I just recently had a passing in my family. We wanted to make copies of pictures and awards so…read moreeveryone in the family had a keepsake. Getting high quality pictures were very important to us. The staff here were exceptional. They showed us how to use the Sony color copy picture scanner and took care of our basic black and white copies. Very friendly staff.

A lady working there had a horrible attitude. Her tone was disrespectful and treated me as I was…read moredumb.

One of my favorite FedEx Offices stores to go to in the Memphis area! The employees here are super…read morenice and go a good job. Always a great process when I need a simple job done. Anyone who lives in the Collierville/Germantown area this is your best FedEx store!

I love this location! The ladies working here are so friendly and helpful. They helped me figure…read moreout the least expensive rate to send my package, and even helped me set up a business account! They are amazing! A+

The Winchester location is the worst location I've been for any service. I can't rate the quality…read moreor value of the work because noone offered to help me. I walked from service desks (2) to both computer stations, and noone greeted me or offered to help. I felt especially defeated because I am not able to stand up straight or walk very good. It's always this way at this location. I only needed help printing a single copy. Training is definitely needed here. I wont patronize this establishment again. 2:18PM Friday June 21, 2024

incredibly condescending worker I had dealt with.. I came to ship a package and I had the employee…read moretell me all the prices and days it would take which each price and the cheapest option was 56$ to ship a 4lb box and I told them, "Yeah that's a bit too much for me I'll just head to the post office but thank you though!" and he tells me it would probably be much cheaper over there and I just nodded and as I grabbed my package he goes to help the next person, mind you my package did not have a printed label, and the next person he helped he goes, "finally someone much easier to deal with! Someone who actually has a printed label" and that honestly made me feel bad as customer all because I wrote it out & mind you my handwriting was very very clean. Was it really that much of a inconvenience??! like genuinely?

FedEx, Oakhurst: 2026 Feb (5 of 5)…read more We know how difficult it is to drive in the rain so I want to give Amkah (sic) a shout-out for his attitude. Amkah was top-notch. He was polite, professional and friendly. The grey skies and rain did not dampen his spirits, and in fact lifted ours. We really appreciate him for working in the rain, and are very grateful for his hard work. Drive safe, Amkah. ** Amkah gave me permission to post his photo on social media

Our local FedEx office is fabulous (we do a lot of shipping and printing visits at our local FedEx…read moreoffice). But the FedEx deliveries are a 100% different story (they're terrible). A lot of the businesses and subscription we use are delivered by FedEx, and the delivery is almost never done correctly. We have had packages left outside (we live in an apartment, with a lobby!), left at another apartment building entirely, and have had packages jammed through the railings of our apartment stairwell. The most infuriating thing they've been doing recently is bringing the package all the way to the top of the building (we live on the third floor), but then leaving it outside the door to the hallway and not walking the ten extra steps to deliver it to our door. I could go and on about the ways they have messed up deliveries and done anything and everything to not just set it in front or our door. The worst thing they did was deliver my new PASSPORT to some random person's house down the street (when my address clearly has an apartment number on it and a totally different street number than the house they left it at). LUCKILY, my phone number was on the label and my kind neighbor called me to tell me he had my package! So as I said, my local FedEx office - fabulous. FedEx overall as a delivery service? Not so much!

I have been purchasing from this business for the last few weeks and I've had no problems. I love…read morethe quality and the same day pick up. I've purchased both label stickers and DTF prints.

Horrible customer service ! This company left my grandsons at a family reunion without shirts ! The…read moreshirts were paid for in advance but never received! Called him several times he answered once saying he didn't make them but would by the next day . I called him several times he never responded and I was not refunded ! This company , owner doesn't not care about the customer ! Do not order a quantity of shirts from him he is not capable of producing! My grand sons were sad , the only kids at the family reunion without shirts !!!

Over the course of the past few years, the service here has greatly improved. Mostly, I've used…read morethis location merely to drop off return parcels with preprinted labels. Just a few weeks ago, I experienced friendly and efficient service from a younger female employee.

I've been here several times because it's the closest location for UPS and I'll tell you this much…read more You guys have some of the worst employees ever in the business and several of the women who work here have a smart ass mouth. You guys are extremely rude every time I'm in here And when someone's talking to you, it's not good customer service to cut off the customer in the middle of a sentence and it's a fucking joke that you can't even tape up your own box I mean, what am I a damn child I think from now on I will drive farther just to go to a better location. I don't recommend this location to anybody if you want good Customer Service not to mention you guys Have your fake ass smile while you're trying to talk to somebody don't tell me to have a good day while you're being fucking rude.

Probably one of the worst experiences in customer services i have experienced in a while. Walked in…read morean was 3rd in line. After about 10 mins, the lady in the front of the line left. I noticed 3 people behind the counter. John was busily taping boxes, while the other two were doing some kind of paper work. No one bothered acknowledging the line that was now 5 deep. The self service kiosk was not working. Finally after about 15 mins, John, one of the employees barked out, 'WHO IS NEXT. He never apologized for the wait. About 5 mins later, the lady then repeated the order and said, 'NEXT'. Again, she never apologized for the wait. I asked if they were short handed and why the wait. I never got a response. They should really take a lesson from UPS on how to treat customers. Stay away from this place if possible. They care very little about their customers.

I just had THE BEST experience with Jackie. I was doing self service and the copies were fuzzy and…read morecutting off verbiage. Jackie took a lot of her time to assist. We had to white out something's and write some things. She made black and white and then color copies to try to determine which worked best. I am genuinely pleased with the extra mile Jackie went. Very good experience. Now off to the house I go while listening to Migos!!

I've continued to receive polite and efficient service here. Sometimes the facility's retail area…read moreis understaffed, but that seems to be a phenomena at most businesses. There's ample parking here, and I've never observed the parking lot to have been completely full.

Mail people are not delivering my packages because of the weather but I'm getting all my uos…read morepackages

I've always had good service here even on the busiest days. I also love the little side area for…read moreready packages. I just learned that I can use it for anything with a code on the outside, not just Amazon stuff. I'm happy to use it for everything!

Excellent staff , great hours, parking could be better improved at a different location!read more