Thank you, Heidi and Owen, for the excellent customer service. I appreciate your kind and patient…read moreassistance.

I just received a shipment of china serving pieces shipped from Denver to Hamilton, Ontario,…read moreCanada. Every piece arrived safe and sound. Margo did an excellent job in packing each individual piece. In the process of arranging shipping, I had to speak with Margo a number of times. She was always patient and pleasant. As a senior, I really appreciated it. Thank you Margo for a job well done. Chris Osborne

I always have awesome drop off experience at this location. I have mailbox at this store; they have…read morebeen providing perfect service .

This is absolutely the worst UPS store. I live a block away. The people that run this place are the…read morerudest most unkind unhelpful raisin employees I've ever met. I've never had one experience in here too, which I wasn't talked to in belittle to the point where I'm furious. I've been in the store no less than 100 times and I've never had a good experience. I am definitely going to move over to another UPS store do not give your business to these people

I have been here twice. It is conveniently located, tidy, and has a great selection of envelopes,…read morebubble mailers, boxes, tape, etc. The customer service is excellent. The guy who works there does not hesitate to provide a label or extra tape when necessary. When I was there a second time, there was a couple scrambling to finish up some paperwork for a passport, but the UPS guy came for the noon pickup and could not wait for them to finish their paperwork, and then left. The shop owner let the couple have all the copies and envelopes he had provided them for free, then gave them directions to a nearby place that had a later UPS pickup time. THAT is the sort of personal, generous customer service that will make this my go-to mailing place.

Very disappointed. They closed business owing customers and broke contract agreements. Owing money…read more If you talk to them they would say we can not push a back key. Been in business 40 years here. They do not understand a thing under business law.

It was great to find this UPS drop off location. The staff was friendly and welcoming and made it…read morevery simple for me to send off my package. This UPS store will be our 'go to ' from now on.

Turns out the Real Real does not supply boxes anymore although they said they did! so i am changing…read morethe review to 4 stars, still unable to scan bar code to print label.

Never in my entire life have I felt so grateful to a corporation as I do about Office Depot. I…read morebought my laptop with them about a year ago and got great service. Earlier this week, I dropped that laptop and damaged the hard drive. I went to Office Depot and found out it would cost quite a bit to fix--it might not even be worth fixing. Just then, my cell phone rang and it was about my terminally ill sister--they believe she only has a few more days. At that point, I started crying and told the employee I had to leave. I'm sure he overheard some of the conversation. The manager came over because I was upset. I told him it wasn't anything to do with the store - the employee was really great--this was a personal problem. He said he didn't care and that I wasn't leaving his store upset. He took my broken computer and gave me a brand new one. It's a better computer. As I write this review, I am in tears because I still cannot believe he did that for me. I can't express how much his gesture touched me. I will be loyal to them forever and I want everyone to know what Office Depot is about.

I went in for my TSA Pre Check appointment & the directions clearly state to bring your state ID…read more(see photo) so that's what I showed up with. The clerk Sharon helping me chewed me out even though I showed her the text stating it only says to bring your state ID. Like literally yelling at me in the store with other people around. Such a humiliating experience. Sharon is a very unprofessional & rude employee. I 1000% recommend NOT coming to this location especially for TSA pre check.

I had a great experience at this UPS store location. Sabin provided genuine support and customer…read moresupport by helping me out with returning some packages. Highly recommend this UPS location for any of your packing or shipping needs!

This is an official UPS store who will provide all service that UPS details in the type of service…read moreyou get on your package. I've been shipping from this location for years, never had an issue. The guys at this store are all very helpful, have always treated me with respect and kindness, which really makes this my favorite shipping location. I trust UPS and the value they take in provided excellent shipping, if something has gone wrong with my shipping, like a package arrived late when I paid for overnight, they have refunded me. Shocked so see such a low rating, guess people only write a review when they're upset.

Went above and beyond in ensuring my daughter's birthday party invitation came out great.read more

I needed an order rushed for a presentation and Stacie saved me! She was responsive and so helpful,…read morewe did everything over the phone and she has it ready for pick up very quickly. She was a life saver since it was a work trip and did not have my office to get the job done at. This prompted me to open up a corporate account with FedEx, excellent service and the job turned out great. Our clients were very pleased. I highly recommend this FedEx location, and FedEx in general, and of course ask for Stacie!

