast, during which time the store was closed to customers. When the employee arrived on March 4, I calmly expressed my frustration regarding the repeated delays and closures during the posted hours of operation. At the time, I had my two-year-old child with me. Rather than addressing the concern professionally, the employee became visibly upset and defensive and began verbally confronting me about why she was late. The employee then chose to serve the other waiting customer while refusing service to me. She subsequently locked me out of the store and waited for police to arrive. I contacted the police myself, and when they arrived they informed me that businesses may legally refuse service. However, the circumstances strongly suggest that this refusal was based on a personal grievance rather than any legitimate business or safety concern. As a result of this situation, I was forced to drive approximately three miles to another UPS Store location in order to complete my returns. While there, I was told that several residents from my neighborhood frequently travel to that location because they prefer not to deal with the employee at the Plainfield store or because the store is often closed with a sign stating that the employee will return shortly.

5/5 ShipNYC…read moreabsolutely crushed it for me. I needed a couple of custom 3D-printed camera parts, and not only did they nail the design, the parts came out perfect--tight tolerances, clean finish, and they fit my gear like factory originals. What really stood out, though, was the way they treated me. Everyone I interacted with was genuinely kind, super patient, and clearly knew their stuff. They made sure I got exactly what I needed, and didn't try to upsell me on anything. On top of that, their pricing was refreshingly reasonable--way more budget-friendly than I expected for custom work. If you need 3D printing done right, and you want to deal with people who are both talented and actually pleasant to work with, ShipNYC is the move. Highly recommended.

Rich and his team went above and beyond for my printing needs, so I would highly recommend anyone…read moreto use this company! I found ShipNYC to print the addresses on my save the dates and was met with complete professionalism, great communication and excellent service from beginning to end. They printed within a day and gave me complimentary shipping, as I live an hour away. The font was perfect, straight and exactly what I was hoping for!

I totally take back my review my order actually did arrive. It took so long. That I thought…read moresomeone took it. But I was wrong and I apologize

I needed a secure place to receive packages, and this fit my needs. The place is small, but well…read moreorganized. Just about anything you could need (notary, fingerprinting, packaging and shipping, faxes, copying) is right here. Highly recommended.

I've been coming here for a couple of years now. This place does a fantastic job in helping to…read moreexpedite anything and everything I need to get done. Whether it be sending packages out, making copies of documents, or even sending important info off my phone to be copied these guys are the experts. They will suggest to you the best way to send your packages, especially delicate ones like Antique Figurines to Limited Addition Paintings you name it. They meticulously hand wrap and package each item, what they call their "Bullet Proof" guarantee. They will offer you several different price ranges and thoroughly explain each one and the best way to send it. MBC also creates one of a kind Banners and Posters. They also make one of a kind Plaques to save a Memorable Article you want to keep, or a Diploma etc. They have an array of woods and colors to choose from. They have a Finishing Service which does Binding, Punching, Folding, and Mounting. Mailbox Business Center can help with your Passport Photos, and Faxing, Scanning, and Notarizing Services. This company is truly remarkable and very professional. From the minute you walk in, you know and feel this is no ordinary mailbox place. They know many of their customers on first name basis, and it feels more like a local community business which is definitely a plus. The owner Matt is delightful along with his entire staff. They are all very well trained, especially the other Matt I delt with regularly. They really help take the stress out of printing, copying, mailing, scanning, faxing, and shipping. You can even rent your own mailbox. This is the only place I take my stuff, because they always do an exceptional job. Their prices are very fair. I highly recommend using them

Nice staff, big help with a complex UPS pick up. Tons of options and services definitely a good…read moreplace to keep in mind for a stationary and shipping needs.

Garwood is the only Post Office I'll go to. 1. Service is…read moregreat. Friendly staff and items always get to their destinations quickly. 2. Good service hours as they open at 8:30 am. 3. Enough parking!

I sent 3 packages to 3 different destinations and they did not arrive as promised and paid for. The…read morepostal worker was very slow and condescending, appearing lazy and uncaring. Will go to UPS for next shipment.

I was having a tough day and it's been a while since I had to ship something of importance.. lily…read morenoticed that, and helped me during a stressful time to get my envelope sent. Place was clean, she was helpful just a great experience. Having a small business is tough. So I try to give great feedback and recognition when necessary! Highly recommend!

Lovely staff, very accommodating, and the service was impressively fast. I was shipping a document…read moreinternationally, and the pricing was very reasonable. Their hours are also super convenient, making the whole experience hassle-free. Highly recommend!

Let's put it out there...UPS stores are 1000x better than waiting at The Post Office, plus UPS…read morestores carry something you need for shipping and more! No more searching for a medium box at the Post Office only the find they ain't got any. This UPS store has the most polite staff, well stocked inventory and quick service! PLUS an on staff Notary Public!

This UPS store had an issue with Dyson products being returned but I think that was more a UPS wide…read moreproblem vs this store. The staff there are always pleasant and move lines pretty quickly. They do provide receipts but be aware they do charge to print labels. Despite charging for labels (when UPS pays them to receive anyways) the great staff makes this business! Much more hospitable than expected.