It is mind blowing to me that employees don't realize that they're fired once AI is perfected. I am…read morenot in favor of machines replacing the human workforce. We are doing your job and you're getting paid for it. On top of that, please don't be rude to us. I was yelled at by an employee who was in the very back of the store about what I needed. She refused to move an inch from her post and told me how to do her job. She was unkind and there was not a lick of customer service whatsoever. Do better FedEx. Now I know a bad apple doesn't define a whole company. In reading previous reviews, I'm certain you as a company have not handled the issue at hand. I'd rather pay more or drive further to not be berated about my lack of knowledge of how to do your job. Save your effort and go to UPS or USPS friends!

I always have a good experience here with the manager but the staff especially the older lady with…read morethe braids is SO RUDE. Today she gave me so much attitude for no reason. It's beyond me why a customer has to deal with the attitude of workers when we are giving them our service. This lady represents FedEx very poorly and should be fired.

10/10 service from Brianna…read more We were tired, confused, and in a rush to get our documents faxed and despite the fax machine failing multiple times she kept troubleshooting it until we got all 18 pages through.

The folks at UPS are incredible! They are so kind, helpful and personable. One employee even…read moreextended her well wishes to my stepmom who comes to this location regularly. You ma'am are what makes UPS feel like a small town experience. Thank you!

The service here is mediocre at best. I have my business address here, and I have set up automatic…read moreforwarding for a different address. Every 4-6 months I have to call back and ask them to once again forward my mail. Every time they charge my account to forward the mail and tell me that I am now on monthly forwarding, and then 4-6 months later I have to call again. It's the same cycle. And if it wasn't a commute to get there and the address wasn't tied to so many important business accounts, I would no longer have a box here.

This place is horrible, very non caring. Very shady. Why would you take it upon yourself without…read moremaking one attempt to contact me or atleast put a note in my mailbox letting me know that you are closing my mailbox and your no longer accepting my mail. Your employee tells me he doesn't know why my box is closed and he can't help me. I will need to go to the Post Office and take it up with them. That guy was such full of crap. I went to the post office and they have nothing to do with my mailbox being closed and since I chose to use a private contractor for my mail service they can't help me with my mail because the independent contractor is the one that send the mail back to the sender, the mail does not go to the post office. I have no idea of they refuse to accept my mail, closed my mailbox. The only thing I could think of is my mailbox rental payment is past due. I paid $75 back in June. I still have not received a bill or a past due notice or any type of correspondence. Now I have a huge issue I need to resolve with my mail. All this could have been avoided if they would have contacted me or put a bill in my mailbox. I would have paid it. They couldn't even discuss it with me when I tried talking to them. They tried blaming it on the Addison Post Office. The guy did ask me if I wanted to get a new mailbox and I almost did. Til I thought about it and decided against it. If they wanted me my business they should have handle my account differently.

They were so kind and quick! Also very welcoming. Place also smells super good. Optimal shipping…read moreexperience !

I would put 0 stars, if possible. Our business has been waiting 6 days for a package that was…read moreshipped overnight. I have called every single day because the delivery has failed due to no apt or suite number listed. THERE IS NO APT OR SUITE NUMBER! We are our own huge building. The driver keeps trying to deliver to the wrong address. This is the second time this has happened. Extremely disappointed.

I go here all the time for shipping, returns and sometimes printing. The two guys who are usually…read morethere are always very helpful. I don't know their name but one guy is taller and bald and the other guy is younger maybe with brown hair. Both are always super helpful, efficient and easy to deal with.

I've been going to this Fedex for about a year or so. It's my go to place when I want to turn an…read moreorder that I've got from Amazon. They have been nothing but nice and friendly and professional. Unfortunately, it only take a few bad review that put them to a 2.5 rating. Most people don't put a rating if they're pleased the only ones that do or their ones that are pissed off about something. If I could give them a 10 rating, I would .

