The food is alot like most of maine, lobster. Service was good,ambiance fit the mood. But the trash talk about trump ruined the experience. Food & politics do not mix. I'm sure some of your guest are Trump supporters read more

Amazing views and a local vibe for outdoor drinks. Not great for food. The lobster roll was a miss! But the drinks and views were worthwhile. read more

The Upper Deck - Teeny tiny lobster roll $27. Excellent fries at least! - New American Near Me - Southwest Harbor, Maine

The food was average, service was ok. The live band was tolerable, not loud, but not very good. The thing that I thought was most annoying was the 8% prepared food charge. It's not a lot, it's the idea of an unnecessary extra charge. Just raise your prices. read more

Mmm, the setting is interesting...It feels like a rustic pier restaurant that serves seafood. Don't expect fine dining here. Very picnic-esque cutlery, wrapping and dishware. They have multiple sections all with a view of the bay. The food is just ok. I ordered the fried clams and it was a bit gross that they used the WHOLE clam and not did clam strips but that was my fault for not checking. My partner ordered the fish sandwich and said it was fine. They refilled our diet cokes for free which was nice. The service was nice enough, bathrooms were well kept. Not sure I would come back here. The types of patronage seems like your gun-toting, back country folks. read more

Outstanding food, as always. I went with the Fish Reuben, one of my family members had the scallops in sherry... they said they were the best scallops they have ever had. Burgers, fish and chips... all fantastic. And I just love that the owner goes around chatting with folks. The food is amazing, the view is stellar.... Great, consistent, and a treat to in the area. read more

Food was par to sub-par versus other local restaurants. Tables were uncomfortable (glass-top patio tables). Food was pretty basic for the high prices. I had the fried seafood platter and the best part was the fried shrimp; and I know that those are imported and most likely pre-breaded and frozen. Looks like most people tolerate this restaurant just for the view. read more

I thot the clam chowder was the best I had in Maine. I like it more soupy. Most places make it way too thick. His baked stuffed haddock en casserole is wonderful and BIG. read more

Wow, what a turnaround. We have been avoiding the Upper Deck for a couple years as the quality had dipped, but tried it for lunch today and loved everything. We ordered mozzarella sticks, seafood dip, lobster clubs, a bacon, chicken, avocado and cheese sandwich, and a Cobb salad and everything was great. Wonderful service, excellent view. Will be coming back and truly hope this level of quality continues! read more

Good service, good view. Decent food. $27 for an average smallish Lobster roll. $9 for a local draft beer which is pricey.

They stopped serving last night before they were closed. We would have come earlier if we had known that.

Tried the Upper Deck tonight, and we were disappointed we did. My wife ordered Moscato, and they were all out, so the just brought her a Riesling. The waiter told her that if she didn't like it, she could get something different. This kind of made the whole situation awkward. She didn't like it, but just dealt with it. I ordered a fried haddock sandwich, with no coleslaw, and extra fries. The haddock was small, and looked silly on the bun. When biting into the sandwich, it was overcooked. They did send extra fries, but still sent the coleslaw. Whatevs. My wife ordered a burger. The waiter asked how she wanted it cooked. She asked for medium rare. This was the most anyone cared about how the burger was cooked. It was well done, please see picture. The fries were fine, basic battered from the freezer. Was table gazing, and didn't see much I couldn't live without. I would encourage checking out some other options. read more

The Upper Deck - Fried haddock sandwich. - New American Near Me - Southwest Harbor, Maine

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We were looking for a place with a vibe to grab a local brew. They did have local brews and the vibe felt cool because we would see the boats but overall the experience was just eh. We couldn't tell if the bartender was trying to be funny or didn't like us. It had just rained and when we tried to sit at a table that wasn't completely wet on the back patio, he told us curtly where we couldn't sit but gave no indication where we could sit. We decided to hang out by the edge and half the beer on the menu was out. When we asked if we could get a slice of pie he answered with just a "no." And after a pause, he followed up with "we have no desserts." Maybe this place is a locals only but we certainly didn't feel welcomed. read more

