I love supporting local businesses and this is the only print shop in Highland Park South Pas area…read more They are kind and also efficient and their product is great quality.

Reliable and trustworthy. This store has been in the neighborhood for decades and knows every…read moregeneration of inhabitants. For a small business, they have impressive commendations from electeds on their walls.

Fast and reliable ! They come next day after you call for pick up ! Call early so they can answer…read moreall queries .

Kabayan, (Countryman), call Forex when your Balikbayan box is ready to be shipped to Pinas…read more(Philippines)... 5 stars!!!! If you got the chance to watch Anthony Bourdain's Parts Unknown episode in the Philippines at Christmas time, my all time favorite Anthony Bourdain episode, you're probably familiar with balikbayan boxes. If not, balikbayan boxes are jumbo sized boxes filled with household goods, mostly food, that Filipinos who happen to be overseas send back to family and friends to the Philippines. For so many years now, my family and I have used Forex to deliver our balikbayan boxes to the Philippines. If you need a balikbayan box sent to the Philippines, call Mang (Mr.) Nick. Mang Nick and staff has always been friendly, and box pickup has always been prompt and on time. In addition, Mang Nick and staff straps the boxes at no additional charge for extra security. There's a slight discount if you drop off your box at the Eagle Rock office, but I love the convenience to getting the heavy boxes picked up. Balikbayan boxes are sent by ship, so shipment takes about a month to a month and a half, depending on the destination in the Philippines.

I am an exhibiting professional artist, and my recent experience with Box & Ship in Pasadena was…read moreabsolutely unacceptable. I contracted Box & Ship to handle the packing and return shipment of my original oil painting and custom frame from the 2025 California Art Club Gold Medal Exhibition. Their responsibility was simple: pack my artwork properly, with all of my original packing material, that I clearly had instructions to save, so it would arrive safely. Instead, their negligence, of not saving my original packing material and their poor repackaging, caused damage to my frame, and their customer service afterward towards me was dismissive and unprofessional. Here are the facts: Improperly sealed box: When I received my painting via FedEx on September 10, 2025, one end of the box was barely taped shut and nearly open. Only two pieces of tape barely holding one end of the box closed. My original packing material was mostly missing inside: There was very little packing material holding the painting and frame in the box. The artwork could shift around freely during shipping. Missing original packing: When I shipped my painting to the exhibition in July, I personally packed it with bubble wrap and peanuts so it was tight and secure....it could not move at all. It arrived to the California Art Club Gold Medal Exhibition undamaged and safe. However, after waiting 3-4 weeks to have my painting shipped back to me and Box & Ship finally got around to send it back, most of my original packing material was missing, leaving the piece vulnerable. Resulting damage: Because of their careless packing, the inner wood liner of my custom, hand-finished frame sustained a full break. I hand-finished this frame myself to match the painting, and repairing it will cost $200 in labor and materials. I have extensive photographic documentation showing the poor packing job and the resulting damage. When I contacted Box & Ship to request reimbursement, their response was dismissive. Instead of taking accountability, they told me: "The California Art Club insures the Gold Medal. Not Box & Ship. Please contact Eire and take it up with them." This reply is unacceptable. Not only does it deflect accountability for their poor packing practices, but it also demonstrates a complete disregard for the artists whose work they are entrusted to protect. Whether or not the California Art Club maintains insurance on artworks exhibited, the fact remains that Box & Ship themselves caused the damage through careless handling. As an artist, this experience has been infuriating. I will never trust Eric and Box & Ship again, nor use their poor shipping services. Their negligence not only damaged my frame, but their dismissive attitude shows they do not value their customers or the responsibility of safeguarding important artworks. I strongly urge the California Art Club to reconsider its relationship with Box & Ship. By continuing to use this company, they risk not only their reputation, but damaging more artists' works and undermining their commitment to protecting the contributions of their artist members, which make all their exhibitions possible. For fellow artists: think twice before entrusting your artwork to Box & Ship in Pasadena, California. Based on my bad experience, they are very slow to ship artwork, apparently have too much work for them to handle in a respectable time frame, careless in their packing and refuse to take responsibility when their negligence causes damage.

We have used box and ship for years with positive results. However, last Saturday I arrived at 9 AM…read moreexactly and until 9:20 and they still had not opened. This is the second time this has happened. their website indicates the they open at 9:00. Disappointing that this business cannot keep an opening schedule.

