The place has a good, expansive menu and a good bar selection. However, I recommend this place to go as you have a 25% chance of getting a decent server. Pro-tip - write down peoples orders. You may actually get them right for a change. Also, check your bill as there are always a few surprise add-ons you didn't order. So yeah, terrible service but overall decent vibes and lots of options for food save the 1 star read more

I want to first say the entire staff is welcoming, friendly and professional. The ambiance is very comfortable and vibe is on point. Food choices were delectable and presentation was superb. Now, let's get to my waitress!!!! Christina "Tina" I WILL REQUEST HER EVERY SINGLE TIME I COME TO UNION KITCHEN. She very knowledgeable, very patient and professional. I am so glad my family and I came across her. EPIC CUSTOMER RELATIONS. read more

If you like slow service and expensive food, this is the place to go! We were one of only four tables occupied at the time for a late lunch, and it still took them over 20 min just to come take our order and another 50 min to bring the food out. I hate to imagine what their service is like during dinner rush. read more

Service is delightful here! Immediately greeted on a busy Sunday night from the bartender, Sabdy! Great drinks! Food was ran by enthusiastic teammates named Nelson and Liesl! Great service and ambience here. Would love to come back on a Friday night and enjoy the live music by the patio! Can't wait to come back! Thanks for the great service and drinks again Sadby! read more

We really enjoyed our meal and the robot server helpers were fun to watch. Great atmosphere and location

Awesome place for lunch, dinner, business meeting. It's a great place with awesome food and atmosphere.

Love this place! Lots of yummy options on the menu and great atmostphere! Cocktails and brunch on weekends are great! read more

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Not good at all. Food not tasting good. Definitely not recommending for people who want to explore.

One of our favs now! Great Covid distancing and good service! Drinks were great but barely any alcohol in them. Dishes were tasty and some of the ones we saw passing looked amazing. Patio was nice as well! read more

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Been there a lot. Their brunch is a hidden gem and a must! Great staff, great atmosphere.

Well tried this place again after three tries you are out. Made reservation still had to wait. Waitress was super impatient and we asked for paper menu as our phones were not working on the online menu which was denied to us. Ordered margarita which came melted after I asked for it a second time. Fries soggy and tasted like cooked in old oil. Only got two stars cause alcohol in drink was enough to almost make me forget about bad experience. read more

The Union Kitchen - New American Near Me - Cypress, Texas

Terrible old fashions. I sat at the bar and wasn't helped for around 10-15 minutes then when I finally was helped the bartender seemed annoyed I even came in. The old fashion I had was $14 and tasted awful they didn't even use luxardo cheeries. Like sheesh if you want to charge like a high class restaurant at least have the quality to back it up. read more

Are you hungry? Are you looking at receiving reasonable service? Than this is not your places to attend. Before you make a Reservation at this low quality restaurant, make sure you have 2-3 hours to spare, Have patience, and you most importantly are not hungry. Arrived at the location at my reservation time, and was attended 10 minutes later after sitting, drinks arrived 10 minutes later and I placed my order, after waiting another 15 minutes I received a small appetizer. So now we are 35 minutes in and no food. Finally after another 30 minutes of waiting, still no food. Total of an hour of just sitting around and not seeing food come out from the kitchen. Guests around were also complaining of the low quality of service they have. If you plan to eat here, you may want to place an order 90 minutes before your reservation and MAYBE just MAYBE your food will be ready. read more

We walked in to the location in Town lake, we got seated immediately, this was 1:00 on a Friday . So we're sitting there waiting on someone to even acknowledge us , no one said we will right with you or took our drink order , so after about 4-5 mins we got up and started to walk out , a guy walked up and said can I get you anything , and we said the door . Explained to him why we were leaving . Also the restaurant wasn't even busy . read more

Our server made our experience at the Union Kitchen that much more enjoyable. Thanks Derrick and Anthony. The union bowl, mimosas and the beignets were all great! Can't wait to come back for the lobster grilled cheese. read more

