They lost a $220 jacket of mine that was supposed to be shipped back for return. Always get a label…read morefrom them. Cannot trust.

I had a pallet to ship from a residence to a business- FedEx, Old Dominion were a nightmare to deal…read morewith. The staff at this UPS store provided a pickup within 24 hours. They came to my house, we filled out a little paperwork and off it went. Can't thank these guys enough. The other companies were aimless, and unhelpful. Jeet connected me to TForce freight no frictions at all. Thanks guys!

Never have I ever had a worse experience shipping a package - the ones that did come (28 days late)…read morearrived damaged with multiple broken items inside. The employees were much more focused on being condescending and rude than they were on doing their job. After multiple conversations with management, I decided I'd rather eat the hundreds of dollars wasted than continue to talk in circles.

Use Pirateship.com if you want to ship with this store. Do NOT buy anything from this location -…read morethey PRICE GOUGE! They tried to charge me for a piece of tape. Imagine how much they tried to charge me for a label..... Save yourself your money and buy a label online in advance.

What a friendly, polite, organized and efficient drop-off point! I don't think I was in the loading…read morezone/tow zone with my flashers on more than 3 minutes. I chose 5655 N. Clark because of its convenient location and its five-star reviews, superior to another Clark Street UPS store I'd used before, with disastrous results. This store also handles FedEx, so I know where to go in the future when I have to ship something--without anxiety. Thank you for the great service!

I have not shipped from this store, but I have interacted with its owner…read more I experienced poor customer service at another UPS store on Clark, and mistakenly review this facility thinking it was the one where I had been. The owner reached out to me. He let me know that I had the wrong store, but he apologized for the bad service that I got at the other store and said he did not like hearing of a UPS representative giving bad service! I truly appreciate his care and concern. I removed the misdirected review, and encourage you to try this store. Tell them I sent you! Here's my blog entry about my interaction, which I hope you enjoy: http://myyearwithoutcomplaining.com/?p=9441 From a distant fan in California.

Always kind. Great location. Helpful and best pricing. Always give one of the employees a treat!read more

This is THE BEST UPS Store!! They are the kind & efficient but also patient. Making the whole…read moreexperience so simple and effortless! I will only use this store for any shipping business!!!

I've been having problems with mail theft in my bulding. And a friend told be about Ria. For $2.5…read morecash preferred, you can get your mail here. He sends an email or calls. Friendly owner! Great local business.

For more than 15 years I has been using this office enjoying of high quality in service sending…read moremoney o delivering packages. Thanks

I have been a frequent visitor to the UPS Evanston store on Sherman, bringing back Amazon returns,…read moreshipping items to loved ones, and sending out Priority Mail envelopes. Each time I have found the people behind the counter to be courteous and kind....despite the chaos of customers sometimes forming a conga line in the store. One of the gentlemen was very helpful when I discovered I had brought my husband's CPAP machine to the wrong delivery service for a return and assisted me in repacking it.

The people at this UPS location are incredibly helpful and very professional. I ship at least one…read morepackage a month from this store, and am always impressed with how quickly I'm in and out. They have also helped me track down lost receipts on multiple occasions. They're awesome!

Complete bunch of morons here, had to tell them my phone number 4 times…read more Also wanted to know why my passport has taken over 6 weeks to get to me, instead was just met with a big dumb expression.

Today I made an online appointment for 1 pm at this location. Evidently there is a communication…read moredisconnect between the local franchise and the larger entity--they were not scheduled to have a notary on the premises today. They called other nearby locations until they found me a notary who could help me today, and arranged for me to go there (Central Street in Evanston--excellent service as well).

Stay away from this location. Rude service. Nothing seems to arrive in a timely manner. I'd rather…read moreuse USPS. My fathers medication arrived 3 days late and I was met with a rude interaction on the other end of the line.

stay away is my only advice! go anywhere else!…read morethe staff is beyond rude and unprofessional!!

This place is great! I had an important package to mail. They walked me through different…read moreoptions, helped me figure out what would be the best balance of speed and price and assurance of delivery. Super nice. Also, I had parked across the street to run in but didn't do parking. They saw the parking minder down the street and warned me. That extra bit of extra customer service saved me big time. Thanks guys!!

I have to add an update to my review. After making the move to Malta, my wife and I were informed…read moreof another document of which we needed to have an official copy and apostilled. This had to be done in Chicago. We were on a time crunch to get this sorted out. Simon Global got the document for us, added the required certification and had it to us in Malta all within a week. This level of service and dedication to the customer is beyond exceptional. No price tag can be put on the stress reduction we got from this. Thank you so much again for being there for us.

Traveling through Chicago and needed to ship some things home - found My Mail Center in the heart…read moreof the city! The store kept the doors open to help me after hours - incredible service! Special thank you to LB for the kindness and making sure I had reasonable options for shipping and tracking. Tourists - don't struggle with carrying all of your gifts and souvenirs home. You have a choice. Great people - great options!

I used this service for 2yrs and the last 4M was a nightmare. There is only 1 employee who is aware…read moreof what is going on, the others didn't know how to answer any questions and when I would leave messages for the competent employee, I never got called back. My mail was basically held hostage even though I had paid for the service. I had to reach out to corporate to complain and they refused to communicate with them either. I had clients who had sent me checks and they refused to forward them to me. I had to reach out the clients and ask them to reissue them (how unprofessional is that?)