Amazing service filled and fixed my tire quickly and cheap and amazing customer serviceread more

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Small store, BIG results. My wife and I went in to buy her…read morefirst bike since she was a kid. The size of the store is deceptive. It has an amazing selection in inventory. We browsed for about 5 minutes before Doug came by and gave us the rundown on her options. She settled on one quickly and Doug had her out back on the bike for a test ride. He had her try a couple of other options to make sure she knew what she wanted. We bought her bike and I had my own bike in for a tune up the same day. What a great experience. Thanks DTFBS! Thanks Doug! We'll be back when our son needs his first bike! I give this shop my highest recommendation. Don't bother going anywhere else!

I been coming here for 4 years or so and nothing but the…read morebest service every time. Very knowledgeable, reliable, and trustworthy.

Great place. Good prices. Friendly, attentive staff. I wish parking were more plentiful.read more

Back Alley Bikes! A fantastic place!…read moreYou want your bike fixed? The brilliant and friendly staff will provide everything you need, including the know how, to get it done! Everything you need is there. And the prices are amazing! You need a bike? Choose from hundreds! Spread the word to all your bicycling friends. Back Alley Bikes will help you with whatever you need. Love, H....

I purchased new tires for my Trek bicycle. After reviewing the available tire options. I selected…read morethe medium priced tires. They installed the new tires and I was in my way.

Very helpful staff. Helped me find a helmet that fit perfectly. No more pressure headaches!read more

What is wrong with your​​ I like the real friendly environment and I feel comfortable and confident…read morethen I went to a prior bike shop in Dearborn that's all I'm going to say great bike I got from them but they did not do what they needed to do to make satisfied about the bike a week ago on the way home my real brakes fell on​

Great service reasonable prices Got a tire fixed & bought a new tire I'm very satisfiedread more

I had a terrific experience last week at Olympic Schwinn Fitness Center (OSFC), and I want to…read moreconvey that here. Note that my review is biased based on the personnel I interacted with during my visits--you may have dissimilar outcomes with different store staff. I called OSFC on Friday, August 20th, around 5:00pm, asking how late they were open. The phone was quickly answered and a helpful employee told me they were open until 8pm. (Please check with them though--their hours may have changed since this review was written.) I also asked how much an estimate would cost--he replied that estimates were free. I drove up and down Coolidge between 9-mile and 8-mile, but could not seem to find it. I called again from the car, and the same gentleman answered the phone quickly, and let me know they were near "the KFC, just south of 9-mile." Already I had called this place twice, and both times was met with excellent, helpful service. The parking lot is a bit tricky, because there's only one entrance and exit off of Coolidge, and if you miss it you have to turn around and go back. During my first visit I parked in a spot near the store entrance--on my second visit, I missed the entrance, and just pulled into the KFC a few doors down. (This is an acceptable solution if you miss the entrance and the KFC lot isn't busy.) I needed an old early-70s Schwinn fixed up, and as I rolled it into the store, I was immediately met by a helpful fellow who started to help me immediately--but the phone rang. He asked if it was okay to field the call (I said yes), excused himself, and then dealt with the customer. Because I had such difficulty in finding a reputable bike shop, I went into this place thinking I would write a review for it, be it good or bad. While the clerk was on the phone, I surveyed the shop: clean, brightly lit, with a large selection of bikes, parts, and accessories. Then my attention turned to the phone-call (very nosy of me, I know!). It seemed the caller was having difficulty shifting gears, and he blamed this on the service he received at OSFC. However, the clerk was extremely friendly and professional with him, and replied that although they in no way touched the gears on his bike, the caller could bring the bike in and they'd fix the problem for free. I was happy to hear that--in the event something did not come out right--they stood by their work. After finishing the call, the clerk dealt with me again, surmised that I wanted the bike cleaned and outfitted with new tires, and then gave me an estimate of around $130 to clean the bike, and put new tubes and tires on, as well as make sure everything else was working. He said he could have it done by Noon the next day. This was agreeable to me, and I dropped the bike off (receiving a ticket stub to claim the bike). Around 4pm the next day I came back. (Side note: this was the day of the Woodward Dream Cruise, and although traffic wasn't terrible, I couldn't find any parking spots, missed the entrance, and had to park at the KFC.) The clerk and owner were there, and perhaps saw me drive by, because as I came into the shop the clerk was wheeling the bike out to me. It looked great! We shot the shit for a while, I paid via credit card, and I left as a satisfied customer. Now, I could've bought new tires, tubes, and anything else the bike needed, and the materials to clean it up and such for less than $130. However, I considered this an excellent and reasonable price, especially since I knew qualified technicians were taking care of it, and if I were to have any problems in the future, they'd stand by their restoration work. I heartily endorse OSFC, and really encourage you to go there for your bike needs. Get an estimate--if you don't like it, then leave. I'm not associated with the store in any way, but I appreciated their helpfulness, their friendliness, and their commitment to making bike repair a pleasant experience. This is my first review on Yelp, and I'm only writing it because I had a lot of difficulty finding out a good bike shop through the internet. I googled "bike repair 48025" (my zip code), I tried Yahoo!, yellowbook.com, all sorts of things, but there wasn't a lot of information out there. I finally went with OSFC because it had two positive reviews (at the time), and no negative reviews. I am adding my two cents because I want good businesses to succeed. I will definitely go back to OSFC for any cycling needs, and I hope they continue to offer outstanding service for years to come.

Parking in the REAR…read more... The owner is nice old man but beware if you have a "ok" bike, then he will basically call your bike 'crap". Lol! I know he meant well but he's more of a blunt type of person. Minor tune up cost $40 (out the door) - which includes oil gears, check brakes, and air (maybe replace inner tube) I brought a bike knowing it will need repair but he kept talking it down - ok dude i already know but basically he didn't want to repair the bike if it went over the price of $75 because he had used bikes that he was trying to push on us. That's one thing i didn' t like! The place sales more high-end bike priced over $100 up to $400 - he doesn't sale second hand bikes.

Right before riding in the DETROIT SLOW ROLL, the stem to bicycle back wheel snapped in half. The…read moreproblem is the bicycle is from Germany and wasn't sure if it could be fixed before the ride at 7pm. Paul and his staff had the repair completed in about an hour, both tubes had to be changed (the back wheel took a lot of work -due to the brake and gears). For all the work that was done the price was very affordable - and have used this bike shop for over 10 years!!!! Paul even planned on staying after closing hours to fix this for me. GREAT CUSTOMER SERVICE. Thank you for taking such good care of me - rest assured I will refer the business and be back for any of my bike needs. The store has a good selection, and inventory for anything a bicycle may need. Convenient location right on the corner with parking on the side street - easy to find and great hours!

Wow! Mike from Allied Cycle (bicycle_addiction on eBay) went WAY above and beyond in helping me…read morewith a tricky online order return issue which was actually MY fault. He hung in there through countless back and forth emails over a full month, until the issue got resolved. Thank you so much!

This place is great. They not only carry accessories (lights, locks, helmets, etc.) at reasonable…read moreprices, they provide excellent repair services! Super friendly and fast, I've had my bike tuned up here several times. They sell refurbished bikes at various price-points which are tempting, but I already own too many bikes, so they are fair game for you! Go get one. For real.

Ricardo helped me out with my bike, which was repeatedly giving me flat tires. Great service, got a…read morevery affordable tune up and repair done. Really straightened up my ride for me.