The Union Kitchen - Beignets - New American Near Me - Cypress, Texas

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Went last night for the first time. Great ambiance from the outside with the boardwalk having live music and kids playing etc. When we went inside the hostess was not welcoming we had to say hi to have her talk to us. No one else was in the lobby so it's not like she didn't have someone else to greet. When a table was ready for the 3 of us she walked thru the crowded tables way far ahead of us and put the menus on the table and left before we got there. Our waitress was maybe new and maybe had too many tables to cover?! Our drink order was one water and one beer and one iced tea. The water and tea came out quick and the beer wasn't ready. She said the bar was backed up tonight and it would be out soon- so maybe the tap blew on the keg?! 10 minutes later the beer came out. It was canned. Why a 10 minute wait for a can of beer? We ordered the meatball with voodoo sauce appetizer- they were decent. The sauce is good. Presentation on the appetizer was meh- but whatever. We had to ask for plates and silverware to eat. For dinner, I ordered medium NY steak and mashed potatoes while my husband and dad ordered pasta dishes. I had to cut the first few bites of steak with my butter knife- it was more on the rare side and hard to cut with the knife. The hostess walked busy with another guest and I asked her for a steak knife and she came back with more silverware. Before she left I asked if it there was a knife in there and she laughed and said oh you wanted it for your steak. Whoops, I'll be right back. After I was able to get a couple bites in I realized my steak was pretty much flavorless. I asked for salt and pepper when our waitress came back. My water was empty as was dads tea and my husband wanted another beer but didn't want to wait 10 minutes so asked for it to be quicker this time. All items were delivered quickly this time- except a refill on the tea- that was never offered. The other tables near us were not being taken care of either and our waitress was being 'coached' by guests at each table within earshot of me. She needed help or less tables or something- maybe it was just an off night? Overall the location was great and so was my company but next time I'll go to ambrezia for the same view and good service. read more

We were greeted as we came in. We even got our drinks within 20 minutes of sitting down. We ordered the shrimp and crab tower. The chef said he didn't want to serve it because he wasn't sure of the freshness of the seafood. 40 minutes later we had our second round of drinks and a different, but cold, appetizer. 60 minutes later, the table next to us got their food for four before we got our food for two. At that point, we asked for the check. That's when the food was brought to us, 70 minutes later, and the manager said have it anyway as the whole check was comped. I DO NOT RECOMMEND THE RESTAURANT. The service is terribly slow! read more

Service: Service was nice, joyful and understanding. Although we kinda gave him some trouble with the changes of a lot of orders, he stayed nice and did not give us any problem. Food: the food was good, but you need to be careful what to order. The price is reasonable. Scenery: the view is so nice. The lake with the green view. The only cons: The chairs are not comfortable. read more

They took forever to bring me my food and there was not many consumers. Waitress also promised me my drink and it never got here! Will only come here if you want food with no flavor read more

I ordered the shrimp burger. I found a sticker in it, possibly from the tomato. Was ok otherwise.

Sat down at the bar on a Thursday during happy hour and the most pleasant experience. Drinks were amazing and the food was even better. Tori was an excellent bartender and very attentive! Definitely recommend to anyone for a good atmosphere and great service. read more

The Union Kitchen - New American Near Me - Cypress, Texas

We have thought of going for some time, and were excited to visit. At first glance Union KItchen Boardwalk is a very nice restaurant in a trendy location. What it lacks is friendly staff, attentive wait staff, and any of the niceties that the location appears to try to obtain. Attention to detail suffers due to a gloomy staff. We arrived for our reservation a few minutes earlier than we intended to. Upon entering, the hostess appeared to be upset for some reason. Once she found our reservation in their system, we were escorted to our table. The crisp white tablecloths failed to soften the harsh noise level. After nearly fifteen minutes, our waiter took our drink order, never looking up from his notepad. He then disappeared for another ten minutes and returned with drinks asking if we were ready to order. We ordered normally. When the waiter happened by, the wife asked for sweetener for her tea, and the look on the waiter's face seemed to indicate he was horrified that she had asked. After another five minutes, he brought the sweetener from the bar a few feet away. Our drinks were never refilled until the check had been presented for payment. Our orders came out after another twenty minutes. The wife's pasta was smaller than expected in a bowl that was too large for the portion, making it appear miniscule. What was there was flavorful and she enjoyed it. I had ordered the Greek wrap with house made chips. The chips were stale, and chewy, not worth the effort to make in house, and an overall disappointment (Lays would have been 100% better). The wrap was cut diagonally in half but was not secured in any way, so in transport it began to open up, making it difficult to handle. The filling was oddly cut, and overly dressed with yogurt sauce, making it slippery causing it to fall out. I eventually gave up and ate it like a salad. Once the waiter came back we finally saw his face. He plopped down the check in a what appeared to be a dented, cigarette case. We paid, and met the loveliest hostess, as she held the door open for us to exit. Her smile lit up the entrance, probably because she had just started her shift. There are better restaurants in the location that the Union KItchen occupies. From Crepes to Mexican Cuisine, better options are available. Overall, a disappointment, and an opportunity lost. read more

