Pretty terrible experience. I tried to set up an order I was…read morehoping to pick up 5 days later. This was already considered a rush order that came with additional fees. After spending almost an hour setting up an order on their website (with an AI assistant constantly trying to push stuff on you), there was no confirmation email. I called the next day to see if the order got through. A sleepy gentlemen answered the phone and mumbled apathetically that he'd check and get back to me. He never did. I left a message the next day, asking for a call back to find out if my order had come through. I got a text on my phone the next day, reading: "Thank you for reaching out to The Best Screen Printing company. Please send us your design, when you need it by, size breakdown and quantity for your order at sales@tbsp.la to get a free quick quote.". So we were back to square one, with 3 days just out the window. I emailed them and explained that I had submitted an order through their website days earlier. They emailed back and said they wouldn't honor that order. They told me if I wanted to pick up any t-shirt by Monday, they'd use a lower-quality (!) t-shirt and charge an additional $20 above the additional rush order fees they had already added. I never write reviews, but here I felt compelled to.

The most horrible screen printing company I have ever done business with in my entire life. Instead…read moreof addressing the issues and how they damage hundreds of dollars worth of my hoodies with their careless employees, they ask yelp to remove my review. So here it goes again, even better this time. I have been dealing with this company for over 4 years. They were pompous and arrogant the entire time I worked with them. They have no regard for their customers and they're only looking to make money. They have blatantly printed my stuff wrong multiple times, but I have worked with them and been patient with their printer for the sake of my business. I had an order of hoodies printed for some big celebrity clients, and they were the same hoodies I've been printing with them since 2020. I had other hoodies in the order, but this one in particular was the one that got damaged. In this industry men don't respect women at all, and they expect us to just do whatever they say and take whatever they give. The damage hoodies, I'm referring to were printed as a set of five. The print was blatantly wrong and crooked, completely not centered, and he was so rude about it. The ONLY printer in their company that knows how to print is so careless with everyone's order that you literally have to just hope and pray your order is done right. The owners of this company do not care about anything but money and they especially don't care about the employees. That's not an excuse to treat people poorly and take peoples hard earned money. The customer service is horrible, the attention of detail is horrible, these people are just money hungry, arrogant business owners. The people that run this company have no idea how to print anything and all they look for is mass orders of basic printing, so that they can get their money out of people and go onto the next client. They have no structure in their business and they are extremely rude to women. If you are a woman and you go in there, they expect you to be brainless, even when they're wrong about how to run their own machines. This experience with them over the past couple years has been a nightmare ever since they fired the actual people who actually cared about their customers and took the time to make sure the work was done correctly. In the middle of the pandemic, they fired so many hard workers and it was really sad. I am permanently disabled, and the discrimination that I have dealt with in this office has been nothing less than stressful while trying to recover from surgery and run my business. They don't even have an office anymore that clients can come in. I spoke to the sales person and he said that he was at home and that he couldn't tell me who the boss was-- which is a lie. When you go to drop off your orders the shop is dirty, there's paint everywhere, there's no organization. The work environment has not been good for a long time, but due to business needs, I made sacrifices and did whatever I could. I've referred this company to so many people and I regret doing so because they are horrible people.

Contacted EM Print Studio with just days before my deadline and in 30 minutes Eli had my shirts…read moreordered and timeline locked in so my project would be finished in time. They followed up with emails and confirmed my order and then hand delivered my shirts in person and on time. The print came out flawless and vibrant and no detail was overlooked. The result was exactly as I had hoped for. EM Print Studio is a stand out when it comes to personal service and pride in their finished work. As a graphic designer, I will definitely work with them again.

