1. Instant Phone Repair

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Howell, MI

Instant Phone Repair

3.7 (6 reviews)
Closed • 10:00 am - 6:00 pm

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Services - Instant Phone Repair

Cloud services

Data recovery

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1 year ago

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4 years ago

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Dustin N.

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4 years ago

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Dustin N.

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4 years ago

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6 years ago

Great service with a home repair option. Was right on time and professional. My phone works like new again!

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8 years ago

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Normally, I repair my own electronics but I couldn't tell if the battery I installed was the…read moreproblem or not. Found out the USB and HDMI had also gone bad before the laptop battery replacement so I decided to give this company a try. Excellent customer service. One star deducted for scratching the case trying to pry the protective cover off when I dropped it off.

Please please please, for your sanity, avoid this store at all costs. I had to go here for an…read moreinsurance repair on 7/7/26 for a cracked screen replacement. The repair went great and all, but once I got home, Maybe due to a faulty seal or improper installation (likely the case) the corners started to lift. I immediately called in to report this, but due to travel, could not get to the repair until today, 7/13/26. I called this morning to verify if I came in before 6, they would fix this issue clearly done by them, to which they said yes. Then the time comes, I spend an hour round trip getting here, just to be told no and turned away. The store manager, Andrew, is arguably one of the least professional individuals I have had to interact with. I pleaded my case, told him the situation, and that I wouldn't aimlessly waste my time driving here. I then repeated that I called earlier to confirm, to which then he flailed his arms in the air like a child and ran out back to call whoever he did to confirm, then came back and lied to me saying no one ever said this. I pleaded once more but he still said I was not his priority and should have better time management to get down here (I work til 4:30). Last time I was here, I watched Andrew get in a confrontation with another customer who complained about the service here (shocker) and raised his voice at Andrew, who started shaking with fear, and had to go outside for well over 30 minutes to cool off, slowing down repairs and customer service further. Over all, negative review if possible, do not waste your time or money here for subpar service, and people who do not stand behind their service.

iCare Repair

iCare Repair

(21 reviews)

$$

Late Yesterday I was given the run around by Verizon's corporate and franchises who DO NOT service…read moretheir products they sell. Brighton corporate store was rude and unfriendly to customers. Fortunately I was referred to by a customer in line to go to this iCare repair shop. Last night I was greeted by John, their tech who was sociable, friendly and courteous! I would have my phone after 10 am. I didn't mind the overnight wait. This afternoon I was treated by Mel (see her photo) who was super helpful to a customer in front of me having severe issues with her phone. Mel was straight forward and steered the woman in the right direction to get her problem solved. This was a wonderful service, my phone was repaired and ready to go when I arrived. I highly recommend this store due to its hard working manager and tech personnel, Forget Verizon for any repair work, they just don't do it. Bravo iCare ! Because you do! Many thanks!!!!!!!!!

Back in July 2024, when I was visiting my elderly mother in MI, she mentioned that her Apple Watch…read morewas needing a new battery. This place is right near my brother's house, so we took the watch to this place.. (yeah, I know, we should have taken it to the Apple Store) Almost four months later after lots of excuses for the delays, my brother goes to pick up the watch and it's BROKEN, band put on upside down. won't power on...My brother asks for a refund of the 95 bucks that he paid. They refunded us 69.21!! So if you are looking for a long wait, some feeble excuses, glaring incompetence and a complete lack of responsibility (Remember that old fashioned custom of apologizing for a mistake?) this is your place!

Instant Phone Repair - mobilephonerepair - Updated October 2026

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