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The UPS Store

4.7 (14 reviews)
Closed • 8:30 am - 7:00 pm
Updated a few days ago

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5 months ago

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Local

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2 years ago

Always good service and professional support. Many things to choose from if you want to purchase things.

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4 years ago

Came in for a notary. Easy peasy lemon squeezy. Just six bucks for one page. Great customer service they were kind and friendly.

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Thank you for the review! We look forwarding to seeing you again soon!

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16 years ago

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9 years ago

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11 years ago

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Thank you for the review !

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12 years ago

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7 years ago

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8 years ago

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12 years ago

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Thank you for the review!

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10 years ago

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11 years ago

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Thanks!

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12 years ago

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The UPS Store

The UPS Store

3.8
(25 reviews)

My disclaimer is that I have been to this location in the past…read more I always had excellent and professional service given to me. I read a few recent comments on the service not being good. I couldn't believe it! I had to send a box out so it was a good time to see for myself. I was greeted by Christopher who was simply the best. He alone is a great reason to come to this location. He not only took care of me he also patiently answered my questions on delivery and pick up times. Before me the was another customer which he gave great customer care to also. This, to me, showed a consistent professional. I asked if I could take his picture so ALL could see who he is and be ready for great service.

I honestly don't know why this place doesn't have 5 stars. I have been here twice and both times I…read morewas in and out in less than 1 minute. I've also seen other customers walk in and out quickly. Both times I was returning something, once to the phone company, once to Amazon. Both times I had the return information already ready before going in. Which I highly recommend doing. Both times I was greeted immediately with a smile and at the end the associate asked me if they could help me with anything else. I usually dread last minute, unexpected errands, but this is one that I don't mind. I think that people have ONE unpleasant experience and feel the need to leave 1 star, but that is completely unnecessary. This UPS store, has been wonderful, and I appreciate their kindness and professionalism.

Post N Parcel

Post N Parcel

3.4
(11 reviews)

These people are not prejudice. For you people who thinks so, why don't you reevaluate your actions…read moreduring your visit and see if you were in their shoes how would have treated you. I was a customer of theirs for 10 years. And they were always kind and helpful. And access to my mail was so convenient. I totally miss my mailbox. And as for shipping. They are not FedEx, ups or uses. They provide shipping for these people and box service for a fee. They are in the business to make money in return for their services and convenience of not standing in long post office lines. Now that is the place with the rude a** government workers.

This is a conveniently located "UPS drop off store" in Highland Village so you avoid the traffic of…read morethe Galleria proper and only need to deal with the Westheimer traffic on this side of the railroad tracks. The item I was returning via UPS pre printed label had explicit instructions not to drop off at a "box" and instead to use a drop off store as if that was some kind of substantive difference that anyone would know about, like the difference between a Nicaraguan and a Dominican origin cigar (one had airtime in a Seinfeld episode, the other did not.) The UPS locator URL schwiftposted this address conveniently just down the block from the Central Market one way and the Whataburger the other way down Westheimer. So I was slightly expecting an immersive package sending experience and not just sliding something into a box, also known as a glory hole for box sized packages in certain parts of town that "a friend" frequents. Instead I parked in the tiny parking lot, most spots blocked off for the gittin your nails did studio next door in the strip mall, and walked into a space devoid of customer experience. I approached the one woman working the entire store by herself and asked if this is where UPS packages go because this was either that, or the jerk store. She just points at the back to a box, which is what UPS told this beautiful bitch NOT to do in written instructions. I ask if I get a receipt or anything as proof I put this package where I was supposed to according to her instructions in this "authorized" store based on UPS website, in case some kind of scofflaw or other criminal were to stuff the package down their underoos and abscond with it into the night. She just shook her head no. Not excellent customer service. But the package eventually got to where it needed to go so I guess this thing works alright. Location conveniently located near the Whataburger on the right side of the street (Lamar side) for your post-package drop off victory celebration that you are full scale adulting and doing things on your own without the aid of an executive assistant or personal secretary that used to do everything for you.

The UPS Store - shipping_centers - Updated June 2026

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