We have gone back a couple of times since that first review. It was delicious both times and the service was great. I had the union chopped salad with salmon and my husband had the fish and chips which he says was the best beer battered fish he has ever had. read more

Best dining experience in a very long time! The food was great, but the staff was greater. My wife loved the Boost Bowl and I had the Greek wrap with truffle fries. Absolutely perfect. I ended up joining the loyalty program mostly because the waiter Brett was so on the ball and totally got my wife's Animaniacs joke. read more

Made reservations yesterday @3:45pm for 3 people. Upon our arrival there was a party of 4 standing in the front waiting to be seated but no one was at the desk. Meanwhile behind us was a line forming. I asked the party standing in front of me if they've been helped and said no one has helped. What is funny about this is imagine the entrance full of people and directly in front of you is what looks like a manager watching us the whole time just tapping her pen watching us but that was it, just watching. She had short blonde hair pulled back with big lashes. So I dislike that I had to approach her and ask her if she can help us. She had this annoyed look on her face, no smile happy that she had customers at the door or anything like that. So after they finally took the party of 4 in front of me. I gave her my name and told her that I made reservations for 3 and she looked me up and found me but instead of checking me in she put me down as a no show' because I just received an email from my open table app saying that I was a no show. What's with the extra rudeness? Managers if you're reading this take a look at the cameras and teach that one lady in particular to smile because life is great!!! Your food was great and our server was awesome as well! My Mom enjoyed her short rib plate and my husband enjoyed his chimichurri steak. I didn't like the way we were greeted at your front door, it happens I guess when someone is having a bad day and likes to spread it around. Reminder tho smiling goes a long way especially with first impressions. read more

We were excited to try this place for the first time, but we won't be back. The food wasn't prepared with any care. The crab meat they used was gross, and the chicken fried steak was chewy and soggy. The saving grace would have been the eggs but they were almost raw. Rest of the table was disappointed as well. How do you mess up a hamburger? Had to get up several times to find someone to refill our beverages. Maybe we caught them on a bad day, but I don't think so. Eye contact dodging was in full effect by all the staff. I also ordered a $7 brunch bloody mary and was charged $12. I'd go somewhere else of I were you. read more

Went to The Union Kitchen today for breakfast. It was my first time eating out and at a restaurant since March. The general manager/or owner (not sure his exact role) could sense either I was new or not 100% comfortable. He smiled, waved, started a brief conversation and said thank you for visiting. A few minutes later, we were given beignets for our first visit in. The server we had was nice and very customer experience oriented. The service was quick, and the food was amazing. I had a smoked salmon Benedict with pickled onions. I will definitely be back due to the guidelines in place for social distancing, all staff had on gloves and masks. Very spacious to feel comfortable and not on top of others. Good food. Nice atmosphere. And, amazing service from start to finish. read more

The Union Kitchen - Beignets - New American Near Me - Cypress, Texas

If I could have it zero stars, I would. I continue to try and give this place a chance bc of the location. We were seated at the bar and my friend told the bartender that she signed up for the rewards but was inside of how it all worked. The bartender swiped her card and told a she had a $25 credit for food. We had a few drinks and some appetizers. Our original bartender left and we had this sweet boy who was only two weeks in and in the weeds. I asked to speak to the manager who consistently cut me off and spoke down to me. Upon leaving, she said words and made faces that my friend saw, and called her out on. It's so sad to see what could be such a great asset to cypress, but your management is too busy eating and drinking with staff to acknowledge let alone deal with small issues accordingly. read more

I've visited twice and absolutely enjoyed it here! The first time I tried the breakfast sandwich and champagne karafe and was stuffed and satisfied. The second time around I opted for my favorite french toast with eggs and breakfast potatoes - delicious. Union Kitchen was hospitable and this will be a place I frequent often. read more

I went to The Union kitchen and we had a wonderful evening. The manager Laura was extremely nice and friendly and the food was fantastic! If you go ask to be sat in Pablo's section. His customer service is great! read more