I have used this UPS location a ton of times, mainly for Amazon returns, but for shipping other…read moreitems as well. I have never had any issues with any items shipped from this location, and all of my interactions with the staff have been pleasant. I just dropped off a package (a week before Christmas) and was able to walk right in, 30 minutes before they closed, be assisted right away and get my package shipped off! And a plus... They actually assist you by giving box filler paper and taping up your packages rather than making you purchase a roll of tape lol (I'm looking at you USPS..).

On May 30, 2025, I received multiple electronic confirmations that USAA's $14,000 fully endorsed…read moreroof check - by both me & my mortgage company, per my homeowners' insurance policy, for hail damage - was at this UPS store, for pick-up. However, when I arrived here, including with - while I violate my own HIPAA - a broken baby toe, wearing a surgical shoe, per my podiatrist and Urgent Care/ER doctors - the entire staff could not, and would not, find the missing - essentially *CASH* - $14,000 USAA roof check. Not only do I have a fiduciary responsibility to not lose USAA's funds, I also have a fiduciary responsibility to pay my roofer, Jon Feltwell, of Company Roofing, who has a fiduciary responsibility to pay his roofers/staff. I could not let my team down. However, shockingly, when this guy in this video walked in, yelling & cussing loudly on his phone, interrupting my conversation with Owner Pam's staff, trying to understand where the missing/cash fully endorsed $14K USAA roof check was - while being told it was at a "UPS Store Access Point," while inquiring what an Access Point even is, when I was told it was being delivered to a UPS Store, then I was requesting a list of "UPS Store Access Points," to begin a Wild Goose Chase, this guy rudely interrupted. When I used my therapy skills and my NYC/CO FBI Agent dead dad's Vietnam Veteran Pilot tactics of being "cool, calm, and collected," instead of being trusted, believed, and respected - by Owner Pam's staff, the white male customer in this store (who was also sexist/misogynistic), and by this guy, instead I was victim-blamed and attacked, as per this video. This led to my suffering a mental, structural, brain-health condition, a totally preventable stress-induced migraine, and my having to take my migraine medicine. I left the store, and immediately called 911. Shockingly, Denver Police sided with this sexist/misogynist guy. Feel free to read all the other reviews about how rude Owner Pam is. Feel free to follow my lead, and take your business elsewhere! Vote with your feet & wallet, and - per capitalism - give your money to business owners who respect customers! FYI, I also called the Federal Bureau of Investigations (FBI) about this UPS Store & Owner Pam. The FBI told me to report Pam/this UPS Store to: 1. Federal Trade Commission (FTC) for: A) Unfair or Fraudulent Business Practices B) Discrimination in a Public Place, per the: i) Americans with Disabilities Act (ADA) - my broken baby toe/surgical boot, per my multiple doctors ii) 1964 Civil Rights Act - my sex/gender, as a woman/female, when he called me both a "bitch" and a "Karen," for doing the right thing for USAA, my mortgage company, my roofer, and for my roofer's staff The fact that Denver Police protected this business - who abused their "power" - per the FBI? Shop here at your own risk!

Do not use Navis Pack and Ship at 1630 W. Evans in Englewood, Colorado. Our cherished family…read moreheirlooms were never documented, then they forgot about them, then the shipping got delayed, then all our stuff was lost and we had to coordinate another shipping company to fix their mistake and finally, the contents were damaged upon delivery. We had a terrible experience, not with the company, but with the owner Keith Navis. He is unprofessional, inept, unresponsive, incompetent and has no integrity. He lacks the most basic customer service skills and often makes mistakes and then lies to try to cover them up. Do not hire this company as it will be a constant battle throughout the entire process to get the simplest results with Keith.

My parents used Navis Pack & Ship to send my grandmothers antique dry sink from Denver to San…read moreDiego. They chose the warehouse to warehouse option which is more affordable. When I went to the warehouse in San Diego, the gentlemen there loaded the dry sink into the back of my truck and removed the pallet which made it easier for me to move when I got home. I brought the dry sink home and unpacked it, I was very impressed with the care they took to make sure my family heirloom arrived undamaged. Thanks Navis! I really didn't want to have to drive out there to pick this up!

Mark is an excellent employee! Helped me out when the moving company that is partnered with his…read moreshop messed up. I 100% recommend going to talk to mark.

Tried to get some boxes twice. Nobody was there and the place was locked despite being business…read morehours.