We came here for a late lunch. We asked to sit outside on the upper deck out back and this was granted "as long as you don't mind the rain". It wasn't really raining, just a few drops and I had a good feeling that the table umbrellas would be enough. They were, and the rain never really happened. Typical Maine seafood fare prepared adequately, though not outstanding. I had a "C-A-L-T": A Crab-Avocado-Lettuce-Tomato sandwich. Decent fresh crabmeat in a light dressing but mostly thin stringy parts and not that much leg meat. Good bread lightly toasted, made at the Little Notch Bakery just across the parking lot. The avocado was a nice touch. And lettuce. But the tomato - please! A tasteless pale styrofoam replica of the real thing. Totally inedible. I'm not expecting a gourmet heirloom tomato here but really, you can buy edible tomatoes at any supermarket these days any time of year, and to serve that atrocity is almost insulting. Sandwich was served with french fries and cole slaw. The fries were the spicy batter-coated type and were just ok, and certainly not house-made. They were also not hot enough, but in fairness there were a fierce wind blowing which cooled things rapidly. More about that wind: we witnessed a couple of umbrellas take flight. One was caught by another dining party and another sailed off into the overhead party lights until it was wrestled into submission by two of the staff. At that time they decided to close the umbrellas. It gets windy in MDI so you'd think they would have a system for this. But it's still early in the season and I guess those lessons need to be relearned each year as seasonal staff take the place of last year's. Back to the food: Our sandwiches also came with cole slaw. (A half garden salad is also offered as an option.) Pretty good, not too finely chopped and not too coarse. Medium sweet and lightly dressed. DW's sandwich was a lobster roll: a generous portion of lightly dressed lobster on house-made roll, toasted, with lettuce. She said it was good, with a mix of all parts of the lobster. Drinks: They had a full bar and my thoughts go to frozen drinks like daiquiris at this type of place. Our waitress said that yes indeed they do make frozen drinks but their blender was acting up so it might come out a bit screwy (my words not hers). Well with that warning I opted for a glass of wine instead. They had several wines by the glass, good pours at moderate prices, and it was solidly in the "average" category (so I was more than pleased with it). The view: a beautiful panorama of Southwest Harbor waterfront, unfortunately marred by the parking lot between it and the West Marine and aforementioned bakery. But that's why they built this upper deck that is their namesake: it is high enough that you can almost forget about the parking lot below. Dessert: Pretty good blueberry pie made with frozen blueberries of course, this being June. I hope and assume that they use fresh berries when in season. Still, I could really taste the berries, not just sweet, and the crust was thick and "rustic"-like. Service: efficient and friendly; no complaints. Overall recommendation: It's worth returning to. Keep your expectations moderate and you won't be disappointed. And save yourself the futile aggravation of driving around Bar Harbor looking for parking which will not materialize. The "Quiet Side" of the Island has much to offer and less stress. read more

The Upper Deck - Back (upper) deck - New American Near Me - Southwest Harbor, Maine

Was not impressed with the food or the service. View of marina was interesting. Would not recommend as a must try.

This is not based on their food. Arrived and was seated fairly quick. I noticed in my short time waiting to be seated that staffing was going to be a issue. Once seated the hostess gave us our menus stated someone would be by shortly. 15min later and a table next to us (that got seated after us) had a waiter show up for their order and NO one even told us they would be with us shortly. I understand staffing is a issue these days and would have been more than happy to at least be acknowledged and maybe given some water while we waited. Didn't happen and we were passed by many times. Needless to say we left and never got a chance to taste the food. I told the hostess my concern and she smiled with no sense of a care. read more

Good lobster roll and great lobster club sandwich. We were there on a rainy day but the restaurant was right on the water and there was a beautiful view and I am sure it would have been more so on a clear day. read more

