This FedEx location (10000 NW 21st St, Miami, FL 33172) has the worst service... All the employees…read morethere are incompetent; they are never at their stations to help you, they're always inside!!! there's always a line, and everyone's attitude is terrible! ... Honestly, if you don't like working there or dealing with the public, you should look for another job... The worst location.

This is the biggest piece of shit company I have been…read moretrying to get my package for 2 days and keep getting the bullshit information. I lost a huge deal because I couldn't get my documents on time. I would avoid this company.

Great service, easy going staff but very efficient. Line was out the door but clears it up real…read morequick!! They are open until 7pm to drop off packages. Amazon drop offs are a breeze. Love coming here for my returns and shipping packages.

Fast and friendly service . There is plenty of parking . No waiting on long lines. There is a…read moresupermarket,a gas station,as well as many stores in the same plaza.

Jose took care of me right away. I prefer going to these smaller stores than having to wait for the…read moremess that is the post office. I was in and out in about 20 minutes. They even helped me prep the old box to sent out. They offer multiple other moving services, copies, office supplies, crating, and po boxes. It is located on the south side of the first bank building close to the chic fil a

Terrible experience at the Doral UPS Store…read more I sent a package to my daughter, and apparently the coordinator accidentally entered the wrong address, which resulted in the package being returned to the store. I understand that mistakes can happen, and I want to mention that the staff was extremely nice and helpful throughout the situation. Unfortunately, my experience with the manager, Sebastian, was completely different. His attitude was incredibly rude, unprofessional, and lacking in basic customer service. Instead of trying to help resolve the situation, his behavior made an already frustrating experience even worse. A manager represents the business, and customer service should start at the top. Based on my experience with Sebastian, I would strongly suggest considering another UPS Store. It's disappointing that one person's poor attitude and lack of professionalism can leave such a negative impression of the entire business

Terrible costumer service, the guy in the desk don't wanna work, literally he recommended me go to…read moreanother UPS store.

This FedEx office is the one that I visit more frequently. I use the self service kiosks to print…read moredocuments, order prints to pick up in store, mail, and pick up packages. Most of the staff in this location, especially Jelanni, have been very helpful, professional, and friendly. Parking in the plaza can get busy but there's almost always a few spots open.

I walked in today at approximately 12:40 to pick up a package that Is being held. I received an…read moreemail stating I can pick up my package. Email States- bring a valid picture ID and tracking number. So I did as told, gave the tracking and my Florida ID to an Employe by the name of Elizabeth. She came back and told me the address on my ID did not match the address of where the package was going to, so she CAN NOT RELEASE Y PACKAGE as per COMPANY POLICY. She commit release the package. As if I can't buy anything online and ship to an address other than mine. Name and picture matched my identification card. I didn't see what was the big deal. So she went on to tell show me chart or something they keep behind the register. As I was trying to read the information on the chart she placed in front of me, she quickly snatched out of my hand. Yes I was highly offended. So when I raised re you have to my voice and said " mam you didn't have to snatch that informationNDS from my hands like that" she told me "I'm gonna need you to step outside." I just want to resolve retrieving my package that I paid for. Harry Aponte, the same name on the package and ID. Then she had the audacity to threaten me with the security. Great job Elizabeth, like I told you in the store, if your going through things in your personal life, leave that crap at hope. Don't bring your negative energy to a place of business, especially when you have to attend customers. YOU DO NOT SNACTH STUFF OUT OF GROWN PEOPLES HANDS! Please FedEx , address this issue immediately with your staff and enforce proper customer service, because treatment I received is unacceptable. Instead of trying to help me resolve my issue , she easily asked me to leave and resolve it else where. In other words F me, right????

Fantastic service, the employees at Panavana made the process so smooth and easy. Very fair prices…read moreand just an overall great experience with a very helpful staff. I also got update photos of my package upon delivery. Will be using them EVERY TIME I send to Cuba. I can't recommend this place enough.

From the owner: Shipping company specialized in shipping and handling packages from Miami to Cuba.read more

1 Star Review I've…read morehad consistently bad experiences at The UPS Store at 8355 W Flagler St, Miami, FL 33144. Every time I drop off a package, they find a reason to charge me -- even when I'm simply returning an item in the same original box it came in. Their usual excuse is that it's "not the correct box," even though the package hasn't even been opened. This has happened three times now, which makes it feel like a pattern rather than a mistake. Other UPS locations accept the same returns without any issue or extra charge. This store seems more focused on adding unnecessary fees than helping customers. I won't be returning to this location again.

I do a lot of Amazon returns and it's so quick and easy here! Super friendly staff…read more Also they open at 8:30am on the dot! Very punctual and courteous!

Really convenient shipping location! It's open longer than anywhere I needed to ship (USPS, UPS,…read moreFedEx) and was quick. I've only used for prepaid shipping so everything was smooth and shipped the same day!

This is probably a fine business in its own right, but I'm giving this place 5 stars because (A)…read moreThey were there when I needed help getting out of a bind and (B) They basically opened up their store more than 2 hours after they normally close, just to take care of me. I found out at about 8:15 p.m. on a Tuesday that I needed to pack and ship a package. I was leaving on business very early the next morning and would be gone for several days, so I needed to get this shipped that evening. Even the post offices that stay open late close by 6 so that was out, FedEx/Kinkos was out because I don't have an extra testicle, which is what it would've cost to ship this heavy box using FedEx, so my only hope was to find a store that ships packages via UPS or USPS. I remember seeing this place along US1 in the plaza where TGI Fridays and Pier 1 Imports are located. I boxed everything up and headed out, hoping they were open (I couldn't remember the name of the place and couldn't find them in the few Google searches I did, so I couldn't call ahead). I arrived just after 9, the "OPEN" sign was still lit, and the door was unlocked. I walked in, thinking that maybe they were supposed to close at 9. I saw 2 people (the owners I think) in the back, and a chain gate was pulled 1/2 way across the hallway between the front of the business and the area where the sales counter is located. I asked if they were still open and pointed toward the "OPEN" sign that was still lit up. The man looked up and said "We close at 7 on weekdays". I asked if he could help me out, and I nicely explained again that I stopped because his open sign was still on. He smiled and said "You can come in". The woman who was working there was friendly and took care of me quickly, and because of their kindness I could relax knowing that these things were shipped before I left the next morning. That's customer service at its best! As far as the store, they sell boxes, tape and packaging products, they can ship via UPS, USPS and FedEx and they also sell stamps. I also believe you can drop items off to them and they will package them up for you and ship them. The next time I need shipping supplies or need to ship items, I'll be coming here for sure; They've earned my business. Come to think of it, I think I'll also send them one of the "You've been Yelped" cards as well!

el peor servicio que puede existir, a la hora se solventar salen con excusas y no dan una solucion…read moreal cliente simplemente se lavan las manos, no los recomiendo en lo absoluto, ese lema que tienen de entrega segura deben de quitarlo, no volvería a enviar nada por acá

Envíe una caja por Servientrega de NY a Pitalito, Colombia. Se tardó 12 días exactos sin contar…read morelos días feriados de navidad. En solucioneservientrega.com podía rastrear donde estaba el paquete. Todo llegó bien y no le quitaron nada. Como no había nada de mucho valor no me cobraron aduana. Si no hay oficina en tu estado ellos te dicen como enviarlos.