Great service. Pleasant staff. Never wait too long. Many services offered. Reasonably priced.read more

I had to ship what turned out to be 12 boxes. From the moment I walked in I was asked if needed…read morehelp. The worker was very friendly and personal. He was patient as I had to get so many boxes labelled and packed up. I went back a second time and same thing- super customer service. Had to be the most friendly and customer-caring UPS store I have ever been to.

They deliver packages to wrong addresses. Lost package and the picture uploaded as proof of…read moredelivery doesn't match my house.

stopped in 10 minutes before closing. worker was so pleasant even after hours of being at work…read more very professional and courteous. glad to have this store in my town!

Great service!! Owner is so nice and takes his time and funny!! Will always use this location!!read more

I printed out two mailing labels for my packages, but apparently my printer didn't do a great job…read morebecause one of them wasn't scanning. After some back and forth I brought up the labels on my phone for it to scan, which worked but they still insisted on having the outside label, which is reasonable, so I asked if they could print it for me. After some more stubborn back and forth they asked me to send it to them via email. Up until then they were discourteous and rude, but still did their job. Then, when going to print it out, they asked me to re-send it in two parts because they wanted a separate page for each. I asked them to do it in one and I could just cut it in half but they wouldn't listen. Not sure if they get a commission but after finding out they charge a crazy amount per page (over five times the highest price I've ever been charged per page anywhere), they said sorry, if you wanted to you could have just printed out one page(which was what I asked for) and if you don't want it you can go. It wasn't a huge financial blow but it was an incredibly frustrating experience, being spoken down to and dismissed offhand by people who clearly didn't want to do their job, some of whom barely spoke english and didn't even try to be legible or expend any sort of effort. Very disappointed, this place used to be a lot better.

I was having a tough day and it's been a while since I had to ship something of importance.. lily…read morenoticed that, and helped me during a stressful time to get my envelope sent. Place was clean, she was helpful just a great experience. Having a small business is tough. So I try to give great feedback and recognition when necessary! Highly recommend!

The woman at the counter was very helpful. she helped pack my boxes and ship my items without…read moreworry. will definitely be back.

Needed to drop off a few returns and I was in the Hackensack area so I ran into the UPS Store. This…read morestore is located in a strip mall off of a few major highway intersections so it's definitely convenient. The store and store front was clean and it wasn't busy when I arrived. I needed to get a few packages taped up prior to taking them to the counter and they had plenty of room for me to spread out and do so. When I was ready to ship the employee at the counter was very friendly and ensured my boxes were secured with enough tape. Definitely a location I would visit again if needed.

Have to go to this UPS Store for at least three years and dozens of packages. I realized that I had…read morenot posted a review. I'm reference to this establishment. I have to say that every time I come to this establishment, only employees are extremely friendly and helpful and whatever I might need. I realize after reading some of the reviews that there was problems with the previous owner and he was very, very sharp with people and antagonized some of them when they were looking for a little helping, addressing their needs, but I can attest that every employee that works in this shop goes above and beyond to assist their customers. I would highly recommend anyone that's looking to ship a package via a UPS store come to this location if it is in your area and you are looking for a nice friendly relationship with a business.

Saw a bumper stick on one of their company cars that said "all lives splatter nobody cares about…read moreyour protest" and it showed a car running people down. This company doesn't support people's first amendment rights and makes light of murder. Will never use this service. Also the mailboxes are just hideous.

We were very pleased with the service received by the company, YOU'RE GOT MAIL, I saw the ad in All…read moreIsland Media, and there was a $25.00 Off Installation Coupon. The company has been in business for over 20 years. They were a few specials on the website...www.ygmailboxes.com. The deal was for a post, mailbox and installation. Spoke to Dianne, the owner, who was very personable, and knew her stuff. It was a matter of days and the truck arrived. Tom and his assistant Wayne got the job done. It wasn't easy to get the previous post out due to a huge amount of concrete. We are very pleased with the results. The house number will be arriving soon. Have no hesitation in hiring this company. I think you will be pleased.

This UPS store recently moved to this new standalone location, just few doors from its previous…read morelocation in the plaza. Seems like the still renovation is going on as the floor is unfinished. But parking is much easier here, lots of spots in front and back of the store. I came to the store to drop off a package. An associate quickly scanner the QR code and put the label on the box. I got the confirmation receipt right away. The service was great. I noticed the store also had other facilities like selling shipping goods, printing and self drop off desk.

Scott is THE MAN ! I had a horrible experience with something that was being shipped to me . Long…read morestory short , the item was shipped to my old address and not my new address. Scott Fixed EVERYTHING! Scott thank you so much ! God bless you ! Everyone , for all your shipping needs go to the Oradell UPS store and ask for Scott ! He is the greatest !

I never write reviews as it feels like they're all paid for but I had to today. This place was…read morephenomenal. We had a tough print job that places like staples and canva even couldnt help us with. We worked with Rafael (i believe) and he helped us for over an hour and over two days emailing, chatting and just keeping the good vibes going as we delt with this annoying task. He was helpful, kind and patient. This wasn't even an expensive print job but we had the best quality. I am planning on doing all of my wedding stationary with this location and am super greatful that they could help us with a last minute print job distaster.

This place, and Chris, were a GODSEND during our recent cross country move. They were able to ship…read moreour items at very reasonable costs and assist us with packing which we greatly appreciated. Unfortunately we cannot come back but hope to find a place half as good in our new location.

So much better than my home post office. Both the Radburn and River Road Post office locations…read moreoffer good customer service. Last week we had a substitute delivering to our office and a package was misdelivered. The next day the supervisor sent our regular carrier out to retrieve it and bring it to me. They figured out precisely where it was. I never get service like that at home in Hudson County. Kudos!

Received a notification on UPS Package ID 1Z4815XWYW5588729 delivered by USPS on October 23, 2024…read more If this package was delivered to the Fair Lawn Commons, the 'key' to the package retrieval box was not placed in my mailbox. Upon my return from vacation, the 'key' to the package retrieval box is missing. This is also an issue with UPS, as I am a retired UPS employee and the option to delivery to the UPS store was not issued. Please advise: Where is my package?