I've been to most of the shops in the Detroit metro area and this is, by far, my favorite. Seth is…read morean excellent mechanic, has a vast experience in cycling and the community. I've gone to other shops; Trek stores, shops in Ann Arbor, other local bike shops and none have provided an overall experience equal to Sweet Bikes. If I have any complaints it's that it's a small shop. If he doesn't have it, he'll order it. 15 years, 5+ bikes, multiple friends sent her, dozens of repairs and parts. This is my shop.

Seth and his staff are extremely knowledgeable and provide great and prompt service. Seth enjoys…read moregetting to know you and your level and provides great recommendations for your next steps into the cycling world. The valuable tips he and his staff have provided me have really helped me on my cycling journey‍

Great experience at this business. I needed a tuneup on my bike, my front deraileur needed to be…read moreadjusted. They got it done along with the other things they do in a tuneup on on time as I was promised. The price was competitive and they did not try to add anything on to the job. Thank you J R

My bike has been here for over 1 week for a broken Valve…read more They have not called me No communication at all. Let me remind you for a valve replacement. It has been 8+days I will be picking up the bike tomorrow whether it's ready or not. I will make sure no parts are stolen like the rest of the reviews state. PLEASE READ THE REVIEWS & DO NOT WASTE YOUR TIME HERE

ABSOLUTELY!!! OUTSTANDING customer service, repair knowledge and personality. I was in a bind when…read moreI came across this service, I called and he immediately answered and was at my house the 2nd day. Absolutely by far a service I would recommend!!! and use again. Knowledge of bikes is fabulous. Definitely worth the call, Very reasonable pricing for a great service. "stranded in Wyandotte"!!! Thank Johnny for your time and help. Sincerely Dawn

John was great and gave great customer service! Cleaned my my bike up and got her ready for…read moreme...changed the inner tube out and adjusted the settings...he was on time, called and kept in contact with me until he got to me. Great customer service is rare these days and he provided it today. Will refer!

Shopping for a much needed new bike post-pandemic was difficult. Slim pickings and still a seller's…read moremarket. After 4 other shops, I ended up far from my home to try out a Specialized Sirrus X 3. It was the right bike for me. If you know what you want, this is the place. If you aren't sure what you want, this is the place. They had it in stock. I was unsure of a medium vs. large frame - of which they had both in stock! This is where Lance got involved. As a trained fit specialist, he confirmed my preference for a medium made sense. Great bike. Great service. But then- 100 miles later, I had an issue due to a manufacturing defect. Long story short, Lance expedited the warranty process and helped me out with a rapid repair. I'm not here to review the bike but I want to add that the issue I experienced is rare and both the manufacturer and the retailer did what needed to be done to give me full confidence moving forward. I tried a lot of bikes. This is a quality brand and Town and Country has a full selection in stock. They are located in a nice strip of town within walking distance of an array of other retail shops. A nice area to visit.

I have wanted an Electra Cruiser for years, which led me here since it was one of a few bike shops…read morethat carry Electra bikes near me. I've been to several bike shops before, and this is one of my favorites. I never felt pressured to buy anything, and their associates here are KNOWLEDGEABLE. They really know their shit. They don't try to make you buy anything, but rather give their honest opinions. When I was waiting for my bike the other day, I heard them talk someone OUT of buying something and they explained why they didn't think it'd be best for them. If you ask, they'll install anything you buy there on your bike and they haven't charged me for any of it. They'll install bike racks on your car if you want. I've called and asked for prices on a grocery list of things, and I never felt rushed or like I was inconveniencing them. I bought some pannier bags and took them home and I didn't like they way they fit my bike, so I returned them for a full refund - no hassle at all. I brought back a bike mirror that I didn't think worked well on my bike. They offered a full refund but also asked for a chance to help me first - not sure what I was doing wrong when I did it myself, but they positioned it in a way that made it work perfectly fine. I've mostly worked with Travis who is awesome, but others I've worked with are really awesome too (there's a guy there I've worked with a couple times who wears a hat with a bandana face mask [this is during COVID outbreak] and he's really great, but I haven't caught his name). The staff at Town and Country KNOW bikes and they're not simply in it for a commission. I liked my first bike and experience here so much that I bought a second one for my wife and was happy I was able to purchase it here. If you're looking for a new bike and are interested in any of the brands they carry, definitely check them out.

First the good, and the reason for the one star (not that I could give less anyway)... the sales…read morestaff was very friendly. Kudos for that. Now for the bad, and let me preface this by mentioning that I spent a good portion of my adulthood racing and working in various bike shops. And I was the service manager in one, so I have a LOT of bike mechanic experience. If I were the service manager of this shop, I'd have fired the person who built my bike. Today I bought a particular TREK MTB at this store, because unfortunately my usual store didn't have one and couldn't get one. First problem: you are NOT supposed to use grease on a carbon seatpost with a carbon frame. It's LITERALLY PRINTED on the back of the seatpost, though it's something any good mechanic should know anyway. Sure enough they assembled it with tons of grease, and within just a 1 mile ride, the post slid down a good inch. So I degreased the post, and put 'carbon paste' on it to keep it from happening again. Second problem (picture attached): they mounted the remote shock lockout outboard of the brake lever, which means there's nowhere for your thumb to go when you wrap your hand around the grip. A simple look at the TREK website shows it's installed wrong. And switching them around after requires removing the grip. Sometimes that can be done without destroying the grip, sometimes it can't. So I've already had to buy new grips to fix their mistake. There were several other minor things that never would have been acceptable at my shop, but this is long enough already. I guess if you're looking for a very basic shop, or if you have your own mechanical skills, they're an acceptable choice. Otherwise, I'd highly suggest you look elsewhere. Oh, also, to make it even more insulting, they try to sell you a $150 tune-up plan, which just means you pay up front to have them continue to provide you with subpar repair service. Disappointed mostly because working in a bike shop was always more than just a blow-off job to me. Sad to see that's not the case here. I won't be back.

Best staff and service EVER! I walked in on the first warm day of the season and of course they…read morewere swamped with customers. But that did not stop them from getting me right in getting my inner tube switched out and checked out all in a matter of less than 15 minutes. Blake is the best! Best personality and service I have encountered in a long time. I'm definitely coming back here to buy my next bike.

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Amazing service filled and fixed my tire quickly and cheap and amazing customer serviceread more

What is wrong with your​​ I like the real friendly environment and I feel comfortable and confident…read morethen I went to a prior bike shop in Dearborn that's all I'm going to say great bike I got from them but they did not do what they needed to do to make satisfied about the bike a week ago on the way home my real brakes fell on​

Great service reasonable prices Got a tire fixed & bought a new tire I'm very satisfiedread more

I've been to this store multiple times and the customer service is outstanding every time! I bought…read moremy bike here last year and you couldnt meet a cooler group of people that will always try to help. We worked with Dane and he was extremely accommodating when our tires were not holding air. He even helped us learn how to use our bike rack correctly, which he did not have to do. If you want to buy your bike from the best people, go here.

Very pleased to have purchased a Trek bicycle here. I have wanted a new bike for a long time…read more Although I looked online and could have likely found a slightly cheaper price or brand, I wanted to have store support when I needed assistance. Dave and the Walled Lake staff have been nice. They have helped me upgrade my base purchase of a Verve 2. Best part of buying a Trek bike is that it comes with a free adjustment and free tune up within one year of purchase. Compared to my previous bike, it is solid, quiet, and lighter due to the aluminum frame. I would purchase a different style bike from here. Look forward to diving deeper into the biking world.