Whoever put this museum together did a fantastic job. The service was top notch and the security…read moreteam were efficient. Very much appreciated. This museum has great value and worth every cent to keep it up and running. Our time there walking around was informative and, of course, heart breaking. Seeing the site of the MLK, Jr assassination just made me cry. I could not stop. My heart was breaking from the walk through to his assassination. But worth every step. Thank you to everyone who make this museum possible.

Of course this is a must visit in Memphis. So much history. You definitely need about 1.5 to 2…read morehours to full take it in. You can see some stuff from the outside but do not skip actually going in and visiting. Decent prices in the gift shop and friendly staff all throughout.

FedEx, Oakhurst: 2026 Feb (5 of 5)…read more We know how difficult it is to drive in the rain so I want to give Amkah (sic) a shout-out for his attitude. Amkah was top-notch. He was polite, professional and friendly. The grey skies and rain did not dampen his spirits, and in fact lifted ours. We really appreciate him for working in the rain, and are very grateful for his hard work. Drive safe, Amkah. ** Amkah gave me permission to post his photo on social media

Our local FedEx office is fabulous (we do a lot of shipping and printing visits at our local FedEx…read moreoffice). But the FedEx deliveries are a 100% different story (they're terrible). A lot of the businesses and subscription we use are delivered by FedEx, and the delivery is almost never done correctly. We have had packages left outside (we live in an apartment, with a lobby!), left at another apartment building entirely, and have had packages jammed through the railings of our apartment stairwell. The most infuriating thing they've been doing recently is bringing the package all the way to the top of the building (we live on the third floor), but then leaving it outside the door to the hallway and not walking the ten extra steps to deliver it to our door. I could go and on about the ways they have messed up deliveries and done anything and everything to not just set it in front or our door. The worst thing they did was deliver my new PASSPORT to some random person's house down the street (when my address clearly has an apartment number on it and a totally different street number than the house they left it at). LUCKILY, my phone number was on the label and my kind neighbor called me to tell me he had my package! So as I said, my local FedEx office - fabulous. FedEx overall as a delivery service? Not so much!

No matter what anyone says I sure wouldn't want the responsibility their employees undertake…read moretransporting the Covid Vaccine! With the horrible weather we have had they work under very difficult conditions. Better known as FEDEX this company is huge. There's one of their stores every couple of blocks in my neighborhood. The company is known for its overnight shipping service and pioneering a system that can track packages and provide real-time updates on package location. I find this service exceptionally convenient. I'm happy with the service I have received at their brick and mortar stores. They're very conveniently located in most neighborhoods. There are a few locations in my neighborhood open 24 hours. They provide other services at the stores. I've used the copy service and fax. These things come with a price so I try to avoid anything but shipping. Typically the shipping is paid for by the sender when I return merchandise. I've always found the employees in my neighborhood locations to be knowledgeable, friendly and they help me with the printer. Things have deteriorated during the past year. I had a prescription missing during the pandemic. I've learned to be prepared for anything and expect nothing. I recently had a time sensitive package I needed delivered handled timely and with care. I can't say I have had many complaints over my long history as a customer of Federal Express. There's definitely room for improvement.

Don't ship ship ANYTHING using FedEx EVER!!!!!!…read more This company is a DISGRACE to the service industry and is totally spineless!!! My wife cooked a special meal for our daughter and requested NEXT DAY delivery on two separate occasions and both deliveries FAILED!!! Here are the details: Attempt #1 - Dropped off the package on Friday 3/20/26 and paid for Saturday delivery. Package was not delivered until the following WEDNESDAY!!! My wife lost the receipt so we were unable to make a claim. Attempt #2 - Cooked another meal and tried again. This time dropping off early Thursday and paid for next day delivery for Friday. We paid $135 for the delivery and this time saved our receipt. When the package was not delivered Saturday we went to the store and complained. We asked for a refund. The store has NO POWER to offer refunds!!!! They make you call the 800 number!!! Well, it was the weekend and no one was available. We called on Monday and were told it has not yet been delivered and we have to call AFTER the delivery is made. I called The next day (after it was delivered) and was told you have to file a claim ONLINE - they won't do it over the phone!!!! I went online to file a claim, guess what? You have to have an account to file a claim!!! So I created an account and even gave them my credit card number to be able to open an account! Tried to file a claim and kept getting error messages!!! Called back and told them the issue. I was on the phone for 45 minutes. I was transferred to 3 different people (including online support where they couldn't help me file online). The third person refused to give me a refund!!!! Her reasoning: "I see the driver attempted to make the delivery on Friday and was unable to access the building!" I explained I was not requiring a SIGNATURE and they should have just left it at the door. I also explained they had the phone number of our daughter, why didn't they call her??? I explained she was home!!! They didn't care!!! No refund!!!

