1. The UPS Store

    0

    Atlanta, GA

    The UPS Store

    5.0 (3 reviews)
    Closed • 8:00 am - 7:00 pm
    Updated 1 month ago

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    Response time

    1 hour

    Response rate

    100%

    Services - The UPS Store

    Shipping centers

    Copymaking services

    Printing

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    4 months ago

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    Local

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    11 months ago

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    10 months ago

    They went above and beyond the call of duty and delivered a pristine product. Kind, courteous and efficient.

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    Ask the Community - The UPS Store

    The UPS Store

    The UPS Store

    (34 reviews)

    Midtown

    This place is excellent. Mohammed is extremely helpful. I shipped a large painting cross country…read moreand everything went seamlessly. I will always come back to this UPS Store.

    I went to this location to get a mailbox and received excellent service from JJ, the manager. He…read moretook the time to explain everything, answer my questions, and show me the box. I noticed that although he had a line of customers he wasn't' rushing through the transaction, he was present and focused on what he was doing while still acknowledging the customers waiting. I appreciated the great service! This location is in the same plaza as Trader Joes and with the new nail salon, and breakfast spot there is very limited parking. There are a few spots directly in front of the UPS store that are marked for 10 minutes, if you're planning on coming in and out this is probably the best place to park if the lot is full.   I called a few UPS stores and I noticed that they each have different requirements. One place did month to month but didn't have personal mailboxes, it was held behind the desk, another required at least 6 months, and this one required at least 3 months. It's a pretty convenient location so I decided to select this store for my temporary mailbox. You receive an update when you have mail, and you have a key so you can come after hours. You can also have packages delivered here.   To get the mailbox I needed to provide two forms of ID, I couldn't' used a credit card so I used my medical card and DL. The total was $136 for 3 months.

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (17 reviews)

    Downtown

    This review is way overdue. I've lived nearby for years, and this FedEx Office has been my go-to…read morefor just about everything. Printing, shipping for my Etsy business, passport photos, package pickup...you name it, I've probably done it here. And over the years, I've dealt with plenty of different employees, but one thing stays the same: they're always genuinely helpful. They actually pay attention. If you're standing there looking confused or stuck in line too long, someone will step in and ask if you need help. One time, I just needed a box for an odd sized item. Once we found the right size, they packed it up for me, without me even asking. And it wasn't a one-time thing either. It happened again, and I was like, "Okay, y'all are really looking out." They've also given me a ton of good shipping tips and always try to find the best shipping rate. The only time I left disappointed was when their passport photo system wouldn't work. They tried everything before finally having to send me to CVS. The store is always clean, which is saying something for this part of downtown. Honestly, it's one of my most frequented and convenient local spots. The hours are work friendly too!

    I was in such a hurry and needed some copies made. The woman behind the counter was so helpful, so…read morepleasant, and so professional. She made the copies got me out the door in minutes. Thank you very much. Harold R McCarthy, "Mac"

    FedEx Ship Center

    FedEx Ship Center

    (38 reviews)