I'd like to preface this by sharing that I've never written a negative review about a business online. However, tonight's experience was not handled well by the manager and so I feel that people - especially people with kids - should steer far away. We arrived at 6:00 and told it was a 45 minute wait for an outdoor table. No problem, except that our cell phones didn't have great service so we were concerned that our party of 4 (plus an under 2 year old) wouldn't receive the call and needed to keep checking in. No big deal though - we were sat about 30 minutes after the time we were quoted, around 7:15. As soon as the waiter came over to our table, we placed our order including chips & a fish bites appetizer for our toddler.. so probably around 7:25 now as the staff were very busy. We also noticed that a 3-top who came in much later than us and seated two tables away were finishing their meal at this time. 8:00 rolls around and the server finally checks back in with us, and I'm desperately asking for the chips or something for my child to eat. We finally get the chips, which are literally just tortilla chips and a ramekin of salsa - these couldn't have taken more than a minute to throw on a plate. 8:30 rolls around... no food, no other apps, no one checking in. Our friends decide to leave, as they are locals and get up at 4:00 for work. At 8:45 I go find the server and tell him we need to go, that our friends have left, and could their order be canceled and our food that we ordered over an hour ago please be boxed up. At 9:00 the waiter appears with all of our food... including the food of our friends who left. The waiter has the manager come speak with us, and tell us they were slammed tonight and therefore no discount and we needed to pay in full. We paid over $150 tonight for chips & salsa and bland take-out - including take-out for our friends who left. We were also charged for a chowder & dessert that wasn't even in our bag, which we didn't realize at the time. We were so frustrated and needed to get our child back that we didn't want to spend more time. My toddler had tortilla chips and a chocolate milk for dinner. Had communication been better or had the manager even checked in on us then I could see paying full price - but this was poor customer service and poor food. Steer far away. read more

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Very unimpressed. The first time we went last fall was fine - service was slow but crab dip was good and I was pregnant & was impressed they had alcohol free beer! Went again last week and waited 50min for a table. Service was soo slow and food wasn't good. Baked stuffed haddock was dry and didn't seem stuffed at all, just covered with Italian bread crumbs. The haddock bites were dry and overcooked. The fried shrimp app was ok but pretty flavorless. The only good food was the crab dip again but it wasn't even fully mixed, there was a huge chunk of cream cheese in the center. The waitress we had pocketed some money and charged us wrong on the tab - we gave her cash and a card and asked her to take the cash off first. We noticed the card was charged too much and the waitress acted like we didn't give her the amount of cash we said we did. She was gracious and took the $ off the bill, but with the wait, the crap food and then this, we were so ready to get out of there. After two crappy experiences, we won't be going back during our next visit. Especially since there are a few other better places in southwest harbor. read more

The food was delicious but the service was absolutely horrendous! We went for a late lunch after driving all day and were seated in Nick's section. He only took our drink order and didn't come back. We waited 15 minutes for our drinks and he didn't take our food orders. After about 30 minutes of waiting I had to speak to the host about someone taking our food orders. 10 minutes later Nick came back to take our order and said he didn't think we wanted to order food. Our food took a long time and some of it was made wrong. He also never brought our second drinks but charged us for them. I would not eat here again unless there was a change in staff. read more

The Upper Deck - Fish & Chips Dinner - New American Near Me - Southwest Harbor, Maine

Great view but the loster dinner was disappointing. The mussels were gritty and the lobster rubbery and not sweet.

It's all about location and this restaurant if first rate in its location and views. Sitting outside on the deck during dinner was fabulous and highly recommended. The menu was diverse with a broad range of options. Unfortunately, the theme of our dinner was bland and flavorless. There is no way the chef is tasting the food before it goes out. When 3 of the 4 members of our party are adding salt and pepper to their food, we have a problem. The fried calamari appetizer was cooked perfectly and crispy batter, but flavor was absent. My shrimp scampi featured very large shrimp that was a pleasant surprise, but the pasta was over cooked and overall missing any flavor. The menu is looks great, now it needs to taste great too! read more

The Upper Deck - Deck - New American Near Me - Southwest Harbor, Maine

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Stopped when we got into town. Only good thing was the view of the marina. New England chowder was like water. Meh

