Super nice people needed notary service. Just awesome and kind…read more I will go out of my way to use all their services . In fact ....drive past the UPS store go here, far superior.

It's fast and easy and never crowded. They work efficiently and you're in an out in no time.read more

Was understaffed so closing an hour earlier than listed, but Lorenzo was so helpful and nice!…read more First time making appointment online for passport

Nicely maintained post office in boot road Downingtown area. They do offer passport services along…read morewith other services. I like this location and and it is very easy to schedule appointments using the website. The staff is friendly and sometimes it will be busy .

I wish to commend Ashley who helped me when I needed send my item by priority mail. She was…read morewonderful and did not appear stressed over my requests. She really was quite pleasant and very knowledgeable about her job and her smile was great.

One of the guys there is rude and 100% incompetent…read more On Friday he complained I gave him too many envelopes 38 to be exact which I nicely said I could take elsewhere if it's too much of a problem. I certainly get when something is not doable and I never expect immediate turn around and can come back later or the next day which I normally do. Immediately he tells me they are more expensive then the price I've paid. I've been shipping the same thing for a month. We finally straighten that out. I'm not even arguing with him. His response, "Do you live around here? Can you come back tomorrow and I'll have it figured out and you can pay." Me: "Do you want my contact so you can call when it's done." His response: "No." I come back the next day and he says, "If these weren't so time consuming I'd have it done." I could have gone somewhere else, he could have called me or have told me it would take until Monday. To top it off, I was not mean, I was not pushy but the guy was rude and I could see the way he spoke to other costumers that he's losing the post office money.

Most definitely lost a valuable employee when Tom left…read more New Postmaster (if you can call him that). Can't be bothered to get off of his stoop (stool) and phone long enough to offer a hi or even a nod. Has no sense of humor let alone personality, unless you consider major grump a personality or Customer Service skills at all. Tom always greeted me, knew my box number and was a pleasure to see anytime I picked up or dropped off my mail

Things might have been stressed by busy holiday and business seasons. Staff here has become a…read morebit more friendly and amenable. Mail from this location always gets where it is supposed to go.

John did a great on my mailbox install. Once I confirmed with John the install he had it completed…read morethe very next day. Thanks!

I wish I could give them ten stars. Somebody hit our mailbox, and we needed a new one stat. On…read moreSaturday, I found Chester County Mailboxes. Sunday morning, they showed up with a gorgeous, customized mailbox and post. They removed the old broken post, and installed the new one. They are an amazing, family owned business and I cannot recommend them more highly.

This is a great post office. Not busy. Very efficient. Helpful postal workers whom I recognize…read more Convenient street parking off Lancaster.

I have been sitting here for 14 minutes. Not open. All sites say 8am. No phones answered on local…read moreor 800 number.

I have been going to this post office for the last 2.5 years. Even before the fire at the Airport…read moreRd office. The tellers here are SO friendly, laughing with customers, and always happy to help! Today I went in to get a moving form (because the tech support online could not figure my issue with submitting the move online), and they told me I had to go into an office and submit it manually (what?). So when I went in, the office was closed for lunch but the woman teller was closing the door and was kind enough to go get a form for me and explain how to submit it. I didn't realize it was closed for lunch (1pm-1:30pm) but she still helped me, was very pleasant, and she was 15 minutes into her lunch! Thanks to all of the tellers at this location! You make coming to the PO fun!

I live in West Goshen, PA and our post office has been closed due to a fire months ago so we have…read moreto go to drop off packages at other post offices. Today (Saturday!) I had a package to go out and the mail person already delivered my mail so I checked to find one nearby to drop off my already paid for package. The website for local post offices said that the hours for the Westtown Post office is open until 3p. So I jumped in the car and drove 20 minutes to arrive at 1:10... Maria told me the hours are the ones noted on the door of the post office and that it closed at 1pm. UGH!!!! I now wasted 40 minutes of my day and my package will not be sent until Monday.

The carrier left me and I couldn't open up the parcel locker and the key was the wrong one and I…read morecouldn't get a hold of the post office and drive me crazy

These guys have been sending my mail to the wrong address for a DECADE. Good luck talking to…read moreanyone. The few times I have managed to talk to a person have been absolutely useless. At this point I am going to stop ordering and buying things. Who needs Things anyway?