Always hassle free, staff here are helpful and friendly…read more They walk you through process and are patient with everyone, at times it get busy but they are pretty fast so it's really an issue Try them out, I'm sure they are valuable I don't really pay for my services. Plenty of parking in the small plaza.

The folks who work here during the work week are absolutely lovely…read more The woman who works here on the weekend is next level rude.

I have used this post office twice now! Both times in the afternoon, not busy at all. Shortest wait…read moretime ever. The older man working the register is friendly, helpful and efficient. I will be using the post office from now on!

My grandpa used to work at this location and would come home on his lunch break since his home was…read morenearby. A lot has changed since then, and the place could use some upkeep. Since it is only a few blocks from my house I walk here when I need stamps. Usually, there is only one or two people working the front so the wait can be long. However, they are always friendly and helpful. I wish they had a stamp machine because it would make things easier. There's a small parking lot in the back and metered parking on the street. You can enter from either direction. The P.O. Boxes are in the side lobby and mailing supplies are in the front lobby. This branch is closed on Saturday.

This is my go-to UPS store in the pasadena area. They are usually very busy, but the team here is…read moresuper nice and very helpful. I've mailed hundreds of packages through this UPS Store and never had one get lost. They have self-scan stations available if you don't want to wait in line and have labels on your packages already. This saves me lots of time. The only issue at this location is the parking can be as busy as a costco, and the lot is somewhat small especially with a Trader Joes now sharing their lot. Not the store's fault though.

We generally go to this store because it's close. Lately we…read morehave had to notarize quite a few documents for retirement reasons (pension packages). We booked an appointment online through UPS for the notary. The appointment was for 2 pm. We arrived at 2 pm to be informed that we would have to come back around 3 pm because the notary was at lunch and they are short staffed at the moment. I said, "But we made an appointment for 2 pm." "The notary is at lunch, come back." Not an apology for wasting our time and scheduling. In fact, why have a scheduling system at if you aren't going to use it or adhere to it? Would have been nice to know something before we got in the car and drove all the way to this location. If you can use automation to send out reminders, you can use that same automation to contact your customers of changes in scheduling. Otherwise, what's the point?

Great service especially when they pick up your boxes at home. They will even give you…read morecomplimentary box to replace the box you used!

Very poor customer care. First off, they replaced two small…read moreboxes for the two large boxes that I sent out then when I requested for a replacement over the phone, I was given the vibe that they wouldn't go the extra mile to make their customers happy. Second off , whenever I speak with anybody on the phone from LBC , negative vibes is always what I get. Despite the fact that I've been doing business with them consistently over many years. Finally, No more LBC for me

This is the go-to spot for shipping & supplies!…read more There really aren't as many options to drop off packages nearby and I'd rather not head to the post office/Fed Ex. I'm in and out of here in about 2 minutes every time.

Very good employees are professional highly recommended all my friend going to this placeread more

This center is fantastic. It was my first visit, and the reviews don't do this location justice. I…read moredropped off 21 XL boxes this morning in the pouring rain. The ladies at the front were so helpful, quick, and even the last minute packing tape I purchased was cheaper than I expected. I came in this morning uncertain of how fast I'd be able get in, out, and back to Home Depot to drop off a vehicle rental but It took more time unloading the van than it did checking out. I had five star service at this FedEx Ship Center. I highly recommend it.

Fed Ex is the absolute worst shipping company in the country…read more I live in an apartment building and it is impossible to get them to deliver to my door. They have left heavy packages in the lobby even though I ask them to delver to my apartment door. (I am disabled and cannot carry heavy packages to my door) On occasion, they have left my packages outside the building and they have been stolen. They don't allow you to add additional delivery instructions on your account. You cannot speak to a human online. The only way to actually contact them is via a long and frustrating phone call but they don't act on your complaint. I have canceled my accounts with Chewy and other companies that use FedEx and I am about to cancel my business with another company that exclusively uses FedEx. I have NOT had these issues with UPS, USPS, Amazon, DHL or any other shipping companies. It is only Fed Ex that seems to have such bad service and horrid customer service

I brought one piece chase as part of my sofa bed that was damaged over the years. They assessed it…read moreand said that they'll try their best to repair it in 2 weeks. As promised, they were able to restore it. It's not as fluffy & soft material they used but I'm still happy & satisfied customer. Billy is very kind on explaining what's need to be done & the expectation of how long it will take. Workers are helpful as well. I highly recommend this place if you have furniture that needs to be upholstered.

Awesome experience. I recommend them highly. Easy to work with. I love my mid century desk. They…read moredid a great for me and got it done quickly.