    Me: "Hi. I'm here to pick up a package that you're holding for me. Here's the door tag."…read more Hostile Employee: "I'm not seeing this door tag in the system. You gonna need to call the 800 number." Me: "Don't tell me that. This is my second time driving ten miles to pick it up here." HE1: "What's your name?" Me: "Dynomutt. With a Y." HE1: "No. Nothing here. You gonna need to call the 800 number." Me: "Are you sure? Can you look it up by address?" HE1: "What's your address?" Me: "742 Evergreen Terrace, Springfie..." HE1: "Nope. Not here. You gonna need to call the 800 number." Me: "I was here two days ago. The guy told me he put a note on the record to hold it for me here." HE1: "Let me check." (exits room, returns moments later) "It ain't here. Here's the 800 number. You gonna need to call the 800 number." Me: "I know it's a busy time and this isn't your fault, but I need to speak to a manager about this." HE1: "Hold on." (exits room, replaced minutes later by manager) Friendly Manager: "Hello." Me: "Hi. I had a delivery attempted three days ago. I got a door tag stating clearly that it would not be re-delivered and I'd need to retrieve it from here. I drove ten miles to fetch it the next morning and was told it was out for delivery, contrary to the instructions on the tag. I told the guy to hold it here for me and I'd pick it up that night, but it was too late when I was back in the area that night, so now I'm here again to get it. But the other woman couldn't even find it in the system. Then she told me I'd need to call an 800 number to locate the package." FM: "I'm sorry about that. But if we can't find it here then that might be your only choice." Me: "Well, no. FedEx can't find the package, so you're going to call the 800 number for me." FM: "OK. Let me call them." (another employee enters) Helpful Employee: "Let's see if we can find it. What's your name?" Me: "Dynomutt. D-Y-N..." HE2: "Size?" Me: "Size?" HE2: "Do you know how big your package is?" Me: "Um..." HE2: "Is it a parcel? A letter?" Me: "Oh... Of course that's what you meant. It caught me off-guard because this girl I know asked just last night the same ques... never mind. No, I have no idea what the package is. I'm not expecting anything. It's probably a Christmas bomb from the disgruntled owner of a business I reviewed." HE2: "Address?" Me: "742 Everg..." HE2: "Here it is! It's out for delivery. And it even has a note right here for us to hold it." Me: "Is it better that I not ask why the other woman didn't find it?" FM: "Well..." Me: "Or why it wasn't held, as requested?" FM: "Well..." HE2: "Do you not want him to leave it at your door?" Me: "The thing is, my town only appears once every few days. It's a little like Brigadoon, except there's an Applebee's." HE2: "Do you want to pick it up at your local FedEx store?" Me: "That would be great. Wish I'd been told sooner that it was an option." FM: "OK then! I'll just have the driver drop it off at your local store and you can pick it up before 11 tonight. I'll call you when it's ready for pick-up." Me: "Thanks for fixing this. I mean, between the ID check by an angry woman at the front gate, which takes a few minutes as she writes down all my information, and the frustration of failing to deliver, and then losing track of, packages, Brown has never caused me such a hassle, but at least you've solved our little problem. If I still have most of my fingers after opening the bomb, I'll give credit where it's due."

    This FedEx LOST or STOLE my package of OVER $1k. They tried to deliver it, left a door tag and said…read morethey would be back. They NEVER came back. I called and even went IN PERSON and the package was not there and has not been tracked for over a week. Absolute failure and I will be FILING!

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (55 reviews)

    Poncey-Highland

    I'm not sure what it's like if you need them to help you package up and ship something, but the…read morestaff has always been fairly friendly and helpful with drop offs. The store isn't anything spectacular, but it gets the job done. Definitely better than just dumping your package in a bin at a nearby Office Depot or something.

    I come into this store and the two guys at the front are laughing and having a conversation…read morecompletely ignore me, until finally acknowledging my existence. Mind you when I came in there was one other person in the store and 3 employees. I ask if they can print a label and they said yes send it to this address, so I forward the email, I'm sitting there for a solid 10 minutes while the two men at the front just continue to have a conversation. I finally interrupt and say should I resend the label? The guy finally goes and checks and then says "you forwarded the email can you resend it as an attachment", so I resend he goes about talking and doing other things while I wait. Finally he goes over checks and it's printed. The manager finally hands me the label, he walks away and I'm like, "hey can I get some tape to tape this box up?" He takes the box which is unsealed and puts it on the back table? I ask if he can seal it before I leave, he says "it's our staging area" and I was like "well this is for work and it needs to get shipped out today can you please seal it and put it in the shipping area before I leave?" He asks me in a snarky and sarcastic way "ma'am are you ok?" And precede to ignores me helps multiple other customers while I wait about 10 minutes later an employee goes and seals it, what should have been a 10 minute drop off took 30 minutes. And it wasn't just the time it was the attitude especially of the manager that I didn't understand. Will be writing a complaint into FedEx corporate as well. You have people that use FedEx for business reasons and to treat people this way for literally no reason is unacceptable.

    The UPS Store - shipping_centers - Updated October 2026

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