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The UPS Store

3.3 (15 reviews)
Special Hours • Closed
Updated 1 week ago

Services - The UPS Store

Copymaking services

Mailbox centers

Printing

2 More Services

Scanning

Shipping centers

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Neema B.

This location is very convenient for me so I have been in several times. Depending on the time of day, there is often a line, sometimes out the door - literally. Amazon makes is really convenient to return packages to the UPS Store and I like that you don't even have to box them up, simply take the item in and grab your receipt. There was one time that I placed an order online at West Elm and opted to have the package sent here vs to my home and I was annoyed when I went to pick it up that UPS charged me $5 for the service. Nowhere was that clearly stated on the West Elm site, it suggested this was a free convenience. I wasn't happy about that at all and have never done that again. Can't say for sure, but I'd imagine there is a fee for any package that you opt to pickup here instead of having it delivered to your home. Be sure to confirm.

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5 months ago

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Local

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4 months ago

Arrived at 2:52 PM and they were closed. This location does not abide by their hours posted online.

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2 years ago

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4 years ago

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4 years ago

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3 years ago

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5 years ago

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8 years ago

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5 years ago

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8 years ago

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7 years ago

Always professional courteous knowledgeable staff. Quick no matter the crowd. Parking can be tight but worth it. Full service store front.

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10 years ago

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7 years ago

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8 years ago

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8 years ago

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Ask the Community - The UPS Store

Total Office Services

Total Office Services

(11 reviews)

Make sure to call ahead to see if all services are available. Their website explicitly mentions…read morethat notary services are open on Saturday for the convenience of their customers, but when I arrived I was told there wouldn't be a notary there until Monday. 2 stars because the guy running the counter was pretty great.

Several months ago I was advised that an Amazon package addressed to my home was redirected here as…read morea result of what the folks at UPS could only explain as a "computer glitch". I didn't know those things still existed. Anyways, I felt a little awkward walking in preparing to make this odd inquiry, but felt some comfort when I realized I was in a rather cozy small business environment. In my experience, folks in those places are usually friendly and willing to go out of their way to help. I was actually starting to think I'd found a replacement for the UPS store around the corner that felt more like a post office. It would also save me the drive to the print shop I go to regularly in south end. Wow, maybe this all happened for a reason I thought...what a great find! Boy was I wrong. Before I even finished explaining my situation the man behind the counter threw his arms up, turned his back to me and walked towards the back of the store (I guess that's where they keep the packages). He then proceeded to yell to me (from the back of the store) that he didn't have any packages for me in a tone that conveyed to me in a rather unmistakable way that he did not approve of the reason for my presence in his store, and that I was an unwanted distraction. So much for that small business warm and fuzzy. I can only speculate as to why my request was viewed as such a nuisance, but it's worth noting that they provide a good deal of printing and mailbox services, all of which fetch a decent price compared to my "free" request. I've had plenty of good reasons to pay for their services since, but I will never set foot inside that storefront again. I never did track that package down either.

The UPS Store

The UPS Store

(33 reviews)

Great communication; Staff were extremely eager to help me with the Notary Service which I needed…read moreat last the last minute. Fair with pricing. Location was very busy - they definitely take pride in the quality and caliber of work and service that they deliver.

UPS STORE #2690 NEXT TO BAGEL BIN in Huntersville, NC Questionable business practices…read more Absolutely! I don't typically post a review, but when I feel a business is unethical it is important to me that the community. I hope what happened to me does not happen to anyone else. A friend of mine took a package into UPS store #2690 on Feb 5, 2026 for a guaranteed over night delivery to me in Austin, TX on Feb 6, 2026. The store charged $214.00. On Feb 6th I tracked the package. It was delayed due to weather. But how can that be? There were no weather issues in Charlotte or Austin, and if there was why did they accept the package for overnight delivery? Yes, there were weather issues the previous week, but that was the previous week. When I contacted the UPS store owner/manager, Issa, I was told they could not be accountable for weather. The package would not be delivered until three days later. To make matters worse because I was no longer in the Austin area to receive the package he wanted to charge me $100.00 to reroute it. Completely unethical in my opinion. After going around and around with Issa hoping to get a full refund, he offered me a $75.00 store credit. Sorry, that doesn't cut it. Rather than accept an offer like that and keep quiet I would rather not, and post this in hopes that it will help someone avoid this situation in the future and go elsewhere to ship overnight packages.

The UPS Store - shipping_centers - Updated May 2026

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