Due to the inconvenience of my community not receiving deliveries on our behalf, I had to come here…read moreto retrieve my package. At 2P on a Tuesday, there were two employees working in a team effort from checking IDs, scanning packages & handing them out...all with a smile & great service. The location is dilapidated & well in need of serious renovation, yet with quick & efficient service. Located next door to the UPS Facility.

The delivery guy purposefully did not ring my doorbell, he walked off with my package. I waited for…read more8 hours because their customer service kept saying "in one hour in one hour it will come" but it never did. The last person I called told me "There is no possible way you wont get your package today by 10 pm" well it's 11:54 and nothing. UPS is just a bunch of liars. I HATE ordering my item off amazon and then finding out its going to be delivered by UPS THEY SUCK

On 9/09/26 after 5pm dropped off package already with label for shipping just needed receipt. The…read moreonly person working young lady was unfriendly and rude. There are dozens of ups stores, I don't recommend keeping staff who have a hard time doing the basics: simple acknowledging of customer and saying hello or goodbye.

Friendly and efficient staff. Always greeted with a smile. Other services like shresing and notary…read morewas convenient.

You must wear your face masks, and social distance…read more I had to ship off a package and mail something off and it was really slow in here. I understand that you have to be cautious, but this was really unbearable. It was other consumers here for other reasons, but almost 45 minutes in a post office is really ridiculous. Hopefully they can hire more help with assisting others. Besides that, the post office was clean and the employees were really nice.

If I could rate negative stars I would. They don't offer printing, tape, or literally anything any…read moreother shopping center does. Plus the staff is uninformative.

Service, help, and professionalism were on point! My whole process and purpose at the store went by…read moreso smoothly and peacefully it was amazing. Definitely way better than UPS which says a lot. _________________________________________________________ PARKING | [The address takes you to a small shopping complex that has multiple spots open for parking so you shouldn't have a struggle of finding a spot.] _________________________________________________________ EXTERIOR & INTERIOR | [It's a FedEx store so you will see the sign and its hard to miss. When you go inside, it is one of the more bigger stores so it has a variety of things that you can use based on purpose.] _________________________________________________________ IS IT CLEAN? | [I didn't seen any issues with it being clean as my purpose was getting some business supplies and orders.] _________________________________________________________ FOOD & DRINKS | n/a _________________________________________________________ SERVICE ‍‍| [Service was on point and amazing. The person helping me was helping 2 more people as well and getting everyone's orders as efficiently as possible. He made to find an answer if we asked questions and helped out a lot which is hard to find nowadays, to be honest. He went above and beyond and presented himself in the most well professional manner. I went to get prints for work and he made the process simple, clean, and quick.] _________________________________________________________ OVERALL | [This FedEx is a rarity to find when you want professionalism and efficiency put together. Literally could not be more impressed by the individual who helped me and was happy about my visit.]

I have been to this FedEx a few times. My wife needed to get passport photos done and I needed to…read moredrop off some packages. The staff are always super friendly and happy to help out with whatever you need. For the passport photos, we were in an out. I really don't think it took longer than 5-10 minutes. For my package drop off, I was in and out within less than 5 minutes. I love that my visits are always so efficient. This store is quite big too. They have a multitude of services they offer, so more than likely you will be able to get done what you need to get done. I will definitely be back here for any of my future shipping/packing/print needs.

Disclaimer: This is based on my average of two visits to this place. I had to fight myself to not…read moregive it a 1-star rating because of a black gentleman who works in this location and who showed a rare trait of being helpful and compassionate. Here goes the detailed review: Reached this place around seven in the evening and was held at two desks with really slow gentlemen. We still held our patience and finally reached the desk where we were informed that we had to fill out an additional customs form because this shipment was being sent overseas (all good so far). We consulted our colleague who had sent such shipments multiple times and she informed us that this is usually done by the FedEx agents and then can help you but the gentleman at counter 2 would not deter at all and forced us to fill out the form. We had to forfeit the line and fill it out and then get back in line (By this time it was 7.30 and the place closes at 8.15 pm) After we filled out the form, we went to counter 3 since counter two was busy and handed him the form. This person placed the form facing down and did not even look at the form and he said he would take care of everything. We re-confirmed and he confirmed that he does not need this form and he can fill it out on the internal website. (Stared at counter 2 rep and continued). We were very grateful to him but I guess it was too early to judge. He asked why we did not print the label at home and we mentioned we were in a hurry. At this point he gave us totally unnecessary information - "you know you would be charged 20% extra since you are wasting my time to fill out this form and print out the label". - These exact words. We were dumbstruck but were getting late so continued there somehow. Next, he could not upload the information. I gently asked if he could retry. He replied - "Hello, I have already tried 18 times and now it's 20. Try counter 1." With the clock at 7.50, we went to counter 1 where we were greeted with a smile. No requirement for the customs form as he helped to fill in the details and we were done in 10 min. He was so helpful and cheerful throughout the process. I wish I knew his name and would definitely write it here. The black gentleman is the only reason I am giving this horrible place with morose service a two-star and not a 1-star review. I hope I never have to go there again!

