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    The UPS Store

    3.3 (7 reviews)
    Closed 8:00 am - 7:00 pm
    Updated a few days ago

    Services - The UPS Store

    Copymaking services

    Mailbox centers

    Printing

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    10 months ago

    Excellent customer service!! Mark was so helpful with my printing needs!!! Thanks UPS on Olio Rd.

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    15 days ago

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    Ask the Community - The UPS Store

    The UPS Store

    The UPS Store

    (6 reviews)

    As a repeat customer who has shipped numerous packages from your store, I was extremely…read moredisappointed with the lack of assistance and accountability I recently experienced. One of my packages was mishandled, and when I brought the issue to the attention of your store manager, I was met with indifference and no real effort to resolve the situation. Rather than offering to contact UPS customer service or explore a solution, the manager simply told me I'd need to pay again for a shipment I had already paid for. When I questioned why I should bear the cost for a failure on UPS's part, he responded dismissively, saying, "I'm not UPS, I'm just a store." This attitude is unacceptable. Your employees represent the UPS brand, and customers rely on them for guidance and support when things go wrong. I urge you to provide better training on customer service--specifically how to take ownership, provide support when issues arise, and avoid passing blame. I fulfilled my responsibility as a customer. The store failed to do the same. I hope this feedback will be taken seriously so future customers do not receive the same treatment.

    The employees here are always very nice and friendly--I've even had one guy vault over the counter…read moreto run and open the door for me when I was carrying a big package. Now THAT is customer service! They don't just mail packages, they have so many other offerings including document shredding and notary services. It's a great location (near Hamilton Town Center) that's really convenient to pop into while out running other errands.

    The UPS Store - shipping_centers - Updated May 2026

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