Today was my first visit to the Milford Verizon store and I would recommend it to everyone. I had…read morea very brief wait while a customer was being helped. I came in with 3 phones and 3 different problems. I was rattled while trying to explain each problem. Sean calmly listened and took care of each phone. I was in the store for less than 20 minutes! Sean was great!

WARNING: DO NOT TRUST THIS STORE - Deceptive, Unprofessional, and Dishonest…read more I've been a loyal Verizon customer for over 10 years--but after my experience at the Verizon store in Milford, MI, I will be switching providers entirely. I traded in three phones at this location, all of which were physically handed over to store employees and left in their possession. I was told these would be mailed out and that I would receive trade-in credits toward my three new phones. Fast forward several months: no credits, no phones, and no accountability. All three devices were apparently "lost"--and I'm left footing a dramatically higher bill. To make matters worse, I was blatantly lied to about a watch promotion--something I later found out didn't even exist the way it was pitched. These salespeople will say anything to close a deal. They're unprofessional, dishonest, and deceptive. Trying to get answers has been a nightmare. Milford residents, beware. Save yourself the stress and go anywhere else. This store is a disaster and a disgrace to the Verizon brand

Polite, honest, knowledgeable, quick, and best of all reasonable. My iPad puked. Black screen. No…read moreway to get any information off of it. The guys at Phone Clinic quoted me a price to analyze it and in a few days I had it back...just like new! They also replaced the protective screen on my iPhone. Cost was minimal! Couldn't be happier with the expert advice and treatment. Definitely will return with future issues!!

I would absolutely not recommend the phone clinic for any sort of phone repair. I brought in my…read moreiPhone 17 pro max to get the screen fixed. I went to pick it up when it was done, and Brian said His screwdriver slipped when doing the repair resulting in 3 giant lines going down the left side of the screen and a black bubble in the corner. He said I would have to pay half of the service and take the phone and he would have a new screen overnighted. This was a Friday and the new screen didn't get put on until the following Monday, so I paid the rest of the service on monday. After getting the new screen on Monday within A week of having the screen I picked up my phone to see 2 lines back on the left side of the screen in the same spot as before. I called him to explain what was going on and was aware of their LIFETIME warranty. He told me I must have done something to it and there's nothing he can do but would call me back. Never heard from him again. Went in a week later after waiting to hear back. Told me it wasn't that big of a deal and I can't prove it was his fault that the screen is clearly defective. Safe to say they do NOT honor their "Lifetime Warranty" and do not value their customers time or money. Would NOT recommend.

Walked in today (3/14/26)hoping for a fix for my phone issue. It was not charging. I had tried to…read moreclean out the connection, with no luck. I didn't get his name, but the gentleman working was able to clean it out. Sooooo grateful! I use my phone for work and desperately needed a fix. I hope never to need a repair again, but if I do I know where I will be going.

What a great experience each time I go! I have referred friends here as well. They do a great job,…read moreare friendly and quick! I barely had to wait today. You have to try this place when you need a new screen for your cell phone! Thanks guys for helping me out!

Very good service nice and friendly and my phone was fixed while I waited! So happy I went to this…read moreplace ! Thank you

Simple process to schedule an appointment, had my phone back in under 30min (had a crushed screen…read morefrom an unfortunate incident with a car). Very professional, would recommend!

My wife found this place when her phone quit working. When my grandson broke his tablet screen, I…read moregave it a try. Ray at the Pontiac store knows his business. Solid and quick repairs, reasonable rates and good communication. Just now, a granddaughter broke a button on her brothers iPad. Ray could have shaken his head and told me how much it would cost, but green had a fix that might hold until Christmas. And it took 30 seconds! This is now the ONLY place I'm bringing the family phones, tablets, etc...

wish i could rate these guys higher, i was patient with the repair of my steam deck. but its been…read morealmost a year for a near $100 refund on a faulty abernic device

I don't write many reviews, but Dustin went out of his way to help us. He completed the job…read morequickly and the phone works great. Dustin was friendly and professional. I would highly recommend Instant Phone Repair.

Cracked my glass while "fixing" my phone. Said it was like that. Won't fix it without a charge. I…read morecan see little tooling nicks on the edge of my phone from where they where lifting the glass out and one happens to be right by the spider crack they caused. Take responsibility for your work, mistakes and all. So $140 later and my phone is worse off than when I brought it in.

We brought my son's android phone for a charging port repair and the very honest gentleman said it…read morecould be a cleaning. He quoted us the prices for each and said he would know in about 20 minutes and to come back (or wait in the lobby). We came back and the phone was done! It only needed a port cleaning and he saved us money. Very honest and reliable service I highly recommend. They repair all sorts of other electronics as well.

'Ohh, my word! 'These young men (and 'even' their online protocol)…read moreis remarkable! 'I just likened it to; "Old School Etiquette'' ... 'And, still while 'writing' this ... their 'impact' has not left me ... My experience was w/Chris @ the Bloomfield Hills location ... (then, later w/Francisco via telephone) . Anyway, Chris was amazing as well as a total gentleman ... polite, soft spoken, knowledgable & patient. Whomever of 'you' are seeking/needing this type of assistance ... do not hesitate ... 'Quick Phone Fix' is it !!