So, during my bike ride at tree farm, I somehow managed to get a puncture on my back tire. Luckily…read moreI was only a mile into the trail when it happened. Did the walk of shame back to the start line. Next day, I walked my bike bike over since I do only live a few blocks away from this establishment. Plus they did a really nice job on my old shopping bike that I wanted to bring my serious trail bike over to them. They found my puncture, they said it's not recommended to patch something like that. So they put in a new inner tube and purchased an extra one just in case it happens again on the trail. They even fixed my chain since it seems to be slipping off gear when I was riding it back. I do like this shop and I would do business here again. Thank you so much for reading my review. I hope this helps with your decision making experience. Enjoy your awesome yelptastic day!

I bought a child's bike here after going through 2 at another discount store. The first bike I…read morebought my 4-yr old granddaughter's brakes seized up...took it back. Got a refund. She hardly rode it. The second bike I bought for her.....the chain broke and since it was mostly plastic, I couldn't figure out how to fix it. Took back. So....figured I'd try a better bike and went to Petri. Paid over $300 for a really cute child's bike that I loved, she loved, and it didn't look cheap. Well, she had it for less than 2 months (and had only ridden it a few times) and the front hand brakes broke. She probably fell off of it, and.....WHY would anyone think front brakes like that are a good idea for a 4-year old little girl, who will be falling off her bike all the time? Tried to fix it....first time worked, second time failed. Anyway.....she managed to break this bike, too, so today, I took it back to Al Petri and Sons and they recommended just taking the front brakes off and using the regular manual foot brakes. Which I agree...makes more sense. I really do not recommend any child having hand brakes as they are too fragile, in my opinion for a child. They very graciously took the hand brakes off and advised just using regular brakes, which, hey, worked for me as a kid....while I waited. In fact, I think I had my first bike for over 10 years. For some strange reason, my grandson, who is only a year older than my granddaughter....his bike with a front handbrake is still fine. Don't know why, but was impressed with how easily I got a solution since I didn't want to be taking this bike back all the time when my granddaughter broke it. Just a turn of the wheel, can break it. Thanks Petri and Sons. They fixed it for nothing, and I their recommendation was the same as mine.

Great people to work with, part for a 40 year old bicycle…read more I'm glad I found this place!

Rude, Unprofessional and Disrespectful. The customer service here is lacking and they are very…read moreexpensive for repairs. Not sure how they are still in business. They act like they hate life, their job or both

Great team for the noobie or racer when you want to step up from the box store toys. They've built…read moreor sold me over half a dozen bikes and I'm buying two more for family members in the near future.

I wasn't sure cycling was for me, it turned out to be one of the best things I have ever done for…read moreexercise. Great for knees, ankles, and back. That aside. Giant makes a mediocre bike for a good price. Not great but good enough. The service here at this location almost matches the product. I took the bike back 2 times for shift adjustments, both times the chain measured as expanded, both times no new chain. Both times they did not offer a new chain under the 1 year warranty nor was one offered for any price. The only reason I let it go the first time was to see if they would do it the next time. The second time they made adjustments I just took it elsewhere and gladly paid for what was needed. Bonus: The bike I bought was 1 size too big for me. And I'm 6'2". I assume they had a messed up order and they needed to get a silly sized bike out the door. Enter my inexperienced self to take it at full price. In retrospect I believe the little sales guy positioned the seat on the other properly sized bike incorrectly enough to lean me in the wrong direction. I am sure of it. Why would he put me on one too big at first then the other right sized one after if he wasn't pulling a ruse? Anyway Every trip back to that store revealed more disingenuousness in the little sales guy and the owner. The owner is rude and lacks people skills. High note the most satisfying purchase there was the strap on rear light from a box on the counter. (It's not a front light) Next year I'm fixing this with a bike from specialized most likely. The only half interested in helping people person there was the mechanic in the back, he should be selling stuff not the other guy. I mean it was a little short sighted on his part to do that. I figured it out a month latter and confirmed it at other shops. I have money and a family of kids who need bicycles. Whoops!

