This place is a disaster. Employees seem constantly frazzled and confused. I receive notifications…read morethat a package has arrived, but when I get to the store I'm told they have no record of it. Amazon notifies me they've brought packages to the UPS Store, but employees will claim otherwise. I pay extra for locker service, but my packages are rarely put into my locker. When I ask why, I'm usually told that "there's a problem with the lockers today." These daily locker problems have been going on for months. I've had several packages go missing, either misplaced by employees or put into the wrong lockers and stolen by other customers. When I've been able to prove they've lost a package, they delay replacing it by carrying on "investigations" that go nowhere. They then promise to write a check to replace the package, but claim only the manager can do so. The manager is conveniently never there when I arrive. I am constantly frustrated by this UPS Store. They don't seem to have the desire or the ability to improve.

Before moving I had to ship many boxes to my husband. Things that I needed to get here the day…read morethat we we got here. It was absolutely amazing. They did exactly what they promised to do!!

I absolutely love "Goin' Postal." They make sending things so easy, seamless and efficient and they…read moredo it in an old country store atmosphere that lends the long and deep history of sending things that gives one the security that they really care about you, the package and the recipients. A great, reliable place to send things anytime of the year for the best price.

Was charged close to $9 to drop off a prepaid UPS package & a small box that shouldn't of been more…read morethan a couple bucks. I was going to just make a separate trip to the post office for the small box... Until I saw the "Lowest Shipping Rates" sign. I was mistaken BIG time.

How to pack several boxes from Chicago to Two Harbors had to have them arrive here on the day that…read moreI did and they worked with me and did everything but promise me they would be here and they were here and that's pretty amazing!! Great job UPS Store N.Lincoln Chicago, IL

Quick and simple easy for people to find and returns were simple thank you for all your helpread more

Love Paper Hog! They always have my prints done on time, on budget and looking great…read more Thanks Paper Hog Team.

I asked for prints of my art work... she told me to come back in 6hrs... so I come back and she…read moredestroyed the prints I waited all day for... she OVER saturated my art so hard that it did not even look like my art. (The red undertones were cranked so hard the girl in my art looked battered) It looked like a weather radar. She then made excuses about how she just got back from vacation and she did not have time to work on my order! HELLO! I'm a paying customer and this is my FIRST time here! Thanks for the great experience, NOT! Also she had my "terrible" prints stacked with no protection... which sucks because thats how they get scratched. She took 6hrs and wasted my day to crank the saturation up in a 2 min process that even a 4 year old child could do.... Wow....