We came in because we saw the lobsters being cooked right in front of the restaurant and thought that was really cool. The service was really good, we were seated quickly and the food came out in good time. Ordered the lobster roll, the lobster was so good, I can tell it was fresh but the rest of the sandwich was a little underwhelming. The roll was a little dry and the lettuce under the lobster didn't fit in well. Still delicious though. read more

The Upper Deck - Lobster roll - New American Near Me - Southwest Harbor, Maine

The Upper Deck is a well kept secret. Incredible view of the harbor, working boats, pleasure yachts, mountains in the background, and no frills food that is consistently good--especially the desserts and lobster dinners. I am a part-time native (so...not a native!!!) and love this spot. Thanks Danielle for turning me on to the Gray Whale G&T's, or maybe, THANKS ALOT, Danielle, because now no other GTs measure up. Small detail, if you like the Grateful Dead, these are your people. read more

The service was HORRIBLE! The hostess sat us in this large room and we were the only diners. Then we were ignored and got up and asked the hostess to seat us outdoors. She copped an attitude and sat us at a table with broken chairs. My husband wanted to leave but I had the chairs replaced. We placed our food orders. We ordered an appetizer, the baked seafood dip with toasted pita rounds. It was delivered by a server who literally threw it on our table and I had to catch it before it hit the deck. It was very good. For dinner my husband ordered the seafood platter, fried, with fries and Cole slaw. It was a large plate of seafood and included small shrimp, scallops, fish and a huge portion of clams. It was served with cocktail sauce and tartar sauce. I had the crab cakes, 2, which had a small wedge of lemon and a Dijon cream sauce on the side. The sides were honeyed carrots and mashed potatoes. No breads of any type came with either meal. The crab cakes were good, not great and the sauce was very bland. The carrots were good. The mashed potatoes were made from real potatoes and had the skin on them but were missing salt, butter and cream. They were dead! Then the waitress ghosted us. I finally got the attention of the hostess as she was seating others diners and asked her to send our waitress to our table. We were going to order dessert but closed out our tab and left promising never to return again. So sad as we spend 2 months each summer here. We did go down the road and had dessert. It was very good! read more

The view is great. Better than the food. I tried their clam chowder (take out) and it was mediocre. I don't know why some SWH restaurants don't make really good chowders. read more

After a few less than stellar meals here ,they have bounced back and become my new favorite place in this region ,keep up the great work folks I will definitely be back to enjoy the beautiful views of Southwest Harbor from your deck. read more

Our favorite part of our entire trip to Acadia was this trip! It was so much fun. Kayaking was a blast and so easy. Having the interactions with all of the seals was fascinating. And Kyle was a delightful guide as was his new side kick Rob. I will absolutely do this trip again the next time we go. This is a can't miss experience! read more

Stopped in here for drinks one afternoon and had a fantastic experience. The view of Southwest harbor from the bar or deck is amazing, and after seeing all of the other harbors on the island I can safely say Southwest Harbor is the prettiest. Drinks were strong and well priced. The owner was a delight to chat with and the waitstaff as well. I'm actually a little glad my boyfriend and I did not discover this place earlier in our vacation because we would have spent too much time here! After my visit I checked this place out on Yelp and wowza, some harsh reviews! As this place is just recently open it is reasonable they may need a little time to iron out some kinks. But I can't stress enough, that's not my personal experience; I had a lovely visit. I also noted a lot of the negative reviewers have under 10 or under 30 reviews, which makes me question if all of the bad reviews are legit. Lastly, I did not eat here, but if I did I'd order a steamed lobster or lobster roll. From my restaurant visits on Mount Desert Island I have learned 'when in Rome, do as the Romans'. All of the food I had on my vacation disappointed except steamed lobster and lobster rolls. I saw The Upper Deck's lobster pound and can confirm the lobsters are fresh and delivered daily, and I never had a bad fresh lobster meal anywhere in Maine. read more

The Upper Deck - Their Blue Lobster! - New American Near Me - Southwest Harbor, Maine

