This is absolutely the worst UPS store. I live a block away. The people that run this place are the…read morerudest most unkind unhelpful raisin employees I've ever met. I've never had one experience in here too, which I wasn't talked to in belittle to the point where I'm furious. I've been in the store no less than 100 times and I've never had a good experience. I am definitely going to move over to another UPS store do not give your business to these people

Great customer service! DEEPAK is awesome! Every time I come in to the store, I'm treated like…read morefamily. I won't go anywhere else for my mailing needs. This place is a little further from my home than other stores, but I don't mind going a little out of my way, it's definitely worth it!

Very disappointed. They closed business owing customers and broke contract agreements. Owing money…read more If you talk to them they would say we can not push a back key. Been in business 40 years here. They do not understand a thing under business law.

Oh my goodness I have been with this place for 22 years and don't plan on going anywhere soon. The…read moreowner has a personality out of this world. great customer service always cool air conditioning on a really hot day. The staff is so nice and kind. it's a one stop shop for all of my business needs. Thanks to you all. Keep up the good work.

It was great to find this UPS drop off location. The staff was friendly and welcoming and made it…read morevery simple for me to send off my package. This UPS store will be our 'go to ' from now on.

Turns out the Real Real does not supply boxes anymore although they said they did! so i am changing…read morethe review to 4 stars, still unable to scan bar code to print label.

I went in for my TSA Pre Check appointment & the directions clearly state to bring your state ID…read more(see photo) so that's what I showed up with. The clerk Sharon helping me chewed me out even though I showed her the text stating it only says to bring your state ID. Like literally yelling at me in the store with other people around. Such a humiliating experience. Sharon is a very unprofessional & rude employee. I 1000% recommend NOT coming to this location especially for TSA pre check.

When in doubt, Office Depot never disappoints. Headed in for a couple of classroom items and was in…read moreand out in a couple of minutes with quick assistance and a quick check out! This is why I will always go with Office Depot! Don't forget to use your member account to rack up rewards! Every little bit helps your rewards, as does donating an extra buck to Title 1 schools in the area at check out ;)

I had a great experience at this UPS store location. Sabin provided genuine support and customer…read moresupport by helping me out with returning some packages. Highly recommend this UPS location for any of your packing or shipping needs!

This is an official UPS store who will provide all service that UPS details in the type of service…read moreyou get on your package. I've been shipping from this location for years, never had an issue. The guys at this store are all very helpful, have always treated me with respect and kindness, which really makes this my favorite shipping location. I trust UPS and the value they take in provided excellent shipping, if something has gone wrong with my shipping, like a package arrived late when I paid for overnight, they have refunded me. Shocked so see such a low rating, guess people only write a review when they're upset.

Went above and beyond in ensuring my daughter's birthday party invitation came out great.read more

I needed an order rushed for a presentation and Stacie saved me! She was responsive and so helpful,…read morewe did everything over the phone and she has it ready for pick up very quickly. She was a life saver since it was a work trip and did not have my office to get the job done at. This prompted me to open up a corporate account with FedEx, excellent service and the job turned out great. Our clients were very pleased. I highly recommend this FedEx location, and FedEx in general, and of course ask for Stacie!