ABSOLUTELY!!! OUTSTANDING customer service, repair knowledge and personality. I was in a bind when…read moreI came across this service, I called and he immediately answered and was at my house the 2nd day. Absolutely by far a service I would recommend!!! and use again. Knowledge of bikes is fabulous. Definitely worth the call, Very reasonable pricing for a great service. "stranded in Wyandotte"!!! Thank Johnny for your time and help. Sincerely Dawn

John was great and gave great customer service! Cleaned my my bike up and got her ready for…read moreme...changed the inner tube out and adjusted the settings...he was on time, called and kept in contact with me until he got to me. Great customer service is rare these days and he provided it today. Will refer!

Small store, BIG results. My wife and I went in to buy her…read morefirst bike since she was a kid. The size of the store is deceptive. It has an amazing selection in inventory. We browsed for about 5 minutes before Doug came by and gave us the rundown on her options. She settled on one quickly and Doug had her out back on the bike for a test ride. He had her try a couple of other options to make sure she knew what she wanted. We bought her bike and I had my own bike in for a tune up the same day. What a great experience. Thanks DTFBS! Thanks Doug! We'll be back when our son needs his first bike! I give this shop my highest recommendation. Don't bother going anywhere else!

The staffed explained in great detail about how to use and how all the assessories worked on our…read morenew e bike. You can test drive them too! I was comfortable buying our new bike from them

This is a great full-service bike store and shop. Selling both new and used bikes; you can also…read moretrade in your bike as well. Additionally offering tune-up's, repairs, and the team does custom bike and wheel builds as well. I was in desperate need of a bike that could handle more city miles and riding after struggling commuting around the city on a mountain bike. I initially called the shop to see if they had any bikes in-store within my price point that fit my height/weight and within an hour of riding up there I was leaving the store with a new bike. I was able to trade-in my mountain bike and apply the funds toward discounting the nice new hybrid Batch bike I purchased. Purchasing a new bike here also includes a 1year free tune up as well. Great experience and find myself often recommending others here. Bikes for sale here at all price ranges and different types of riding, as well as selling any accessories/tires/helmet/supplies in store. Also have a website that shows current inventory that they keep pretty up to date!

Staff very nice, shop clean. Went in with a flat tire, I waited about 15 mins. came out with two…read morenew tires, they even polished & shined my bike. It looked brand new. Have turned my friend on to shop. Will definitely return when I need anything for bike!

Called to check on services for my bike. I spoke to Colin and he gave me two prices. He said…read more bring it in and he would check it out. When I arrived I was greeted by Collin who said let me check the bike out and he told me exactly what the problem was. The price he quoted was correct and said they would have it ready in 20 minutes. Very professional very quick and fast service. I would highly recommend this location they've been around for about 50 years only doing excellent job. I was super excited I was able to ride my bike that afternoon. Thanks international bike shop.

Called asking if they did rentals, which the site said, and well i got a very rude dude on the…read morephone who just seemed like he really wanted me to end the call, which is exactly what i then did.

Why 5 stars? Because the experience was exactly what we were looking for…read more --- --- --- My friend and I have a tradition where we go to a Cleveland Browns road game every year, and because he's a big cyclist, we always rent bikes and do a ride somewhere in that city. This year, we opted for Detroit, and after some research, decided to ride at Belle Isle. Perfectly situated in between our hotel and Belle Isle: Wheelhouse Detroit. We put in our reservation online, showed up, had our bike within 5 minutes, and drop-off was just as easy. The bike was solid too. This was an easy 5-star review to write because there wasn't a single negative about the experience.

Lots of bikes and super friendly staff!! The best place to rent a bike to cruise the river!read more

I was trying to take the pedals off of a classic bike I was gifted as a kid that I now wanted to…read morehang on my wall. After legitimately 45 minutes, 16 songs, and a nap form my girlfriend...going to TOWN on this thing trying to get the pedals off. Sweating, pissed at this point, and using more tools than a mechanic I say forget it. I throw in the towel and go to the good ol' google machine (aka smart phone). I call them, they say they can take the medals off for $5. uhhh....HELL YES! I ride the bike around the corner, within 3 minutes they use their magic and I now have 2 vintage pedals in my hand. 10/10 service!!! Please, for any of your bike questions or needs...just call them. sincerely, The cut on my thumb from trying to be a bike guy.

Fast service and friendly, knowledgeable staff! Great bike store! Iconic! I will be going here for…read moreall my cycling repair needs.