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    The UPS Store

    3.5 (6 reviews)
    Closed 8:00 am - 6:00 pm
    Updated a few days ago

    Services - The UPS Store

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    2 years ago

    Super fast friendly customer service when I went to return an item. That's always this case at this UPS store

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    Local

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    3 years ago

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    5 years ago

    Sedrick the manager is extremely knowledgeable and helpful and Tasly has excellent customer service.

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    19 years ago

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    7 years ago

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    Ask the Community - The UPS Store

    FedEx

    FedEx

    1.0
    (5 reviews)

    FedEx is a terrible service! My packages are smashed, Dinnerly boxes don't arrive on time and I…read morehad to pitch two of them that were no longer frozen due to late delivery. All packages are very filthy! Do they ever clean the inside of their trucks?? The driver backs into my drive and is breaking off pieces and cracking the cement.

    I just recently used the online FedEx shipping website to mail three Holiday gifts to my extended…read morefamily. One for 11.2lbs at $36.69, one for 6lbs at $24.31, and the third for .1lb. at $13.93. After my family had received all three packages, I checked my bank statement and noticed that I was charged double the price. Instead of paying $36.69, $24.31, and $13.93, I was actually charged $63.30, $52.35, and $14.18 for shipping. I contacted their customer service team to try and resolve this overcharge issue, but the person who I spoke with had everything well-rehearsed, as if they had dealt with similar complaints throughout the day. Customer service stated that because I didn't enter the dimensions on the website, FedEx charged more than I was originally quoted for the weight. I told them that their website would not allow me to enter the dimensions, it showed an error each time, and would only allow me to enter the weight. I tried several times on both my work laptop and cell phone, with the same error repeating. I screen shot the error for my own personal records along with the quoted price for shipping. The FedEx website did, however, conveniently allow me to print the labels with just the correct weight. Since the error is that of FedEx's licensed shipping website, I should be entitled to the price that was advertised when I printed the shipping labels. I would have shipped with another carrier if FedEx would have quoted the final price that I was deceptively charged. According to federal law, companies are prohibited from charging a customer more than the advertised, posted, or quoted price. It is illegal for businesses to list a price and than charge you more without your consent. FedEx should not be able to use their technical issues with website to practice deceptive pricing. Charging someone more without the customer's knowledge is a trap and violates advertising laws.

    The UPS Store - shipping_centers - Updated July 2026

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