My husband and I LOVE this store! We both had hats from this store that we bought a year ago and…read moreDanny (on of the salesman) helped clean and reshape our hats and he was so nice! He also gave us great advice on our hats and their care, and one thing we really liked was he wasn't trying to sell us something new, he was just a friendly person overall! He also gave my husband a lesson in cowboy flirting techniques lol And the boots that I got were very reasonably priced and they are great value!

Best boot buying experience ever. The owner Lynn and associate Emma both went above and beyond in…read moreproviding over the top customer service. I am an out of state buyer but Howell Western Wear went out of their way to help me with my decision on which pear of boots to choose, even texting a demo video of the boots I finally settled on. After months of buying different boots online and having to return them all, they helped me settle on a pair of Black Jack Boots, and they exceeded my expectations in quality, fit, style and all at a great price. HWW is the only boot shop I will ever buy from. Can't wait to stop in and meet in person next time I'm in Michigan. Thanks to everyone at Howell Western Wear?

Today is the first time I've been in an Anthropologie store. I received a necklace and pair of…read moreearrings for my birthday, but I already have similar items so I came to the store to exchange. The ladies are very helpful and pleasant. One of the ladies told me that when you sign up to receive communications from them that you receive a 20% off reward. I will sign up at a later date because I don't need to buy anything soon.

This looks like a new location. It was not easy to find in the mall, I kind of stumbled upon it…read morewhile wandering. I do like their products, they are fun, but so, so expensive. They had a nice space with several areas including their famous homeware products and even a tiny room filled with sale items. It appears the Birmingham location closed, or even possibly just moved here. I am glad they have it here at 12 Oaks and hope they can maintain their customer base and remain open.

Best store ever! Beautifully curated lux items and always as described. Jess is the best! if you…read moreare an avid lux and designer person this is the place for you! Staff is East to work with amazing unbeatable prices too!

From ladies' designer clothes, shoes, bags, belts and even fancy jewelry is available and sold as…read morepre-loved items. We were able to buy a dress for as low as $8. As first time customers, they ask if we would like to share our name and phone number to track their regular or frequent shoppers. I was given a $5 coupon that can be used on our next visit. Pre-loved items are in very good condition, sometimes a tag is still attached to it from the original store. Clothes Mentor smells so good that it sets your mood to shopping therapy mode ;-) They accepts cash or credit card payment. I could have given a 5 star rating however some of the staff were very insensitive to walk-in customers, most especially to those who don't speak or understand English at all. I saw the expression on their faces the dismay when an elderly customers ask and they seem to be not so helpful. You could hear the same answer like "whatever is out there is what we have". Also, some of them choose to greet whoever they want to greet that day. Very much commend one the clothes specialist working there named Linda, she was very polite, engaged in a conversation, and smiling the whole time. Lots of parking. Store hours Monday to Saturday starts at 10 am to 8 pm. Sundays open at 12 noon and closes early at 6pm. Still itching to spend your hard earned money? Walmart, Sketchers, Hobby Lobby and some other stores are open and just a few meters apart from each other.

employees are chill overall great experience…read more super cool stuff there nice discounts n stuff

I am really sad to do this but I have to give this location of hot topic only one star. It is not…read morebecause of the staff! The staff was so wonderful so great so informative and so helpful they were amazing! I am giving this location on one star because in the past I would come here every year to get my holiday gifts for the kids. In the past they would offer great coupons and have a nice selection of clothing. This time they barely had any clothing! I asked the staff and they said the company decided to supply the store with less fashion. This left us empty-handed. I was looking for dresses, unique clothing, and accessories for the giftgiving season. They also had less of a selection of blind bags and other character driven items. They really did not have a big selection of anything! They did not offer any quality sales, the store was pretty bare compared to what it had been in the past. I guess I will go to other locations to look for my presents this year. I hope that the company sees this post, and decides to restock the store this summer with more fashion items in a larger selection. I would come back and shop here again if the merchandise selection changes for the better.

Come see Spencer at Nordstroms! I found my bag for travel! The Beis Weekender is HUGE with a…read moretrolley sleeve!!!! I'm SO thankful for his kindness and patience!!!

On a recent visit to Nordstrom-Twelve Oaks, my friend had an appointment to get a dress altered for…read moreher son's wedding. I was along for moral support. Upon arriving in the women's department, we asked Ann where we should go for alterations. Ann couldn't be bothered to show us where to go, she instead pointed to a nearby fitting room. We then asked Deborah, and she took the dress, found a fitting room for my friend and promptly called the alterations department. Thank you Deborah. After the alterations were complete, it was suggested to my friend that she open a Nordstrom credit card in order to get back the alteration fee in Nordstrom notes. Deborah so kindly started the process. 45 minutes later, after being transferred around to four or five different departments on the phone, Deborah called for a manager. Kurtis, the manager, was finally able to finish the process. Had the alteration fee not been so steep ,we would have walked away. Truly, ridiculous. Kurtis did provide us a free lunch in the Bistro, for all the time wasted. While waiting for the approval process, I wandered into the lingerie department to look for a specific brand of underwear. There was no one working in the department. I had to find someone from another area and of course the sales person immediately said that wasn't their department. What has happened to Nordstrom and their sales team? Nordstrom was always the gold standard for customer service. Perhaps they should take a lesson from Von Maur- There are always plenty of people working and you are always asked if you need help. I am not sure why I would go back to Nordstrom.

Much better than Birch Run in my opinion. Walkable, Good selection of stores, some great buys.read more

Used to be the Tangier outlets. Was bought out a while back…read more Ralph Lauren, Chico's, Coach and White House Black Market. Several vacancies. Wish it had higher end brand outlets. Busy for a Sunday, but it's not as busy as decades ago.

Love this location! Staff is always extremely helpful and I love the discounts I get with my VIP…read moremembership!

Nice quality but very expensive spending $80 on a one clothing item especially athletic wear is…read morecrazy! Definitely wait for the sales.

Awesome PopMart/Asian pop culture collectible store with a wide selection at great prices. They…read morehave authentic labubu merch as well. Check it out at Twelve Oaks Mall!

the staff yelled at me and my friends after we tried to return items. Mind you, there was a return…read morepolicy on the receipt and she still said no. Quite obnoxious behavior to me!