On May 30, 2025, I received multiple electronic confirmations that USAA's $14,000 fully endorsed…read moreroof check - by both me & my mortgage company, per my homeowners' insurance policy, for hail damage - was at this UPS store, for pick-up. However, when I arrived here, including with - while I violate my own HIPAA - a broken baby toe, wearing a surgical shoe, per my podiatrist and Urgent Care/ER doctors - the entire staff could not, and would not, find the missing - essentially *CASH* - $14,000 USAA roof check. Not only do I have a fiduciary responsibility to not lose USAA's funds, I also have a fiduciary responsibility to pay my roofer, Jon Feltwell, of Company Roofing, who has a fiduciary responsibility to pay his roofers/staff. I could not let my team down. However, shockingly, when this guy in this video walked in, yelling & cussing loudly on his phone, interrupting my conversation with Owner Pam's staff, trying to understand where the missing/cash fully endorsed $14K USAA roof check was - while being told it was at a "UPS Store Access Point," while inquiring what an Access Point even is, when I was told it was being delivered to a UPS Store, then I was requesting a list of "UPS Store Access Points," to begin a Wild Goose Chase, this guy rudely interrupted. When I used my therapy skills and my NYC/CO FBI Agent dead dad's Vietnam Veteran Pilot tactics of being "cool, calm, and collected," instead of being trusted, believed, and respected - by Owner Pam's staff, the white male customer in this store (who was also sexist/misogynistic), and by this guy, instead I was victim-blamed and attacked, as per this video. This led to my suffering a mental, structural, brain-health condition, a totally preventable stress-induced migraine, and my having to take my migraine medicine. I left the store, and immediately called 911. Shockingly, Denver Police sided with this sexist/misogynist guy. Feel free to read all the other reviews about how rude Owner Pam is. Feel free to follow my lead, and take your business elsewhere! Vote with your feet & wallet, and - per capitalism - give your money to business owners who respect customers! FYI, I also called the Federal Bureau of Investigations (FBI) about this UPS Store & Owner Pam. The FBI told me to report Pam/this UPS Store to: 1. Federal Trade Commission (FTC) for: A) Unfair or Fraudulent Business Practices B) Discrimination in a Public Place, per the: i) Americans with Disabilities Act (ADA) - my broken baby toe/surgical boot, per my multiple doctors ii) 1964 Civil Rights Act - my sex/gender, as a woman/female, when he called me both a "bitch" and a "Karen," for doing the right thing for USAA, my mortgage company, my roofer, and for my roofer's staff The fact that Denver Police protected this business - who abused their "power" - per the FBI? Shop here at your own risk!

The old short dude with white hair and glasses is about rude as can be…read more I'm new to the neighborhood so I've never been to this store. I came to get something notarized. When I walked in, he didn't even greet me, he just looked me up and down. He asked me: can I help you? Like of course you can, that's why I'm here. I asked to get my document notarized and he says: "we don't do any of that until the hours of 11 AM and 6 PM" in which I replied: "Sorry I didn't know that". He continued to be condescending and was like "we have it posted everywhere. It's posted over here and over there" and I said: "again I'm new to the store. I would have no idea that you guys have these signs posted on your storefront". I then asked do you know why that is? Because I didn't know that was a thing. He then replied mockingly: dO I kNOW why thaT is?! and then he says: "it's because we don't have enough staff to focus on you for that" Again, I was very friendly and understanding this entire interaction, He was not. So I said OK well, I'll be back and he just seemed completely annoyed that I was even there. so stay away from this store if you're looking for good customer service.

Do not use Navis Pack and Ship at 1630 W. Evans in Englewood, Colorado. Our cherished family…read moreheirlooms were never documented, then they forgot about them, then the shipping got delayed, then all our stuff was lost and we had to coordinate another shipping company to fix their mistake and finally, the contents were damaged upon delivery. We had a terrible experience, not with the company, but with the owner Keith Navis. He is unprofessional, inept, unresponsive, incompetent and has no integrity. He lacks the most basic customer service skills and often makes mistakes and then lies to try to cover them up. Do not hire this company as it will be a constant battle throughout the entire process to get the simplest results with Keith.

My parents used Navis Pack & Ship to send my grandmothers antique dry sink from Denver to San…read moreDiego. They chose the warehouse to warehouse option which is more affordable. When I went to the warehouse in San Diego, the gentlemen there loaded the dry sink into the back of my truck and removed the pallet which made it easier for me to move when I got home. I brought the dry sink home and unpacked it, I was very impressed with the care they took to make sure my family heirloom arrived undamaged. Thanks Navis! I really didn't want to have to drive out there to pick this up!