This place is a disaster. Employees seem constantly frazzled and confused. I receive notifications…read morethat a package has arrived, but when I get to the store I'm told they have no record of it. Amazon notifies me they've brought packages to the UPS Store, but employees will claim otherwise. I pay extra for locker service, but my packages are rarely put into my locker. When I ask why, I'm usually told that "there's a problem with the lockers today." These daily locker problems have been going on for months. I've had several packages go missing, either misplaced by employees or put into the wrong lockers and stolen by other customers. When I've been able to prove they've lost a package, they delay replacing it by carrying on "investigations" that go nowhere. They then promise to write a check to replace the package, but claim only the manager can do so. The manager is conveniently never there when I arrive. I am constantly frustrated by this UPS Store. They don't seem to have the desire or the ability to improve.

Before moving I had to ship many boxes to my husband. Things that I needed to get here the day…read morethat we we got here. It was absolutely amazing. They did exactly what they promised to do!!

Says mail has been delivered when it hasn't arrived in my mailbox.Expecting dated and important…read morematerial so check box often only to find it empty.

I have been trying to reach someone at the Duluth, MN post office all morning and nobody answers…read morethe phone. With no option to leave a message. What kind of service is that. Now I will have to drive down to that office Monday morning and hopefully get some answers to my problem.

I absolutely love "Goin' Postal." They make sending things so easy, seamless and efficient and they…read moredo it in an old country store atmosphere that lends the long and deep history of sending things that gives one the security that they really care about you, the package and the recipients. A great, reliable place to send things anytime of the year for the best price.

Was charged close to $9 to drop off a prepaid UPS package & a small box that shouldn't of been more…read morethan a couple bucks. I was going to just make a separate trip to the post office for the small box... Until I saw the "Lowest Shipping Rates" sign. I was mistaken BIG time.

I like the people and the services they provide. I have had a mailbox for three years with them and…read moredo most of my shipping through them as well.

Very friendly, easy, helpful. I was sending a return and the company was provided a FedEx label and…read morethis company is close so I went there. They also processed my regular mail and even sell stamps...easy! They are also a UPS center so this also very handy. I plan to use them most of the time.