Mailbox HQ was the original company that provided our mailbox and installation…read more Well ten plus years later a visitor to a neighbor's home struck the mailbox while reversing breaking the bracket from the post and damaging the box. After the operator of the vehicle fled the scene the St. Louis County police were kind enough to track them down and procure their insurance information. Then mailbox headquarters met with us on a Sunday morning to plan the repair and reinstallation of the needed components Additionally, they provided a loaner box and post until the repairs could be made within a few days A few days later, all the parts were in, and the highly skilled technician was dispatched to reinstall and reattach all the damaged items. A true testament to the quality of the materials, and the workmanship provided was the post did not need to be replaced as it was still firmly installed in the ground and undamaged from being struck by an automobile. We would highly recommend mailbox headquarters to anyone considering installing or replacing your mailbox. The options are nearly endless. The quality of materials are amazing, but most importantly, the people from sales to installation, to service or absolutely amazing!

First baked on iron cast mailbox $1K perfect - snowplow demolished second one ordered the product…read morewas not prepared correctly before being baked on looks like crap installer also said box was not prepared correctly - would never go back and then owner accused us of damaging the underneath of the baked on cast iron - poor business qualities. The drive from the business to my home 4 minutes and we damaged no way. She said our problem. Not easy to deal with her and business never open and never returns calls. Will find another place to go and spread the word.

I was stopping at the Target store on Manchester at Holloway Rd and I needed to drop a package off…read moreat the UPS store to return to Bloomingdale's. When you shop online it seems like you're always dropping something off! I realized this UPS store is in the strip center right in front of Target in between the vape store and a learning center. Perfect! I dropped off the box, got the receipt, and was on my way. I'll be back next time I'm in the area.

Amazing work at this store. The workers are kind and professional. I was helped with all my…read morequestions and concerns. The owner was actually handling my transaction herself! It and was a pleasure as a customer. thank you!

Ive used this store at least 4 times already since moving to Arnold for my small business. They…read morealways greet me and are friendly.

if I could make it less than 1 star I would. i am beyond upset from my visit to make a return at…read moreArnold UPS. I don't have to make returns often. I'm an older lady that may not be as hip with the times as others may be. When I go to Festus store they have been gracious enough to help guide if I didn't understand something. The nice lady greeted me and asked me if I "started the return?" I did not understand what that meant. I technically didn't know there was a different process, so she told me where to go. Online. I attempted to do all of that by myself while she helped other people. When I thought I had completed it adequately, She called someone from the back to assist me. He didn't introduce himself. He didnt have a name tag on. Asked for the bar code. Which I promptly gave him the paperwork that the product had included in the packaging in case I needed to return, which had the barcode on it. Then he said "that means nothing to me" I was confused and asked for clarifications because this was suppose to be what I gave them per the company I purchased from. i had 3 papers with me. I handed all three to him. i couldnt have been more upset when he stated with a sarcastically condescending tone "you need to learn how read and follow directions" I've been a hospital nurse RN/BSN for 33 years. 9 of which I worked hospice. I am well versed in communication, written and/or otherwise, with the general public. I am a very compassionate person. I was astounded by this statement. Since he did not have a name tag on I asked nicely "and you are?" He stated " I am Bart, the owner" At that point I gathered my items and left- because I was so upset and hurt. I knew that it wouldn't get any more respectful. I felt defeated. Then as I got to the door he sarcastically said, "have a nice day ma'am". I'm sure if he spoke to me this way, then it's not the first or the last. It's very disheartening. No one should be spoken to like that. they should respectfully guided Gently. My husband saw how upset I was and he immediately went inside to talk to Bart. He asked him if he always spoke to people the way he just spoke to his wife? Bart tried to rationalize his actions and was Set straight by my husband in front of other patrons. I sincerely hope that he has learned the errors of his communication style or that he continues to be held to task for his disrespectful behavior. I sincerely hope he treats his employees with more respect than he showed myself or my husband. If you can. Go to a different location where they will help you with patience and grace!

I have used this UPS location in Crestwood, Missouri since it was "The Mail Box Store" going back…read moreto year 1995 !!! For many years my job was all about traveling. Every few weeks I returned to Crestwood to collect mail + boxes from this location. Therefore, I have had some 30+ years doing business with this location + I would rate them 98% to 100%. The 2% less is only cuz we all make mistakes every-now and then. Additionally, the house I live in nearby does not have a mailbox at the end of the driveway...just a narrow slot in the garage door, forcing packages to be left outside on driveway or at front door stoop.. in rain or snow no less. Therefore, I rate this UPS Store location 1000% positive. PS: there was a short period when store was under different management for a year or so.... that's when some of the bad reviews occurred..... that rough patch is over with now that there is new owners/managers.

