I was very impressed with the knowledgeable, friendly and helpful staff at Wheels in Motion. I had…read morea bike issue and even knowing that they would not be able to charge for their help, they spent about 20 minutes patiently helping me with my issue. Although I wasn't shopping for bikes at the time, they have a great selection and I would certainly return when I am ready to purchase a bike.

I arrived at 10:30AM. Maps has this location listed as opening at 10AM Mondays. I reviewed the…read morewebsite closer and it's listed as opening at 11AM Mondays so I got an amazing beverage at Dozer and came back. I called the store and no one answered and the hours were not mentioned in the recording. Now I see the small print on the window that has a glare that it's not open mondays. The website needs updating to reflect this. PLEASE UPDATE YOUR HOURS so no one else wastes their time.

Charity Bikes in Brighton is very impressive as it's an all volunteer nonprofit that gives…read morerejuvenated bikes to people who can't afford them They fine tuned my brakes so it rides smoothly

Just bought a used bike from these folks and it was an outstanding experience. Incredibly…read moreknowledgeable and helpful staff. Literally the most pleasant retail experience I have had in a long time. Great value as well.

I had a great experience with a new purchase at HEH! Walked in early afternoon on a weekday…read more(without an appointment) with the vague idea that I was interested in getting an ebike to start bike commuting to work downtown, to use an alternative to driving for things like going to the farmer's market or running an errand, and hopefully to be able to enjoy leisure biking as well. Clayton patiently answered all my questions, listened to me describe my use cases and what I cared about (safety being very important to me), and talked me through some good options. We picked out an ebike that seemed to really make sense for me, and then he spent the extra time to help me pick out the accessories that I needed out of the options available (helmet, rear view mirror, bike lock, panniers). I was able to test ride the bike (which rode so smoothly) and got a rundown on all the main functions. He also ended up test riding it and made some adjustments that he thought would make the whole bike experience better for me - like adding carabiner fasteners for the panniers on top of the default velco straps which were clunky, throwing in a bright safety vest in my "swag bag", and making sure I had a system for my bike key. The little extra things! I appreciated being able to walk in with a vague idea and walk out (maybe an hour fifteen later) confident with a purchase and ready to start riding (no reading through instruction manuals or bike adjustments needed!). Also note that they have their own parking lot in the back, which is convenient!

Kim and Jim worked with me extremely patiently in getting me the best Ebike for me. I so…read moreappreciated the attentive listening to what I wanted and for helping me to make it work. I highly recommend buying your E bike from these professional experts. Jim and Kim are so knowledgeable about the E bikes- their employees are too! Go for it! I can tell this Ebike is going to change my life for the better!

What is wrong with your​​ I like the real friendly environment and I feel comfortable and confident…read morethen I went to a prior bike shop in Dearborn that's all I'm going to say great bike I got from them but they did not do what they needed to do to make satisfied about the bike a week ago on the way home my real brakes fell on​

Great service reasonable prices Got a tire fixed & bought a new tire I'm very satisfiedread more

I brought my beater bike to On Your Left for a long-overdue tune-up, and couldn't be happier with…read morethis little shop. The open hours are limited, but I was able to easily set up alternate times to come in for both the drop-off/initial consult and the pick-up. Prices are very fair, and your options are explained in order of importance/cost-effectiveness, which is super helpful. For example, I was advised to replace my brake pads and broken axle, but hold out on replacing my worn chain and cartridge until spring/summer since the chain will rust over the winter and it wasn't yet in such bad shape that it was a danger.

