This FedEx office is the one that I visit more frequently. I use the self service kiosks to print…read moredocuments, order prints to pick up in store, mail, and pick up packages. Most of the staff in this location, especially Jelanni, have been very helpful, professional, and friendly. Parking in the plaza can get busy but there's almost always a few spots open.

I walked in today at approximately 12:40 to pick up a package that Is being held. I received an…read moreemail stating I can pick up my package. Email States- bring a valid picture ID and tracking number. So I did as told, gave the tracking and my Florida ID to an Employe by the name of Elizabeth. She came back and told me the address on my ID did not match the address of where the package was going to, so she CAN NOT RELEASE Y PACKAGE as per COMPANY POLICY. She commit release the package. As if I can't buy anything online and ship to an address other than mine. Name and picture matched my identification card. I didn't see what was the big deal. So she went on to tell show me chart or something they keep behind the register. As I was trying to read the information on the chart she placed in front of me, she quickly snatched out of my hand. Yes I was highly offended. So when I raised re you have to my voice and said " mam you didn't have to snatch that informationNDS from my hands like that" she told me "I'm gonna need you to step outside." I just want to resolve retrieving my package that I paid for. Harry Aponte, the same name on the package and ID. Then she had the audacity to threaten me with the security. Great job Elizabeth, like I told you in the store, if your going through things in your personal life, leave that crap at hope. Don't bring your negative energy to a place of business, especially when you have to attend customers. YOU DO NOT SNACTH STUFF OUT OF GROWN PEOPLES HANDS! Please FedEx , address this issue immediately with your staff and enforce proper customer service, because treatment I received is unacceptable. Instead of trying to help me resolve my issue , she easily asked me to leave and resolve it else where. In other words F me, right????

They are under new management. The new employee that helped me provided the incorrect mailing…read moreservice despite my clear instructions. This caused the recipient to have to pick up item at post office. I have been going to Postal Annex for years and I never had a problem with old management. I will not use them again and will go to a USPS location .

This PostalAnnex location advertises Livescan Fingerprinting but does not actually provide the…read moreservice at the store. Called multiple times to make an appointment but their phone went unanswered and their voicemail is full. Went there today 11/10/2025 and the store was closed (back at 11:30). Waited around until 11:30 only to be told they don't offer the service anymore, despite their prominent window sign and website advertisement. No apologies - just "too bad". Website link: https://www.postalannex.com/live-scan-fingerprinting/miami/4022 (305) 630-9608 8835 SW 107th Avenue Miami, FL 33176-1411

James was extremely patient and helpful with my copying project!…read more Very smooth process!

Everyone who works at this FedEx location is friendly and helpful. Ana in particular is kind and…read morecheerful and she provides quick and friendly service especially in helping me use the business account of a remote telehealth center to send them health insurance checks as payment for their services. Thanks, Ana!

Angelica is a wonderful person and it is a pleasure to see her over the years as she has helped me…read morewith various projects. She is very knowledgeable about filling out applications for fingerprinting, notary services and complicated shipping such as international or during inclement weather. She is an asset to our community and runs an honest and helpful business !

Let me start by saying I have a mailbox here. Have packages arriving weekly that i have to pick up…read moreright away or they start charging me per inch (i already pay a mailbox fee), yes you read that right INCH. Every other mailbox i have or have had gives a 30 day grace period. Additionally, they have a GIANT banner stating "We'll match any competitors price guaranteed". So I asked about purchasing a box, they said it was $5 (excessive) and I showed a competitors price which was half of theirs and they said oh no we're not going to match that our quality is better. So I said ok what makes it better? She said it's double walled, so I showed her the description of the competitor and sure enough it was the same exact box. She then said ok well we're not going to match that. Search TM Packaging (or any other packaging company) if you're in Miami if you want better prices. This store has a 100%+ markup on competitors. Ridiculous. I will be removing my mailbox after the end of the month.

Maria and her husband are top notch business owners. They…read moretreat you like you're family. it was Wonderful to do business with them today. They are very fair in their prices and parking is easy as it is right behind the back door. Great hidden gem of a mom and pop, Pak and Ship store.

I hired Pakmail Miami to pick-up, pack and ship to me, fully insured, my auction purchases which…read moreconsisted of multiple breakable items. Despite my request for a receipt I never received one. Almost half the items arrived broken and I IMMEDIATELY contacted Maria and Ricardo the owners, and was assured by them that UPS would be in touch with me. They never claimed at the time I contacted them that I had not requested full coverage. I regularly purchase items at auction and always purchase full coverage for my cost of the items. Many, many weeks went by without a word from UPS or Pakmail Miami and I contacted Maria and Ricardo again to inform that no one from UPS had contacted me (entirely on my own initiative I had sent a complete photographic record of the damages) They emailed me claiming FOR THE VERY FIRST TIME that I had only been covered by insurance for the minimum amount of $100, claiming falsely that I had wanted to save money on insurance and also that too much time had passed and UPS would not consider any claim. ***I NEVER RECEIVED ANY COMPENSATION THAT I WAS ENTITLED TO AS A RESULT OF WHAT I CONSIDER BLANTANT NEGLIGENCE ON THE PART OF PAKMAIL MIAMI. ***IT IS ALSO MY OPINION, if that isn't clear, THAT THE OWNERS OF PAKMAIL MIAMI ARE UNTRUSTWORTHY! ***All supporting emails are available for review.

Still waiting for our shipment to be delivered. Shipped on the 13th of February from Miami to So…read moreKorea, with an estimated delivery of February 17th, our package is still in Ohio. No calls, no updates until we called on the 17th of why it's in Ohio. Several hours later they state it is in customs clearance. I have to call every day to get an update. And the update is they don't know what is going on, they read to me what is on the web site for updates. This is not an express company, it is a package holding company. I wonder if they are waiting to get enough packages to fill a plane to make a bigger profit. Obviously I will never use DHL again.

Son un desastre, entregaron mi paquete vaya a saber dónde cuando nunca autorice a que lo reciba…read moreotra persona y la dirección estába muy clara y precisa. La compra que hice me salió muy cara así que espero que puedan rastrear mi paquete y devolverme en mi dirección porque tengo una gran decepción con DHL

What a pleasant experience! Exceptional, quick and…read moreefficient service. My mother needed to fax (yes fax!) two documents and we couldn't have come to a better convenient place near our home. She was very thankful for the speedy service, the chapstick and we look forward to coming back! What a way to kickoff this holiday season! Thank you, PostNet!

This is my favorite printer. Isabel is amazing. Services, are excellent and also her customer…read moreservice. Printing, shirts, flyers, design, business cards, anything you want. I tried using someone else and I regretted it immediately. This Postnet is awesome

I had my TSA PreCheck appointment at OfficeMax and Alejandro was wonderful! He was so nice,…read morepatient, and helpful throughout the entire process. Highly recommend!

Have your self service copying machines repaired, PLEEEEASE !!!…read moreFour of them at your store and I could not print my saved documents in my USB flash drives. Just crossed the street, went to the UPS store and had all my documents printed in a second. Do we really need to take my money somewhere else ???... =/