This postal place is awesome!! They do it all! I had 7 things to print return labels for, RePackage…read more, and return from Christmas and Liz helped do it all. She is the kindest, most pleasant, person I have ever encountered in this type of customer service role. Really- I will never go to the other shipping places when I can come here and be treated with kindness and patience and appreciation. I wish I could multi task like her!! This is an authorized shipping center for FedEx, UPS, USPS, DHL, Liz printed from my email, packed, labeled, shipped and helped me organize my tracking labels and receipts. And these prices are the best too.. half the price for shipping envelopes and padding then others I've been too!! Thank you Eagle Postal and Liz for making my least favorite errand fun again!!

They don't do shit and can't do shit for you. I paid for a shipment online where they pack it and…read moreship it for me. Paid over $50 on FedEx and was told to come to this location. I get here and the cashier who unprofessionally had his son just out and about or whatever said he couldn't do anything but accept a package but I could pay again for a label. MIND YOU I ALREADY PID. And said that he can't put up orders...then what is your fucking job...

I would like to give them 0 stars. The delivery driver shoved my package in a locker so small I had…read moreno choice but to rip the box and get it out when I went to fedex to tell them they refused to accept the box because they said it was compromised and I would have to replace the box. Called customer service customer service told me to call the company and have them send it out again. They are a group of incompetent individuals, each person working there has no sense of customer service or reliability on their part. How is a driver going to shove a box in a mailbox smaller than the dimensions of the package and then hold the customer liable for damages occurred. The drivers are ignorant (obviously there needs to be extra training time to learn box measurements vs proper mailbox sizes) the store staff is incompetent (every time I go in it's a new person at the counter in training and frantically handling situations ready to give the customer service number when custom service is a bunch of lazy subordinates with horrible customer service most of which you cannot even understand due to their thick accent and the amount of noise coming from their background. Safe to say I HATE FEDEX. They are only used because UPS the superior delivery service is more expensive. Because better quality costs more money. It's clear fedex hires the people that no one else will. And that's sad as a company that all of the stores have a 2 star or lower rating and on bbb they have 1 star.

Always great service at this location. I have all my Zara packages delivered here often because…read morethey were being stolen in my apt. The entire staff here is always pleasant and friendly !

This is becoming my 2nd home thanks to Amazon lol.. always friendly and professional. It's normally…read morevery quick in and out. I had returns and requested assistance and they helped with entire return process.

The wait is unbearable. Literally 7 people in line and the lady won't stop for a second to help get…read morethe line down. I understand they are busy doing things but isn't the customers right in front of you important? Then the lady had the nerve to be rude when I wad trying to drop off a box that didn't need a bag, I could have taped the box and put the label on.. done..

Always helpful, friendly and like coming here…read more Thanks for your help shipping my things

Short line. Great service with a smile. Notary. Keys made there also. They carry FedEx, UPS and DHL.read more

GREAT STORE & Why even bother with the Slow Always backed up with 1 person working Post Office?!…read moreRay is THE BEST & this store is 1 Stop shopping Too! So many things that would make Perfect gifts & No mall hassle I took my older IRS returns to shred there too & I've sent many faxes there also Seriously it's the Only place you should go with your mailing needs Etc.

HUGE emphasis on the "N More"!!! I walked in thinking i was just gonna print a shipping label and…read moresend out a package but i got so much "more" ;) Not only can they handle all your shipping needs with ease, you can also grab some small dog toys, some cbd treats, pickles because who doesn't love a tasty pickle? They have some lovely local goods in store such as sauces, syrups, salsa. I had to hurry and get out of there before i spent all my money lol i am a sucker for a good sauce so my eyes lit up when i saw all the tasty options. I think i remember a Bourbon Bacon BBQ sauce, i mean do i need to say anything else? There is children's books, stationery, seriously almost everything you could think of and then some. Nolan was an amazing help, getting my package together and assuring it would be shipped safely. I will definitely be returning!!