I absolutely love this family owned business. It is run by a husband and wife who are always…read moresoooooooo friendly and helpful!! They sell all the shipping supplies you could possibly need as well as greeting cards and gift bags, etc. They have PO Boxes you can rent and are accesible to you 24 hours a day! They take UPS, FedEx, and USPS packages so it's one stop shopping. It's never too crowded and I'm in and out in less than 5 minutes. They will check all three shipping options and let you know which one is cheapest!! Truly sweet mid-westerners. I honestly never go to the post office anymore. Keep it up you guys!!

After Christmas 2022, I used this Greenwood Village, CO location of Mail Boxes Plus to drop off a…read moreUPS shipment to Canada. I initiated the UPS shipment via my online account and UPS did not create all of the necessary documentation for an international shipment, like they should have. The worker at Mail Boxes Plus caught all of this and then patiently waited while I called UPS to get things sorted out. I'm very grateful for the excellent customer service that was provided at this store. Thanks to the gentleman at the counter, my box arrived in Canada, no problems...

I stopped into the UPS store to mail an Amazon package. I didn't have any of the required labels…read more The man who helped me was extremely helpful and kind. I appreciated the patience as I tried to navigate the Amazon website. I will definitely come here next time I need to do anything business related.

Can you imagine using a mail forwarding service and having them send you other people's mail? Can…read moreyou imagine them sending your mail to a random address? This is what has happened for the last half a year with this Gun Club UPS store. I have not received any mail in the last six months. Whoever uses this UPS store address and has box 118....Well, I got your mail in August. It was sent to Texas. The supervisor here is beyond rude and severely disgusting. All they do is scream at you on the phone and he never even apologized!!!! I just disputed all my charges because he wouldn't refund me. I will be reporting them to every outlet possible and leaving reviews wherever enabled. And to the supervisor of this store, an abominable human who should be shoveling barns, not a supervisor working with customers, FU. And the indian man that everyone complains about on all the reviews is the one I was talking to on the phone. Vile

Had to get fingerprinted and have my photo taken for a work background check. The whole process was…read morefast and easy. Everything is electronic now...no ink, no mess.

I always use PostNet for our office shipping and they do a great job. Today, my printer broke and…read morethey kindly printed my shipping label for free. So nice!

I like this store very friendly and helpful staff. No wait on getting what you need handled.read more

Overall, very smooth experience. I was returning an Amazon package and shipping out a USPS package…read more Everything went smoothly and the staff were pretty helpful. I love the self-checkout option where they print the shipping label for you. Definitely making this my go-to UPS Store now

I must admit that my usage of The UPS STORE is pretty limited, consisting of returning Amazon items…read moreand occasionally sending articles to wherever they need to go. BUT every time I have gone in this store the employees have been courteous and if they are busy they acknowledge me and tell me they will be with me in a moment For my needs an efficient and pleasant experience. RRD

The manager (Alex) at this location has a massive ego. I simply made a suggestion about my package…read moreand he immediately took a defensive stance as he told me how many years he's worked for UPS. long story short, he was wrong and instead of apologizing, he doubled down. Don't waist your time going to this location.

There's no way of getting around going to the post when you really need to...Especially if you have…read moreput in a COA Change of Address... I am not getting ANY FORWARDED MAIL AND ITS GOING ON 2 Months and luckily I have given my new address to most but where is the FORWARDED MAIL? Here We Go To The Post Office... I'll have to stand in horrifyic line waiting just for them to probably tell me there is no mail... I asked for the mail to be held/ hold and I know it is because I picked up some mail so it's been a few weeks now no forwarded.. So they should either have mail held or I should be receiving my first class mail and periodical mail... How do I know for fact I worked 15 years with the PO... The new carrier where I just moved to has been employed for 1 month... ‍ WISH ME LUCK...!

WOW! I am not the only one that had difficulty with this post office. That speaks volumes about…read moretheir customer service! Not only am I not receiving my mail, but all of the cards, both credit cards and holiday cards seems to disappear! When approaching the two dark skinned men, they found it funny that I insisted they look for a package that was on hold there. It is their app that revealed where my package was being held! When asked to look again, the shorter of the two took a smoke break and came back with nothing but a terribly hostile attitude. Excuse me for asking him to do his job! I didn't know that he is getting paid to sit there and laugh at customers! It took the wonderful German woman that was changing the box locks to help! She saw and heard everything and felt terrible for my kid! He was painfully disappointed. She went above and beyond to get his package. I couldn't help but tearfully hug her... a lot! She did not have to do anything, yet she was kind enough to do so! What shocked me the most was when the manager defended those two mean men. Never defend that behavior. I felt like she has had to do that way too many times! We have no choice other than to go there, and it angers me that so many of us are subjected to those two. It seems to be the culture there. Personally, I chose to allow the person behind me go if I am next to deal with either of them. I allow silence to speak louder than my voice ever could. I refuse to allow them to dictate my day there! Stand strong when going into their playground! You are not alone!

