Over the course of the past few years, the service here has greatly improved. Mostly, I've used…read morethis location merely to drop off return parcels with preprinted labels. Just a few weeks ago, I experienced friendly and efficient service from a younger female employee.

I've been here several times because it's the closest location for UPS and I'll tell you this much…read more You guys have some of the worst employees ever in the business and several of the women who work here have a smart ass mouth. You guys are extremely rude every time I'm in here And when someone's talking to you, it's not good customer service to cut off the customer in the middle of a sentence and it's a fucking joke that you can't even tape up your own box I mean, what am I a damn child I think from now on I will drive farther just to go to a better location. I don't recommend this location to anybody if you want good Customer Service not to mention you guys Have your fake ass smile while you're trying to talk to somebody don't tell me to have a good day while you're being fucking rude.

Super fast friendly customer service when I went to return an item. That's always this case at this…read moreUPS store

One star is to many for the service I just received. The guy who just helped me looked like he just…read morerolled out of bed with his tangled curly hair. I mentioned that I have not been in there to return anything...thing I would get help...but he treated me like I was a complete idiot instead of helping. He was completely rude!

This location is newly renovated and looks great! The new design makes the store look alot more…read morespacious. There's plenty of space to line up inside for Amazon returns. Previously the line could be out the door. I came for Amazon returns and didn't use any other UPS services. The staff was kind and worked quickly & efficiently.

I've had nothing but good experiences with this UPS Store location. I've used this location for a…read morefew years now and the staff has always been patient and professional with me. When the Amazon Return kiosk was installed, they politely guided me to it for future returns, and I really appreciated that as it's quite a time-saver and more convenient than other Amazon return options.

There's always a line of people at any UPS location. But it doesn't last long. The employees are…read morefast and Helpful. It's way better than a visit to the post office.

Folks real deal lied about me returning the items. I literally put everything in there I swear to…read moreGod. Folks took that money out my account and it pissed me off. Folks got everything and once I got the product and did research on how to use it, I didn't know wha to do. Y'all out here stealing folks money Kuh

Went in to ship a package. I told Emily I wanted to ship the most inexpensive way possible. She…read moretook her time to find the most economical route. I appreciate the extra time she took to make sure my transaction was what I wanted. Way to go UPS! Way to go Emily!!!

Everything seemed great when I brought my items in to be shipped. I was greeted politely, in a…read morefriendly and efficient manner. Boxing and shipping were arranged. I was provided with a receipt that had the tracking number. My shipment was to be delivered in three business days. I insured the shipment for $300 to cover some expensive items. I was traveling and two days later I tried to check on the progress of my package. The tracking number was not accepted. This made me concerned. I called the UPS store and I was on hold with a recording that stated over and over that someone would be with me momentarily. I let my phone go while I was taking care of other things. A half hour later the recording was still going. Nevertheless, the packages arrived on time, well wrapped, protected and in pristine condition. I would have given five stars but they made me worry. I still don't know what my recourse would have been had my package not gotten delivered.

Close to home. Always greeted and friendly. Always takes care of my needs. Thank you!read more

On July 29 I went by this location at 8am and it was closed. Sign says open at 8. I went back about…read more3 and a sign on door said sorry we missed you. Went back the next day at 8:10 am and closed. Ridiculous !

Probably one of the worst experiences in customer services i have experienced in a while. Walked in…read morean was 3rd in line. After about 10 mins, the lady in the front of the line left. I noticed 3 people behind the counter. John was busily taping boxes, while the other two were doing some kind of paper work. No one bothered acknowledging the line that was now 5 deep. The self service kiosk was not working. Finally after about 15 mins, John, one of the employees barked out, 'WHO IS NEXT. He never apologized for the wait. About 5 mins later, the lady then repeated the order and said, 'NEXT'. Again, she never apologized for the wait. I asked if they were short handed and why the wait. I never got a response. They should really take a lesson from UPS on how to treat customers. Stay away from this place if possible. They care very little about their customers.

I just had THE BEST experience with Jackie. I was doing self service and the copies were fuzzy and…read morecutting off verbiage. Jackie took a lot of her time to assist. We had to white out something's and write some things. She made black and white and then color copies to try to determine which worked best. I am genuinely pleased with the extra mile Jackie went. Very good experience. Now off to the house I go while listening to Migos!!

One of my favorite FedEx Offices stores to go to in the Memphis area! The employees here are super…read morenice and go a good job. Always a great process when I need a simple job done. Anyone who lives in the Collierville/Germantown area this is your best FedEx store!

I love this location! The ladies working here are so friendly and helpful. They helped me figure…read moreout the least expensive rate to send my package, and even helped me set up a business account! They are amazing! A+

I've stopped by here a few times over the past several years in order to buy office supplies and/or…read moreturn-in spent ink cartridges. Ordinary, I've received polite and efficient service from the employees here. What I especially like about brick-and-mortar businesses like this one, is that I am able to physically examine the products that I'm interested in purchasing. Photos on a website are no substitute for that.

I use Office Depot Collierville, TN for my business needs. I use their copy/print services mostly…read more I order business cards, and have documents printed. Not that I couldn't print most of them either at my office or my home office, I use Office Depot to obtain a professional result. I ordered on line a 8.5x5.5 BOOKLET, cardstock for the front and back cover, and just print on the inside, no graphics, and stapled. I got an almost immediate response that my document was ready. I left work and went to pick up the documents. What I received was 4 sheets of paper, 8.5x11. When I talked with the associate at the copy center trying to explain to her why what she gave me was not what I ordered, she was really no help. I had to explain to her why what she gave me was not what I ordered. There was no cardstock, no folding of the document to be stapled...NO BOOKLET. The only saving grace in this was that I only ordered one. She said they could fix it but the person with that skill wouldn't be in until the next day. I needed that to put in a sample package. I went home and created the document myself. This is the second negative review I've given Office Depot. I'm creating an account at Staples. I don't expect perfection, just give me what I ask and pay for.