I needed to ship company products back to an office, so I wanted a place that could take care of…read moreeverything. There is a small parking lot on site which is much more convenient than looking for street parking. The employee packaged up the electronics securely in a box. He told me it would cost extra, but better a professional do it than me if things were going to arrive in one piece. The price was reasonable, and he provided the tracking info and itemized receipt I needed. I didn't have to wait long and got done what I needed.

I should have written this a year ago, but better late than never. Starting under COVID, this…read morefacility no longer scans prepaid shipments when you bring them in. They say just leave it here and your photo is your receipt. Well, I returned an iPhone to Apple here and stupidly didn't take a photo. Apple never received it and since it was never scanned into the Fedex system, I was out over $800. From now on, smaller items go into the Fedex dropbox a little bit further South down (and on the other side of ) Valley. For larger items, I bite the bullet and go to Kinko's in Clifton. When possible, I ship at the UPS Store. I am not accusing the staff of taking my phone. Someone else could have bene dropping off something, recognized what was in there, and pocketed it. I don't see how Apple can't block the IMEI or serial number as stolen, but they didn't. In any case, I am out $800 because I couldn't prove I dropped it off and until I hear from Fedex that a photograph is sufficient proof or Montclair Shipping Plus changes its policy to "scan when asked," I will not be dropping off anything at this center and I strongly discourage anybody else from doing the same.

Needed to drop off a few returns at the UPS store and this is the closest one to me…read more The location is a super small storefront in Montclair but they get the job done. Fayez was the associate behind the counter who processed my returns and did so in an efficient manner. I had a few questions which he answered and I was on my way. I will definitely be back should I have any future UPS returns or shipping to do.

Never have a good experience. Always try to charge you an absorbent amount for shipping boxes even…read morewhen your items are sealed in boxes that they arrived to you in. Staff hastily told me I can go somewhere else, very rude.

Quick service and friendly staff. Plenty of packing goods, boxes, etc. on premises…read more I use this location for the majority of my shipping needs.

Vistied a few times in the past but the most recent visit was on October 12, 2024. Clean facility…read morewith staff that seems to know what they are doing. Feel confident to send out packages from here. Note the shorter weekend hours.

I love, love this place. They make my world so convenient. I use their mailboxes and it's great…read morebecause for me it's very centrally located. They are also open on Sunday which is SUPER helpful to me, it also doesn't hurt that it's in a perfect Sunday brunch area. I can take care of business and then continue on to brunch. You know how important brunch is to us NYer's. Howard is great and Brandon is super accommodating. He is always helpful to help me out with situations. I can also print stuff out, copy and for those few random times you need to fax something (I know, who sends faxes these days? But it does occur) I can also do that there. I tend to travel a lot and it's great because I can call them and have them send me a package of mail to wherever I am. My building does not have a doorman so I get nervous to have anything delivered there. I love that anything can come to them. They will sign for it and I can pick it up at my convenience and it will be safe. I have been and will continue to be a loyal client.

I've had a mailbox here for several years for deliveries of more valuable items and it's the best…read moremoney spent. Brandon sends me an email each time I have a package arrive and he's always more than accommodating with helping me transport heavy items. They also make it super easy to print labels (or print anything). Great customer service and just friendly people.

The woman at the counter was very helpful. she helped pack my boxes and ship my items without…read moreworry. will definitely be back.

I was having a tough day and it's been a while since I had to ship something of importance.. lily…read morenoticed that, and helped me during a stressful time to get my envelope sent. Place was clean, she was helpful just a great experience. Having a small business is tough. So I try to give great feedback and recognition when necessary! Highly recommend!

5th Update and 5th 5 Star Review in 10 years:…read more Excellent fast and quality customer service at this UPS Store location. Your item always gets to its destination on time and in one piece. Plenty of parking available.

Robert made it a very wonderful experience. I was in and out with my returns in minutes. He was so…read morecourteous, professional, and extremely helpful. It was a breath of fresh air to be helped by someone who genuinely takes their job and customers to heart. I hope he is there every time I come back.

Service here has been great for the multiple times I visited with multiple returns. Abraham at my…read morelast visit showed me patience as I tried to figure out the returns I was making.

This is the best UPS Store ever! Kind, courteous and efficient! I travel quite a ways and pass many…read moreother locations to come here. My packages don't get lost, he packs them perfectly and has a quick wit about him. Thank you, you are much appreciated! Plus, there is municipal meter parking right next to the location. Can't beat it!

We were very pleased with the service received by the company, YOU'RE GOT MAIL, I saw the ad in All…read moreIsland Media, and there was a $25.00 Off Installation Coupon. The company has been in business for over 20 years. They were a few specials on the website...www.ygmailboxes.com. The deal was for a post, mailbox and installation. Spoke to Dianne, the owner, who was very personable, and knew her stuff. It was a matter of days and the truck arrived. Tom and his assistant Wayne got the job done. It wasn't easy to get the previous post out due to a huge amount of concrete. We are very pleased with the results. The house number will be arriving soon. Have no hesitation in hiring this company. I think you will be pleased.

Saw a bumper stick on one of their company cars that said "all lives splatter nobody cares about…read moreyour protest" and it showed a car running people down. This company doesn't support people's first amendment rights and makes light of murder. Will never use this service. Also the mailboxes are just hideous.

Everytime I go in here there's always a smiling face at the counter with a warm welcome. A lot of…read morepeople use this location especially to return Amazon stuff, which I was there to do the same. Always clean & free of debris. They do ALOT of services that was not aware of besides shipping.

Poor customer service! Charges $2 for a small piece of tape (the length of my nail). Nickels and…read moredimes for everything. The owner is always looking grumpy and uptight. Communication and delivery is so poor. Avoid at all cost, this privately owned location does not deserve any business.

Want to say that the staff and the services they provide here are great! I'm able to drop off Fedex…read moreand UPS packages very easily at the front, and mail international packages easily. The staff is always very friendly and attentive, and I was also so appreciative that there are also notary public services available here. So glad to have a place like this in the neighborhood and also nearby the USPS so package drop-offs are efficient. Highly recommended!

This place, and Chris, were a GODSEND during our recent cross country move. They were able to ship…read moreour items at very reasonable costs and assist us with packing which we greatly appreciated. Unfortunately we cannot come back but hope to find a place half as good in our new location.