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I've never experienced the horrific service my family experienced at this establishment today. we are a big family, so we waited to eat lunch until 2 pm. there were 14 of us all together. We were met by a woman, who we've been told was the owner, who after telling us that it would all be on one bill and that they would not move tables, decided they could not accommodate our family. We've visited South West Harbor for two decades. We've eaten at Upper Deck dozens upon dozens of times. For this woman to say this to my 70 year old father was just crazy. we will never return to this restaurant, ever. I hope this review discourages many others from eating there. This is not Maine hospitality. We are Vacation Land-Maine is based on tourism, we are the "vacation state." help us show this restaurant you cannot treat people this way. read more

Pros: Great view and the food comes out fast. Cons: The food is so-so and grossly overpriced and servers are far more interested in chatting with the loudmouth drinks at the bar than waiting on their customers at the table. Sorry, I can't recommend eating here. read more

Great view and amazing lobster rolls. Good prices and good service. We've eaten there two days in a row because we can't imagine finding a place we like more. read more

The Upper Deck - View from the patio - New American Near Me - Southwest Harbor, Maine

Came in tonight with my girlfriend got the steamed clams and burger. The atmosphere was nice, very pretty, the hostess was kind Aarronn (bartender) was excellent. Steamed clams were very tasty, the burger was very overcooked and buns were actually toast-like. Stale and burnt. Didn't want to complain because they were busy. Chef should be more concerned about his stale buns than coming out of the kitchen and pouring himself a drink . just a thought. Will not be coming back. Would not recommend it. read more

The service at this place is the pits. The older woman who seems to be in charge was literally one of the rudest people I've encountered at a restaurant. We waited for quite some time and no acknowledgement (no one else was waiting and it wasn't busy). Once we were seated we happened to get lucky and get a young college kid (male) who was so nice. The other staff seemed irritated and disinterested. The tables around us people were sitting waiting for drink refills, food orders etc for a long time (again, not that busy). My crab roll was ok but the bun was stale. When we left there was a line out the door (again not busy). Avoid this place at all costs. Even the view isn't worth this mess of a restaurant. read more

The Upper Deck - Menu - New American Near Me - Southwest Harbor, Maine

How is this place still in business. The server was rarely present enough to get basic service from. The older woman who appears to be the owner frowned upon us on numerous occasions while coming by to give us her forced obligatory and non-genuine "how is everything" attempt at customer care. The food that arrived at our table looked so bad, we thought it was a joke. And half of my party (party of 4) that ate there is still feeling the after effects of whatever sickness it gave us. The only reason I give this place one star is that they do conveniently provide you with a nice up-kept bathroom far away from the dining area, which you'll need and spend quite a bit of time in shortly after dinner. read more

The lobster was cooked perfectly and so fresh! There was a wait, but as expected because it is high season. The owner and family are working hard in the restaurant every night and they are just great! The table next to us ordered the last blueberry pie slice so we will be back tomorrow for more lobster and hopefully pie too! read more

This is a family business (we found out afterwards) and that must be the only reason that the women who runs the front is still there. She was extremely rude. We went with a party of 13 and she stated that she wouldn't seat us. When we explained that we could be separated any way she would like and we don't have any illusions that we'll get our food at the same time she said that she doesn't do that because she did that before and got a bad review. If she's making a business decision to refuse 13 people just because she's worried about a bad review that's one thing but she was incredibly rude condescending and dismissive which was not necessary. read more

A friend Recomended the Upper Deck. I had a great experience there. The lobster roll was really good, the cider was tasty. Staff and owners were friendly and efficient. met some nice locals also. read more

One word: filthy Two words: pricy, unworthy Three words: soggy fries, clams read more

I don't typically give reviews because I'm not a picky eater, but this place warrants one. When we were seated, they did not give us menus. We had to ASK for them as well as water. We ordered 5 of their burgers, all medium, and they somehow cooked all of them like a rock. We asked for another burger, and they STILL messed up. Pretty convinced they don't know what "medium" is. Good views, but literally go anywhere else for that. read more