I came across On Your Left Bikes while looking online for ideas about where to buy a used bike in…read moreAnn Arbor. I was looking for a fairly budget option, a bike I can feel comfortable locking up outside in Ann Arbor and Detroit and that I wouldn't be devastated to have stolen (although I'm not inviting that...!). I swung by the ReUse Center hoping to get lucky, but lucky I was not. I checked Craigslist but the thought of setting up multiple appointments to check out random bikes, most or all of which I would probably decide against, sounded like more work than I was willing to put in. This is where On Your Left came in. I came across an online mention of On Your Left that noted the limited hours but praised the owner for his knowledge and fairness; it also said he carries more used bikes than apparent in photos currently online. I decided to investigate. Initially I drove past; the signage for the On Your Left part of the business should be larger/clearer so people know they're in the right place. I was hesitant to enter the store simply because it did not look like a bike shop on the outside. However, I was on a mission and was undeterred. It turns out that, although the shop is small, there are indeed refurbished bikes inside. I think there were around a dozen on the day I was there. They ranged in price from approximately $150 and up, and included a variety of models, men's and women's both. If I remember correctly, there was even a child's bike available. I saw a bike that looked close to what I was looking for (a women's mountain bike with a size medium frame) and asked Luciana, one of the co-owners of the shop, if I could take it for a test ride. She got the bike out for me and told me to take it for as many spins around the block as I wanted. I did take it out for 3 brief rides, making adjustments to the seat height, checking out the gears and brakes, and taking some time to think about it. She was completely patient with me and did not try to persuade me but instead let me spend time with the bike and decide on my own. I really appreciated that since salespeople who pester customers to make a purchase will drive me away from a business every time. I did end up purchasing the bike, an entry-level Raleigh model with Shimano components in perfect working order for $160 + tax. I was fine with the price given that the bike has been refurbished wonderfully and there was nothing I had to do to get it into working order. I left feeling really happy and excited about my new used bike! Luciana was wonderful, taking time to check the air in the tires, adding more so it was in the correct pressure range, and giving me a few tips. She also said I should feel free to stop by when I need the tires pumped up. If I need repairs on this bike or on my higher-end bike (that, alas, resides in a locked building apart from where I currently live), I will definitely return to On Your Left for those services. There was no condescending attitude here and no pressure to buy anything. Nothing but wonderful, personal service from business owners trying to make a go of doing the things they love, adding something unique to Ann Arbor (not easy to do!) in an out of the way location that is definitely worth seeking out. I wish them all the best in their endeavor.

The absolute best selection and service for the nicest bikes this side of town. Found location…read moreonline; was in the market for a bike. Location is appointment only but, the sales lady ( can't remember her name) allowed me in between appointments. Told her my price point and she found something great in seconds. They have a nice selection of bikes and accessories.

I wouldn't recommend this business as I had to get new brakes, price to fix was not bad. But it…read morewasn't expensive. I see why it is inexpensive as apparently my back tire was loose. The back tire being loose made the bike worse than it was. I would not recommend as now I have to pay $50 for a new tire. If you like loose back tires, great place for you!

Hes very professional and is prices our better than anybody around great work got my 20 year trek…read moremountain bike running like new. Highly recommend

ABSOLUTELY!!! OUTSTANDING customer service, repair knowledge and personality. I was in a bind when…read moreI came across this service, I called and he immediately answered and was at my house the 2nd day. Absolutely by far a service I would recommend!!! and use again. Knowledge of bikes is fabulous. Definitely worth the call, Very reasonable pricing for a great service. "stranded in Wyandotte"!!! Thank Johnny for your time and help. Sincerely Dawn

You should go to Urban Rider Cargo Bikes today…read more I had been saving up and researching electric cargo bikes for years until last Christmas when my partner surprised me with a hefty sum he had been saving up for my first ebike. I knew exactly where to go because I am extremely fortunate to live only a couple of miles from the store in Ann Arbor. I'd been there many times before just wandering around and admiring the vast and varied selection of electric bikes they have ready to ride. Finally I was ready to actually make a purchase at last. I talked with one of the owners, Kim, about the key features about some of the bicycle options available in store and what I was looking for in terms of size, use, range, etc.. She's a bicycling guru - superb at making people comfortable asking any and all questions and then answering them in a thoughtful and easy going way. This NOT an intimidating bike shop. Within minutes of taking a test ride on a Riese & Muller Multicharger Mixte I knew that I could not settle for anything other than this particular bike. The Mixte has such amazing features that make it a joy to ride. I love the size, the easy to use controls, the comfortable ride, the rear seating option for my kiddo, the accessories, the rock solid kickstand, and everything else about it. In my opinion, it's an engineering and design home run in the electric cargo bike world. It truly is the most fun transportation option I could ever imagine. Now, it's time to get one for my partner.