Over the course of the past few years, the service here has greatly improved. Mostly, I've used…read morethis location merely to drop off return parcels with preprinted labels. Just a few weeks ago, I experienced friendly and efficient service from a younger female employee.

I've been here several times because it's the closest location for UPS and I'll tell you this much…read more You guys have some of the worst employees ever in the business and several of the women who work here have a smart ass mouth. You guys are extremely rude every time I'm in here And when someone's talking to you, it's not good customer service to cut off the customer in the middle of a sentence and it's a fucking joke that you can't even tape up your own box I mean, what am I a damn child I think from now on I will drive farther just to go to a better location. I don't recommend this location to anybody if you want good Customer Service not to mention you guys Have your fake ass smile while you're trying to talk to somebody don't tell me to have a good day while you're being fucking rude.

Super fast friendly customer service when I went to return an item. That's always this case at this…read moreUPS store

One star is to many for the service I just received. The guy who just helped me looked like he just…read morerolled out of bed with his tangled curly hair. I mentioned that I have not been in there to return anything...thing I would get help...but he treated me like I was a complete idiot instead of helping. He was completely rude!

This location is newly renovated and looks great! The new design makes the store look alot more…read morespacious. There's plenty of space to line up inside for Amazon returns. Previously the line could be out the door. I came for Amazon returns and didn't use any other UPS services. The staff was kind and worked quickly & efficiently.

I've had nothing but good experiences with this UPS Store location. I've used this location for a…read morefew years now and the staff has always been patient and professional with me. When the Amazon Return kiosk was installed, they politely guided me to it for future returns, and I really appreciated that as it's quite a time-saver and more convenient than other Amazon return options.

There's always a line of people at any UPS location. But it doesn't last long. The employees are…read morefast and Helpful. It's way better than a visit to the post office.

Folks real deal lied about me returning the items. I literally put everything in there I swear to…read moreGod. Folks took that money out my account and it pissed me off. Folks got everything and once I got the product and did research on how to use it, I didn't know wha to do. Y'all out here stealing folks money Kuh

Everything seemed great when I brought my items in to be shipped. I was greeted politely, in a…read morefriendly and efficient manner. Boxing and shipping were arranged. I was provided with a receipt that had the tracking number. My shipment was to be delivered in three business days. I insured the shipment for $300 to cover some expensive items. I was traveling and two days later I tried to check on the progress of my package. The tracking number was not accepted. This made me concerned. I called the UPS store and I was on hold with a recording that stated over and over that someone would be with me momentarily. I let my phone go while I was taking care of other things. A half hour later the recording was still going. Nevertheless, the packages arrived on time, well wrapped, protected and in pristine condition. I would have given five stars but they made me worry. I still don't know what my recourse would have been had my package not gotten delivered.

Went in to ship a package. I told Emily I wanted to ship the most inexpensive way possible. She…read moretook her time to find the most economical route. I appreciate the extra time she took to make sure my transaction was what I wanted. Way to go UPS! Way to go Emily!!!

Close to home. Always greeted and friendly. Always takes care of my needs. Thank you!read more

On July 29 I went by this location at 8am and it was closed. Sign says open at 8. I went back about…read more3 and a sign on door said sorry we missed you. Went back the next day at 8:10 am and closed. Ridiculous !

Probably one of the worst experiences in customer services i have experienced in a while. Walked in…read morean was 3rd in line. After about 10 mins, the lady in the front of the line left. I noticed 3 people behind the counter. John was busily taping boxes, while the other two were doing some kind of paper work. No one bothered acknowledging the line that was now 5 deep. The self service kiosk was not working. Finally after about 15 mins, John, one of the employees barked out, 'WHO IS NEXT. He never apologized for the wait. About 5 mins later, the lady then repeated the order and said, 'NEXT'. Again, she never apologized for the wait. I asked if they were short handed and why the wait. I never got a response. They should really take a lesson from UPS on how to treat customers. Stay away from this place if possible. They care very little about their customers.

I just had THE BEST experience with Jackie. I was doing self service and the copies were fuzzy and…read morecutting off verbiage. Jackie took a lot of her time to assist. We had to white out something's and write some things. She made black and white and then color copies to try to determine which worked best. I am genuinely pleased with the extra mile Jackie went. Very good experience. Now off to the house I go while listening to Migos!!