I cannot say enough good things about the service, sincerity and integrity of the staff at this…read morestore. We have exclusively used them for shipment of our items - in one case I saw the true genius of the Deepa and her husband- customizing a shipping box in a manner I've never seen before. The problem solving was so effective and creative it looked like an IQ test!!! Great place to business and great people!

If I could give zero stars, I would! This location provided excellent service in the past. However,…read moresince the marketing and ownership changed, both the service and quality have declined drastically. The younger staff members seem indifferent to your packaging and shipping needs. I went around 10 a.m. on a January Monday, 2025. When I got in the store, I saw the worker's facial/body language, and all it said was, "Argh, one of those annoying shipments," as it was clear that it was unpacked and big. Here's a detailed account of the interaction. First, I asked if UPS could do the packaging, and she said yes. Then, I asked that I would like to stick around when they did the packaging so I could ensure corners, sides, etc, were protected with enough bubble wrap. She answered that she didn't know what time the item was going to be packed, so I said I could hang out for 30 min and wait; then she gave a vast excuse that it could be for a while, 2 hrs, or more, blah, blah... not to mention that the other 2 girls on the back were standing, chatting and doing absolutely nothing. So then I asked, would you mind calling me when you guys are about to do the packaging, as I don't live far away? (I wanted to be present to ensure the equipment was correctly packed because it is over $2000 dlls). Again, excuses, excuses, as pretty much she didn't want to go out of her way and was just pure laziness. Facial expressions don't lie. I also asked her that I would like to add stickers around the box that said handle with care, fragile, and keep this side up. Answer: we don't have them. UPS doesn't provide Fragile, etc stickers? I want to ensure it arrives safe, I said. She goes... UPS doesn't guarantee it will arrive safely without damage because it is up to the UPS drivers. Once it leaves the store, we don't have control over it or know if it is being handled properly. Yeah, that is why the sticker will help, I said. Well, I can write it down with a marker. Her tone and face were like saying, " I couldn't care less." At this point, I started being sarcastic about her failure and the company's failure to deliver excellent service. So, I grabbed my equipment and said, "Thanks so much for your help. I am going to pass and try FeEx," she replied, "You will also run with the same issue... lol!" Well, I will find out myself, and guess what? The service, packaging, and delivery were outstanding! They exceeded my expectations. I also was able to watch them pack my ex-amplifiers, and I was even able to make suggestions on key point areas where more bubble wrap needed to be placed. The packaging was $25 bucks, and the shipping cost was better than UPS (Unwieldy Purge Shop). FedEx packaging cost was $25 bucks. So, from now on, I will be done with UPS! Never again! The staff is incompetent, unprofessional, and lazy, acting like they own the store. Customer Service completely sucks since they change their marketing and culture. I will find out this girl's name and update this review in case you guys end up in that location to avoid this useless employee. I dislike giving bad reviews, but I have to be honest and matter-of-fact in my reviews. It is never my intention to harm the business, but I don't think they will be losing a few bucks for a review. This is a multimillion-dollar company. Please see the photo of the customer being satisfied with the packaging. FedEx! Bravo!!

I needed two documents printed but completely forgot to do it. I was able to get a PDF file for…read morethe docs and emailed the files to myself. The young man was extremely helpful although it was less than 30 minutes to closing, he was patient and offered great customer service. I have to say, we are two time zones away from home, in the 1st month of a 4 month trip, not familiar with the area and don't travel with a printer. I didn't get his name but he was 100% great.

I needed some special help and even though they were very busy, I got personalized warm service…read more Unlike their competitor at Havana and Florida who couldn't be bothered, these people really know how to do business

I usually receive great and friendly service here but i always receive stupendous service from…read moreKristine. She always greets you with a smile asking what she can do for you. No request is too small nor too big for this wonderful person. Keep up the good work Kristine!!!

The ladies at this location are sooo sweet! I had a quick drop off for an Amazon return but ended…read moreup chatting with them and they are great. I'll definitely stop in this location again

I went in on December 23,2023 to ship off a BIG box of gifts for someone... well long story short…read morethe person I was sending it to, told me they changed their mailing address recently only after I already dropped off the package... I called this location and Cailyn said she would pull it aside cause unfortunately now that it's going to a P.O. Box it's going to cost more then my original payment and if I can make it in the next 20 mins before close she'd be happy to help me out. I made it within 5 mins before close and she was helping another customer so Keith helped me instead. Another long story short it would have costed me an extra $100 if I shipped everything in the box I had so I decided to take it home , split it among multiple boxes instead of the really big one. When I took it back in , I believe Ben helped me out, he quickly heard my complicated story, got everything in order with the CORRECT address and gave me a new price that was only a LITTLE more than the original now that it was in smaller boxes. I appreciate ALL their help and education that was given to me and I ALWAYS have the best customer service from them. But this time it was above and beyond !

Went to the ups store after this guy sends my stuff to Florida via Russia…read more... Same price, yet my package made it the next day on a 3 day ship. So, ups has my business, not this overpriced maybe your mail will get there postnet.