Eli did an excellent job with our screen printing order. I own a local martial arts school and we…read moreneeded 100 t-shirts for our students. It was our first time making merchandise in a while, and quality was a priority for us. Originally we tried ordering some samples from somewhere else, an online print-on-demand site. We had heard good things about the convenience of print-on-demand, but when the samples arrived we were really disappointed. The colors were off and muted, smaller text and lines came out blurry, and some of the graphics came out misshapen. We decided to try working with a local print shop instead. I called a few of the bigger print shops in downtown LA that I had heard of, but on the phone I got the impression that they prioritized significantly bigger orders. I felt that my small business needs would not be given as much attention. I turned to Yelp to find an even more local business in the Pasadena area. After reading great reviews for EM Print Studio, I gave them a call. Eli picked up right away and took the time to answer all of my questions on the phone. I was able to send him an image of my design right away. Once we agreed to some of the parameters for the project, he scheduled me in on short notice for an in-person consultation. During the consult, Eli brought examples of the options for printing on t-shirts and explained everything to me. As someone who is new to making t-shirts, I found it extremely helpful to be able to see it in-person and also feel the texture of the garments. Eli was generous with his time and it was clear he knew his stuff. I felt confident that my order would be in good hands. He sent over a quote that same day and turned around my order in record time. After we had wasted all that time with the print-on-demand company, we were behind on our timeline to get the shirts to our students but thanks to Eli we got it done. The quality of the shirts is amazing. Truly a night-and-day difference from the print-on-demand samples. The colors are bright and every detail looks crisp and clean. Exactly what we were hoping for. We are very satisfied and will definitely be ordering more merchandise for our students from Eli. Highly recommend!

Joseph and Tony are very nice I appreciate their help and service making my t-shirts…read more Spent a lot of money there with them but only one thing was the issue. I had payed to get my screen burned and Joseph told me they would hold it for me in their warehouse for 2 months. If I don't buy a bulk order within 2 months of printing my logo on it, he would contact me if I want to buy the screen to take home or they would take it and reuse it. As busy as I am as a customer, I trusted to receive any form of contact within that 2 months period time. I went to pick it up, turns out they used it without contacting me first and said I would have to repurchase it again. I thought he would let me know since that was his word? No type of credit, refund anything on that screen. Nice guys, maybe just purchase extra screens or hire another guy to be on top of that stuff because It isn't a good feeling as a customer.

Incredible work and vibes. The playlist was incredible and Nina was the best tattoo artist I've…read moreencountered. Staff were so supportive and kind. Definitely recommend!

I had a rush job and Zach was awesome. Great price, communicative and responsive every step of the…read moreway, and most importantly, the printed T-shirts looked professional and great. Do not hesitate to work with Aeterna Printing!

Last-minute shirt customization--Zack nailed it. Great communication, done earlier than promised,…read moreand the final product looked awesome. What really stood out? No drama. No whining about how "hard" the job is (you know the type). Just straight-up professionalism. Zack gets it done, no fuss, no ego--just quality work. If you're tired of excuses and just want great results, he's your guy.

This place is amazing. They're kind of caring and always do a really good job and their prices are…read moregreat! I totally recommend them.

I was looking for a place where I can get my shirts done for my AIF design. It took sometime until…read moreI saw total graphics. I was in luck and blessed to find a place like this where I can get it done ! Thank you so much for your help on using your fascinating skills on getting my shirts done for me to sell to my friends, family and everyone to help out to spread autism awareness ! And a special thanks for my cap and long sleeve green shirt. Highly recommend this place !

Maggie was so patient with me!! I didn't realize I needed to make an appt (and I see why because it…read moredid take a minute to get my thoughts on fabric), but she still took her time and really listened to me! I'm so excited to see how beautiful it's going to be

I'm so glad I found Espadas! They did a great job monogramming my towels. They have very reasonable…read moreprices, quick turnaround time and excellent customer service.

We ordered 82 hoodies and every single one of them came out perfect! Chris and the team at Deluxe…read moreare great to work with. Very organized, responsive, and great pricing. They do youth and adult sizing. Will definitely be ordering from them again!

Wow! That is one of the many amazing words I could say about Elsie and the whole team. I was…read morereferred to them by someone I greatly trust and Deluxe surpassed my expectations! The quality is amazing. I can't believe how good each shirt felt and looked. My customers RAVED about the quality. I already told Elsie I hope to work with her again and I will do everything I can to grow my business so i can continue to use such an amazing company.

Great crew over here. Thomas was super attentive + detail oriented and the whole process was very…read moresmooth. Never had customer service like that before; it was refreshing working with a team that was intent on getting it right the first time. Highly recommend!

Great guys, talked to them on Monday, picked up my shirts on Wed!…read more Tom double and triple checked my order, verified print sizes and proofs before printing as well. Very reasonable prices even with small orders, even the in an extra shirt! Def recommend and for any printing will be coming back!!