Having a package that has to pass through this place is just asking for it to be stolen. Why would…read moreyou deliver an empty box into my locker? They stole the items crushed the box taped over it and then relabeled it. When you call about the stolen goods you get the run around for weeks with no solutions waste of time. DO NOT USE FEDEX IN ATL.

Amazing service, same day , great customer service and communication. Easy. Took pictures of…read moredelivered items.

Corey did what he was supposed to do. Will be using him again tomorrow. Reasonable rates and on…read moretim.

I've used this location for everything from notarization to returns to package pickup, and the…read morestaff is always working non-stop to handle all the customers. The notary service was a few dollar and worth the price as you can also get your witnesses there. I've not paid for other services there. The reason I can't give it five stars is despite the staff doing their best, this place is always so busy and so crowded, day or evening, weekday or weekend, that there's a wait. It's not a big store, and much of the shop in the evenings is so full of packages it feels like we're just about walking on top of other customers.

Nice location. The staff is super polite and helpful. I was in and out. There plenty of parking…read moredespite all of the construction to the lot. Definitely my new go-to ups store.

Plenty of parking by the shipping store (also right next to Kroger so pretty convenient!). Service…read morewas fast and the owner took the time to give me options on the cost/estimated duration on how long my package would take to get to Seattle. Aside from the typical shipping, packing, copying, printing and mailbox services, I noticed you can also get your passport picture taken here! Plus they offer laminating and notary. There was even some blocks to keep the kids entertained/distracted.

I went to inquire as to why a package I paid to be shipped on February 1 is being transported…read morebetween a few of the same facilities, in a circle, and has not left Suwanee... although it was supposed to arrive at the location in 3 to 5 days. The young guy behind the counter agreed that he had never saw this happen, and that his manager would have to call USPS but his manager was not in until Monday. With a demeanor, as if I was bothering him to get up off his phone, he asked that I leave my tracking number for the manager to call USPS, who wouldn't be in until Monday (it's Thursday). Never did he attempt to do so himself or provide a # I could call myself... saying his manager had to be the one to call. He had a complete attitude trying to reiterate that no timeframe is guaranteed and sarcastically stating that it is an "estimated timeframe" when paying for packages to be shipped EXCEPT that that is not completely true. His demeanor was nasty. There was a complete lack of customer service and he showed a complete disregard for my concerns on the mystery of where my package is, repeating that "it's out of our hands" with a snarky tone. The lack of customer service experienced was disgusting.

I have lived in dunwoody for many years, but somehow missed SOHO…read more Well the owner Adam has been posting many pro-Dunwoody things on FB so I figured when we need to get a couple things done we would try them out The three staffers were very helpful and friendly Mailed a UPS package, with good advice for best way; Got two docs laminated; and my wife even bought a very nice facemask. We'll be back oh its a few doors down to the left of Kroger on Jett Ferry, but you can see their sign from Kroger . Everyone masked and covid protected.

These guys do a great job and I appreciate the way they handle customers. Coffee would be a great…read moreaddition.

I came in a couple weeks ago frustrated because I lost my tracking number to a package…read more Basically it was my college books that needed to be returned. 3months later I received a hold on my student account & a letter from collections saying they didn't receive my books. The owner was super helpful & looked it up quickly. My books were in fact delivered & I was able to dispute the fees. I'm definitely using them again.

This place is awesome sauce mr. vic and his wife ms nia Are…read morevery nice I went in on 12/18/18 to get a few gifts wrapped and ms nia called me and said can you come back the next day which was 12/19/18 she told me she didn't want to rush wrapping my gifts for my girlfriend and I said that's fine so when I return the following day I'm so happy I waited ms nia did a beautiful job of wrapping my gifts I thank her and her husband for the wonderful experience thank you both.