I shipped $1200 electroic part and insured it…read more The receipt they gave was a thermal copy of the receipt with the tracking number. 2 days latter the tracking was totally faded on the receipt. I called for them to give me the tracking number for the shipement and they are no longer able tyo supply that. a papaer receipt or a email would have been a better solution. I the package is lost ther is no way to cover the insurance. Bad customer service

Even though all I ever do is drop off packages, I love the ease with which it works here. They do…read morea great job, make it easy, and are always super friendly and nice.

Ugh. Went in on a Wednesday morning to get copies of my business card for the day since I was out…read more The manager, Shelly, helped me. During the entire interaction, she kept trying to tell me what I wanted rather than listening to what I wanted. A completely unnecessary interaction.

Everyone is so helpful and friendly when you walk into the store. I went specifically to have some…read morecustom printing done. Dave, the Print Manager, did a fantastic job for our daughter's upcoming memorial service. He created keepsake prints out of her artwork for folks to take, and reformatted a set of work remembrance pages that we will display. Thank you so much Dave!

Nice, knowledgeable people- well staffed. They meet your needs and answer any questions you may…read morehave without any unnecessary "upsell" tactics. I will continue to use them as any needs I have arise.

So I'm in this UPS Store almost every week, and I can honestly say they're consistently awesome…read more The staff is always friendly, knowledgeable, and somehow manages to keep things moving no matter how crowded it gets. Definitely the best UPS I've ever been to -- I've never dealt with a bad worker here!

This is my favorite location in the area!! The workers are kind and helpful, the store is clean!…read moreIt's really turned around since going under new ownership!

Unfortunate experience I had this location: 1324 Clarkson Clayton Center, Ellisville, MO 63011…read more After briefly waiting in line, I was called over to the counter by an employee named Nate. I was carrying two heavy Amazon return boxes. As I set them down and prepared to provide my return QR code, Nate suddenly left the counter and began talking with another employee. I stood there holding the boxes for several minutes while he carried on the conversation. Although it seemed to be work-related, it left me waiting unacknowledged. When he returned, I showed him my QR code and explained that it covered both boxes. He told me I would be charged for two packages. I explained that I had received them separately, but with one return label. He offered to tape them together, but his tone quickly became condescending and dismissive. When I tried to clarify how the packages were delivered, he responded arrogantly, questioning me and arguing instead of assisting. At one point, I told him that this was the first time I had experienced poor customer service at that location. His response was, "What are you talking about?" When I told him he was being rude, he flatly denied it and continued to argue. Eventually, he bypassed me and called over another customer - even though I still had another return to process. When I pointed this out, he said he would do it after assisting the other customer, despite me being there first. To make matters worse, when I asked to speak to a manager, he proudly stated that there was no manager on-site and that if I had an issue, I could contact UPS directly. So, I left without returning my other item and will follow up with Amazon to change to another return location such as Kohls or Whole Foods. This was an unnecessarily stressful and frustrating encounter. I left feeling dismissed, disrespected, and disappointed in a company I've relied on for years. Until today, this location has had great customer service. I hope this feedback is taken seriously and addressed appropriately so that no other customer has to experience such poor treatment.

August 2025, a local repair shopped shipped a repaired item back to me which was damaged in…read moretransit. I submitted pictures of damaged item and the box, all sides. In October, I was told that supposed person who was handling claim was no longer with their store, and they dropped the ball. New person submits claim, and I never hear back. I contact Kevin, the owner, and he tells me in December that he has mailed me a check. Here it is January 15, I have not received a check and owner won't return my calls. Run, don't walk, to another shipper. Apparently Kevin has several stores so beware of other area UPS stores, he may own them as well.

I have worked with Kwik Kopy for more years than I can remember and the staff has always turned out…read morean excellent product with great friendly service. Easily accessible at highways 40/64 and 141 and attentive to my deadlines. Don't hesitate to contact them if you have the need.

Our family used the services for a program/obituary and picked up finished copies at the end of…read moreKwik Kopy business week (Friday and closed on the weekend. We were extremely happy with print copy, layout design, and print quality. A few hours later, we discovered a major misspelling of our deceased's name, in which we had the responsibility for spell check and had numerous checkers that missed it!! We left a message feeling very discouraged that we would have to reprint at another printer. Jason of Kwik Kopy happened to come in the next day, returned our call, had us come in, and reran our copies with necessary changes at cost. Extremely accommodating and committed to his project on his day off!! We highly recommend this printer.