While in town for a recent business trip, a colleague and I decided to give this place a try. Hostess was very friendly, both coming and going. Wait staff was fantastic. I had the braised short rib. It was phenomenal. I highly recommend this restaurant to anyone looking to break away from the standard chain restaurant fair. read more

I wish I could give them a negative review. My tab was $220.46. They swipe my card for $100.00 and $186.27 and they stated that both transactions declined which is not true. The payments went through on my account. They wanted to swipe my card for a third time for the full balance $220.40, and I told them no since you have already swiped my card so many times that my bank has placed a fraud alert on my account. They told me that the general manager was going to come and speak with me about the situation and he never came and said a word. The manager Erin comes to the table and says we do not have to swipe the card again we fixed the issue. After, we have been sitting at the table 30 minutes after everyone has finished eating and being told that the payment was declined. This was a total embarrassment after knowing the money is in the account. I just want to thank them for ruining our Father's Day brunch. If you look at my Google review the manager Erin Stagner responded blaming me for them swiping my card multiple times. How ridiculous. read more

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It was my first time coming this past Saturday and I absolutely LOVED IT. Everything from the people, to the food, and how clean everything was. Rob (I believe the manager), was so incredibly welcoming and accommodating. The staff seems so friendly and on top of everything. I got the Peggy Lobster and, wow. They did not hold back on the lobster as they give you a good amount and it was so fresh! On top of that, the mimosas were delicious and so affordable - penny refills! I will definitely be coming back! read more

The Union Kitchen - New American Near Me - Cypress, Texas

Great menu and drink options. The service was excellent. We were created by everyone with a smile and compliments. The staff is definitely the best part about this restaurant. Highly recommended. read more

I came here for the first time for a weekday lunch. The place wasn't very crowded and our server was very attentive. We ordered two entrees to split. We got the Doris summer salad and substituted chicken for the shrimp and requested the balsamic dressing. This was a delicious combo! Very fresh and generous portions of the ingredients. We also got the grilled chimichurri hanger steak which came with cheddar grits and roasted veggies. This was incredible! My mouth is still watering. We ordered it medium rare and it was cooked perfectly. I can't wait to go back and order it again! read more

The Union Kitchen - Summer salad- substituted chicken for the shrimp - New American Near Me - Cypress, Texas

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Food was good, drinks were delicious (albeit a little slow), and who i guess was the manager came to check on everyone a few times... but i came here to write a review about our waitress, Emily. She was kind and prompt and helpful and SHE RAN OUTSIDE TO GIVE ME MY TO-GO BOX THAT I LEFT ON THE TABLE! That was amazing! I really appreciated that! who does that nowadays! I hope management knows they have a good one! Thank you, Emily! read more

Came for my friends graduation dinner, and she found hair in her food. Instead of responding like a professional individual, the lady that she complained to reassured her that none of the cooks have long hair, so it wasn't any of her cooks as if no one else on her staff had longer hair than the cooks and could've exposed the food to the hair she found. We ordered four different pastas, and they all came out four different colors and flavors. No one particularly enjoyed their order enough to want to come back. Our server was great but the person over her was not. also, they already include a 20% gratuity charge. read more

So good... wish I could go back! A must try .....The "CINNAMON ROLLS!!! My photos speak for themselves! read more

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I went to this place on Sunday 12th for Galentines with friends. Unfortunately, I was the only one ordering the pistacho chicken pasta. It was super sour but I though it was because of the artichokes. I actually made the comment but I ate it anyways. My bad. I ended up having a food poisoning that started the following morning at work. I had to go to the urgent care twice because my symptoms got worse: chills, fever, vomiting, nausea, headache. I wasn't able to hold food. By the 3rd day I had an excruciating abdominal pain that almost took me to ER. I had to follow a treatment including antibiotics and eat soft for several days. I missed 2 days of work plus all the related expenses. Honestly I'm not even sure if the restaurant will take my experience into consideration (I paid with debit card so I have the receipt), but it'd be fair if at least my bill is refunded... be careful ppl. read more

The Union Kitchen - New American Near Me - Cypress, Texas

The only reason I'm giving 2 stars is because of our waiter. He was awesome! I'm guessing all the staff are just as cool. We only had drinks and food because we left after the appetizer and went to the nearest restaurant. The drink was fantastic. It was something the waiter recommended with raspberry. Maybe we ordered the wrong appetizer? But the lobster rangoons were extremely greasy... sauces were 10/10 though read more

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