So, during my bike ride at tree farm, I somehow managed to get a puncture on my back tire. Luckily…read moreI was only a mile into the trail when it happened. Did the walk of shame back to the start line. Next day, I walked my bike bike over since I do only live a few blocks away from this establishment. Plus they did a really nice job on my old shopping bike that I wanted to bring my serious trail bike over to them. They found my puncture, they said it's not recommended to patch something like that. So they put in a new inner tube and purchased an extra one just in case it happens again on the trail. They even fixed my chain since it seems to be slipping off gear when I was riding it back. I do like this shop and I would do business here again. Thank you so much for reading my review. I hope this helps with your decision making experience. Enjoy your awesome yelptastic day!

I purchased my first bike from Al Petri when I was a kid at their Lincoln Park location. They are a…read moreDownriver staple. Decided to upgrade to a newer bike recently and the experience was just how I remembered. Caring staff, knowledgeable and the purchase experience was great.

Great people to work with, part for a 40 year old bicycle…read more I'm glad I found this place!

Rude, Unprofessional and Disrespectful. The customer service here is lacking and they are very…read moreexpensive for repairs. Not sure how they are still in business. They act like they hate life, their job or both

quick friendly repairs and a reasonable price, looking around the store they have a good selection…read moreof bikes and some insanely expensive ones

Had a pretty bad experience here with a short guy who also had a pretty short temper and couldn't…read morehandle someone browsing the store and told me to leave for taking too long looking around as I was also going to buy a bike from them.

Hes very professional and is prices our better than anybody around great work got my 20 year trek…read moremountain bike running like new. Highly recommend

ABSOLUTELY!!! OUTSTANDING customer service, repair knowledge and personality. I was in a bind when…read moreI came across this service, I called and he immediately answered and was at my house the 2nd day. Absolutely by far a service I would recommend!!! and use again. Knowledge of bikes is fabulous. Definitely worth the call, Very reasonable pricing for a great service. "stranded in Wyandotte"!!! Thank Johnny for your time and help. Sincerely Dawn

I been coming here for 4 years or so and nothing but the…read morebest service every time. Very knowledgeable, reliable, and trustworthy.

Small store, BIG results. My wife and I went in to buy her…read morefirst bike since she was a kid. The size of the store is deceptive. It has an amazing selection in inventory. We browsed for about 5 minutes before Doug came by and gave us the rundown on her options. She settled on one quickly and Doug had her out back on the bike for a test ride. He had her try a couple of other options to make sure she knew what she wanted. We bought her bike and I had my own bike in for a tune up the same day. What a great experience. Thanks DTFBS! Thanks Doug! We'll be back when our son needs his first bike! I give this shop my highest recommendation. Don't bother going anywhere else!

I went her when it first opened. Always a solid crew. Bike-tune up is fairly priced and did a great…read morejob.

Took my bike in after being assured they could do the job just to get the bike back in the same…read morecondition. No money back just completely lied. Don't even think they touched the bike.

My bike has been here for over 1 week for a broken Valve…read more They have not called me No communication at all. Let me remind you for a valve replacement. It has been 8+days I will be picking up the bike tomorrow whether it's ready or not. I will make sure no parts are stolen like the rest of the reviews state. PLEASE READ THE REVIEWS & DO NOT WASTE YOUR TIME HERE

Called to check on services for my bike. I spoke to Colin and he gave me two prices. He said…read more bring it in and he would check it out. When I arrived I was greeted by Collin who said let me check the bike out and he told me exactly what the problem was. The price he quoted was correct and said they would have it ready in 20 minutes. Very professional very quick and fast service. I would highly recommend this location they've been around for about 50 years only doing excellent job. I was super excited I was able to ride my bike that afternoon. Thanks international bike shop.

Perfect, they are closed on tuesdays , but was when i needed to ride the Gordie Howe Bridge. I…read morepicked up the bike on monday, locked to their bike rack. Came back tuesday morning, had a great ride over to Winsor for a lunch on the river looking at Detroit. Rode back, locked up the bike. they were wonderful in helping me get the Gordie Howe in my Bucket. Bike and service were perfect. Thank You tom b

This is a review for a rental and repair, not a tour. I was biking with friends on the Riverfront…read morewhen one of them got a flat. We thought going to Wheelhouse to rent a bike or get the tire repaired seemed like a good idea. We showed up just as they were opening at 11am. The employees pull out the rental bikes and lock them up as part of their opening routine. My friend and I were waiting off to the side when the employee came over and said we were in their spot for their bikes. Ok, so we moved to a different location, she came over and said you're still in our spot. Ok, we moved further away, only to have her come over and tell us to move again. I get they have spots to put the bikes, but after the 2nd time, couldn't she have just pointed out a place for us to wait instead of telling us to move yet again? It was pretty irritating. So they open at 11, but apparently they cannot help you until they've pulled out all their inventory and locked it up outside the shop. We asked about a rental and she just kept saying - I'm busy - I can't help you until I'm done here. We asked well how long are you going to be? She didn't know, but just kept saying I'll get to you when I'm done. We said - well what about getting the tire fixed - how long do you think that might take? Same answer. Don't bug me, I'm busy pulling all the bikes out, and I don't know. Wow. What a crazy process. You show up when they open - but then stand around for 25 minutes while they prep the shop. Maybe do that before your opening time so you can actually HELP a customer when they show up at opening time. Finally, they were done and my friend asked about renting a bike and they showed her the options. She picked one and they got her set up. She was irritated because she's a seasoned biker and they treated her like an idiot. Again, some basic communication with her would have let them know she knew how to bike and that would have helped with set up. Finally, they agreed to fix her flat while we were gone. When we returned her flat was fixed, we returned the rental and were on our way. We were all really frustrated at the poor customer service and kept laughing about how poorly they handled the situation and the long wait just to get waited on. The bike was fine and the flat was fixed, thus the 2 stars.

This place is great! I popped a tire last night and went here as soon as it opened today. The flat…read morewas fixed within minutes for a fair price. The people helping us out were very kind, welcoming, and easy to talk to. If you're in the area and in need of a bike repair/tune up or if you're looking to buy a used bike and bike accessories, this is the place to go!

I was trying to take the pedals off of a classic bike I was gifted as a kid that I now wanted to…read morehang on my wall. After legitimately 45 minutes, 16 songs, and a nap form my girlfriend...going to TOWN on this thing trying to get the pedals off. Sweating, pissed at this point, and using more tools than a mechanic I say forget it. I throw in the towel and go to the good ol' google machine (aka smart phone). I call them, they say they can take the medals off for $5. uhhh....HELL YES! I ride the bike around the corner, within 3 minutes they use their magic and I now have 2 vintage pedals in my hand. 10/10 service!!! Please, for any of your bike questions or needs...just call them. sincerely, The cut on my thumb from trying to be a bike guy.