I wasn't sure cycling was for me, it turned out to be one of the best things I have ever done for…read moreexercise. Great for knees, ankles, and back. That aside. Giant makes a mediocre bike for a good price. Not great but good enough. The service here at this location almost matches the product. I took the bike back 2 times for shift adjustments, both times the chain measured as expanded, both times no new chain. Both times they did not offer a new chain under the 1 year warranty nor was one offered for any price. The only reason I let it go the first time was to see if they would do it the next time. The second time they made adjustments I just took it elsewhere and gladly paid for what was needed. Bonus: The bike I bought was 1 size too big for me. And I'm 6'2". I assume they had a messed up order and they needed to get a silly sized bike out the door. Enter my inexperienced self to take it at full price. In retrospect I believe the little sales guy positioned the seat on the other properly sized bike incorrectly enough to lean me in the wrong direction. I am sure of it. Why would he put me on one too big at first then the other right sized one after if he wasn't pulling a ruse? Anyway Every trip back to that store revealed more disingenuousness in the little sales guy and the owner. The owner is rude and lacks people skills. High note the most satisfying purchase there was the strap on rear light from a box on the counter. (It's not a front light) Next year I'm fixing this with a bike from specialized most likely. The only half interested in helping people person there was the mechanic in the back, he should be selling stuff not the other guy. I mean it was a little short sighted on his part to do that. I figured it out a month latter and confirmed it at other shops. I have money and a family of kids who need bicycles. Whoops!

So glad to find a new bike shop close to my house! Dropped my bike off for a spoke and wheel repair…read moreand had it back within a day, despite them having a full load of bikes to service. Staff were friendly and greeted me right away. I will definitely be returning if I need any more service or to upgrade my bike.

I wouldn't recommend this business as I had to get new brakes, price to fix was not bad. But it…read morewasn't expensive. I see why it is inexpensive as apparently my back tire was loose. The back tire being loose made the bike worse than it was. I would not recommend as now I have to pay $50 for a new tire. If you like loose back tires, great place for you!

The absolute best selection and service for the nicest bikes this side of town. Found location…read moreonline; was in the market for a bike. Location is appointment only but, the sales lady ( can't remember her name) allowed me in between appointments. Told her my price point and she found something great in seconds. They have a nice selection of bikes and accessories.

Great people to work with, part for a 40 year old bicycle…read more I'm glad I found this place!

Rude, Unprofessional and Disrespectful. The customer service here is lacking and they are very…read moreexpensive for repairs. Not sure how they are still in business. They act like they hate life, their job or both

This place is great. They not only carry accessories (lights, locks, helmets, etc.) at reasonable…read moreprices, they provide excellent repair services! Super friendly and fast, I've had my bike tuned up here several times. They sell refurbished bikes at various price-points which are tempting, but I already own too many bikes, so they are fair game for you! Go get one. For real.

Ricardo helped me out with my bike, which was repeatedly giving me flat tires. Great service, got a…read morevery affordable tune up and repair done. Really straightened up my ride for me.

The guys at Jack's are excellent. They are so knowledgeable and showed my wife so many bikes to…read morehelp her make the right choice. They have an excellent selection of electric bikes on hand at great prices. I purchased an Aventon and it had some brake grind. I took it in and they were so helpful to get me reassured that this just has to be broken in. Awesome service. I wouldn't hesitate to buy from them and will be bringing my bikes to them for service.

I wont bother to call since there were so many other issues…read more 1) Fender rubbed. 2) Asked if changing the tire was the EXACT same on the trike as a hybrid. Got told yes. It's not. 3) You moved rear shocks to the wrong position. 4) Before purchase, I called and asked if I would be able to test ride on hills, and you said there were plenty of hills. Of course there werent. 5) When I called during the off season and asked if there were any sales, you said there NEVER were! Of course when I came in months later, there was a sale going on. 6) Most importantly, several times I mentioned my bad back (Pinched nerve and arthritis) and wanted the best bike for that. You sold me an expensive bike with just rear shocks, failing to mention that there were less expensive bikes with both rear and front suspension! So now I am stuck with the wrong bike after spending over $7,000. So no, I have no interest in dealing with you anymore!

They have every trike model currently in production, their staff are friendly and knowledgeable,…read moreand their service is dependable. Try *that* with an online store!

I ordered a bike on May 1st, I tried calling them to find out when I would be getting my bike, no…read moreresponse, I tried calling, there phone wasn't working. I called again this morning it rang and then said the mailbox is full please call again later. I have also sent 2 emails no response at this point I am canceling my order as I do not trust them. This is not a small purchase. Their customer service is horrible. I do not recommend this company.

Kurt,Jeremy and Megan were the best for sure. Professional, friendly and knowledgeable. Jeremy…read moremade everything work out easily. My highest recommendation to visit Bright Powersports when you are looking for any fun riding vehicles. My Kawasaki ROCKS! Let the Good Times Roll

Called and spoke with Kurt. Was very good about offering an out-the-door price. Didn't attempt to…read morehide anything. Got there. Kurt wrote up the deal. Exactly what he quoted on the phone. No games. No bs. Called and got insurance. Was away on my new Yamaha Zuma. Total time in the dealership start to finish was about 1 hour and 30 minutes, and a good chunk of that was waiting for the insurance agent to call me back with a quote. In summary, no games, nothing added by F&I. Kurt did the whole deal. Way smoother than I expected.

Dr. John knows British bikes better than anybody around. I had him restore my 1968 BSA…read moreThunderbolt. Looks better than when it rolled off the line in Birmingham, England. He stands by his work. Reasonably priced and a good guy to have in your Rolodex.

From the owner: Expert Triumph/BSA mechanic with over 30 years experience in restoration, engine rebuilds, stock…read morepaintwork, general maintenance & more.