In and out for a 30 buck tube replacement in like 15 minutes! The guy that helped me was super…read morefriendy and helpful as well

Great store with friendly and approachable service team and nice selection in the retail store.read more

I arrived at 10:30AM. Maps has this location listed as opening at 10AM Mondays. I reviewed the…read morewebsite closer and it's listed as opening at 11AM Mondays so I got an amazing beverage at Dozer and came back. I called the store and no one answered and the hours were not mentioned in the recording. Now I see the small print on the window that has a glare that it's not open mondays. The website needs updating to reflect this. PLEASE UPDATE YOUR HOURS so no one else wastes their time.

i love this store for my bike needs! very nice and generally warm staff! they get the job done and…read morefor reasonable prices anyone can afford. the front sales department are spectacular. they always ask can they open the front door in order to get your bike outdoors. no bad attitudes there. and freindly services. and genuine. sincerely,deverick rooks

You should go to Urban Rider Cargo Bikes today…read more I had been saving up and researching electric cargo bikes for years until last Christmas when my partner surprised me with a hefty sum he had been saving up for my first ebike. I knew exactly where to go because I am extremely fortunate to live only a couple of miles from the store in Ann Arbor. I'd been there many times before just wandering around and admiring the vast and varied selection of electric bikes they have ready to ride. Finally I was ready to actually make a purchase at last. I talked with one of the owners, Kim, about the key features about some of the bicycle options available in store and what I was looking for in terms of size, use, range, etc.. She's a bicycling guru - superb at making people comfortable asking any and all questions and then answering them in a thoughtful and easy going way. This NOT an intimidating bike shop. Within minutes of taking a test ride on a Riese & Muller Multicharger Mixte I knew that I could not settle for anything other than this particular bike. The Mixte has such amazing features that make it a joy to ride. I love the size, the easy to use controls, the comfortable ride, the rear seating option for my kiddo, the accessories, the rock solid kickstand, and everything else about it. In my opinion, it's an engineering and design home run in the electric cargo bike world. It truly is the most fun transportation option I could ever imagine. Now, it's time to get one for my partner.

Fucker tried to rob me of my $50 deposit AND upcharge me on a routine tune-up. Do NOT shop here,…read morethe staff is extremely shady and rude. Take your business eleswhere

This place is the absolute worst - avoid at all costs. Every time I've gotten service from here I'm…read morepretty sure I was grossly overcharged, and furthermore there has always been at least one new thing that was slightly wrong with my bike afterwards (which the shop had the gall to charge me again for the new repair). I also once came in well before closing time to pick up my "repaired" bike and was refused to be helped by the older man working there because he was too busy "closing up shop." The only reason why I come here is because I don't have a car and this is the only bike shop within walking distance from my house when I have a flat. If you are able to get to Sic Transit Cycles, go there instead for literally any type of service. This bike shop is a prime example of why geographic monopoly power is bad for consumer welfare.

Visited here to purchase a new moped because it is really the only place in town to get one. Looked…read moreon google and noticed it had a very convenient location right on Main Street. Being that mopeds are getting so popular on campus and there is free moped parking, it was a easy decision for me. When arriving, I was greeted by the one employee that was working. This shop is VERY small. Don't think of it like a car dealership, it's smaller than most coffee shops, but it gets the job done. There is one room in the place and it has about 10 mopeds on display, but many more to choose from. You can see them all on their website, and the employee walked us through them. Given that I wanted mine immediately, I bought one of the 10 that was in stock and walked out with it later that day. It was the showroom model so it needed some gas and a new battery, but it worked. Unfortunately, later that day the moped stopped working. Apparently there was an issue with the air intake so it would idle on its own. The owner quickly fixed the moped when I took it back and it was then running good as new. Every scooter comes with a 1 year warranty which is a great perk, and a $100 student discount! Besides for the minor hiccup with the moped not working the first day, I am happy with my purchase. I got a mid tier moped for around $1390 out the door which isn't too bad since it will save me so much time walking and so much money on parking. Would shop there again! *EDIT* Took the moped in to fix the handlebar because it was a bit wobbly and the owner, Adam, fixed it right away. Even showed me how to do it incase I have to do It again in the future. Great customer service!

Paid to have tire repaired on NIU scooter. Put wheel on backwards! Took back. Now, 5 mos later…read morethey refuse to call back, repair and return my grandson's scooter!! They tell ppl to call them but they do not answer & mailbox is full. Store not open during posted biz hrs. Can't recall this?? Impossible---Check ur texts & biz records IF u keep them!!

I had been looking to get my bike fit for quite awhile when I came across FitMi! Jess is amazing…read more She had a well stocked location to make sure everything is just right. I have a pretty bad knee injury that's was causing me pain on the bike and pain in life for a long time. I use Garmin Vector pedals so I can see the power differences between each leg. I was displaced by 3% or more regularly when riding and after my fit it was almost perfectly even. The ride was great as well. No pain anywhere. Jess is awesome and I sincerely appreciate her awesome skillset!!

I had been thinking about coming in here since doing 500 miles in one week and realizing that I…read moreshould probably consider getting some things measured after weird body parts started hurting and other things weren't quite right. Jessica really knows her stuff and was a pleasure to work with-- I really feel like we got a lot done, fitting two bikes, and I enjoyed learning a lot about both bike geometry as well as kinesiology and the various quirks of my own body. Foot shape, foot rotations, angles, where the cleats are on your shoes, where your butt fits on the saddle, the angles of your limbs in various places... super interesting stuff. I ended up swapping out my saddle and handlebar stem and adding a couple of other adjustments toward what now feels quite a bit better, and I learned that I was inclined toward some pretty bad posture on the bike (and why I was doing that). I will definitely recommend for anyone who is either a daily commuter, competitive cyclist or triathlete, or just rides a lot-- it is super useful to understand how your body operates and the relationship between body and bicycle. :)

We traded up my son's bike for a new one. We got a great price for the old bike. We also got a…read moretrailer for my bike so my toddler can join in for bike rides. The manager took his time teaching me how to attach the trailer. They had my son try out several different bikes outside. The customer service is excellent.

My bike had a blown inner tube and a broken hand brake. I took it into D & D, and the mechanic…read more Zach replaced the blown inner tube, fixed the hand brake, and removed the second wheel to inspect its inner tube. He said that inner tube was fine and didn't need to be replaced. He had everything done in about 20 minutes. I love this place and am glad to give it 5 stars.

We found this place after my wife was needing a road bike for a triathlon. People were very…read morehelpful, educated us on the bikes, love this place. Only drawback is they are only open 3 nights a week. Bought my son's birthday present there. He was soooo happy!

Such a nice fresh of breath air in downtown Toledo. The staff is best in town and you can either…read morelearn to fix it and gain knowledge and satisfaction, or you can have Eric and the staff fix if for you. The best place to take your bike in Toledo. I've both bought a bike from there and I have worked on mine, and it's gone perfectly every time

I don't live close to this bike shop, but I occasionally work out that way, so whenever I'm in a…read morepinch and need to pick something up on my way home, this is my go-to. I can't count the number of times Tree Fort has gotten me out of a pinch. Every time I've called, they've been able to get me what I needed next day. I appreciate the price matching too - you can't beat that! Service is always 10/10. This is a great bike shop and I feel confident shopping here.

These guys are fantastic!! I bought my Salsa Blackthorn from them. I wanted to shop local, but no…read moreone in my area had what I was looking for. They shipped it to my home in CA. It arrived perfect, the price was great! I had a small problem with a missing piece (not their fault at all) and they worked with my local bike repair shop to make sure I got exactly what I needed. Cannot recommend them highly enough.