Dear Fendi Team, I am writing to express my sincere…read moreappreciation for your swift help in resolving the issue with my recent purse order. I was initially quite disappointed to find glue on the fabric of the bag when it arrived. However, your team handled the situation with absolute professionalism, making the exchange process seamless and ensuring I received a flawless replacement bag. I also wanted to send a special thank you for the beautiful bottle of perfume you included as a gift. It was an incredibly thoughtful gesture that completely turned a frustrating situation into a wonderful experience. Thank you for your outstanding customer care and for truly valuing your clients. Best regards, Robin & Alexus

Amazing service! Loved this spot, JP was super friendly and attentive. Incredible selection…read moreincluding the latest collection. JP went above and beyond, helping us to find the right color and size we wanted. He even showed us SJP's "it's a bag, not a baguette." bag. Stunning!! Additionally there was a Fendi Jean jacket that we got on sale. Incredible value, I rarely see Fendi go on sale and was so happy to find it. My fav Fendi store in Vegas to check out while I'm in town! Highly recommend

Looking for that "it" bag or that "it" fragrance! Coach is…read morethe way! You can score here! The deals are all around . Our dollar goes further here! Let's get our summer on! The next adventure awaits. That "it" bag and fragrance is the perfect way to celebrate summer days. The staff here are so sweet! They are friendly, because of their unique nature . So when you need some Coach here it is.

the store is located in the north premium outlets. parking structure is $5 while valet is $15. the…read morestore itself was very clean and busy, but well stocked and well staffed. i'm not a bag girly at all but made out with 3 super cute bags all very well priced. olga was the sales associate who was very helpful and attentive. she helped me try on different styles and got me brand new bags from the stock in their back room so that was a nice touch. overall, it was a great experience and hope my series of coach outlet visits will equate to this one.

Jerilyn and the entire sales team were incredibly helpful. We called to ask if they had the…read moreoriginal aluminum backpack in stock. Although it was unavailable at their location, Jerilyn went the extra mile--she checked inventory across stores and found one in another store in Vegas. She promptly arranged to have it transferred and even updated us before we arrived at the store. When we got there, the team provided exceptional service from start to finish. They took the time to explain the products thoroughly, assisted us with our purchase, and carefully packed everything for us. We ended up buying both the backpack and a matching carry-on. Everyone was warm, attentive, and genuinely friendly throughout the experience. Truly outstanding service!

Delta damaged my brand new classic trunk by denting the side. Took it in and they were able to fix…read moreit in 30 minutes. Is it perfect and like new, no. But it looks a thousand times better and the salespeople were extremely kind and helpful. Biggest repair shop in Vegas. My new go to store for Rimowa needs.

This is for 3.5 stars…read more 70% off Christmas PJ's including Disney. Not just the cotton flannel versions but also the thermal kind which was in my size, XS. I have to think about it. It's the Christmas season so I am thinking about my shopping budget. This is located at the front, not too far from the counter. I think this a solid Christmas gift idea. Family PJ's. So cute. 70% off. Wool blend sweaters regular price $54. Cute styles but pricey too. Pricing has increased. I don't know if this is due to tariffs or if it is due to the Economy; just everything costs more nowadays. Checked out the Clearance - located in the back, but when I saw the pricing, kind of lost interest. I don't really need anything, just browsing. Honestly I do have a lot of clothes. I used to really love this store. Stringbean is now a bit bigger than children's sizing, he's 13, so it's Mens Small for him from now on. But we usually go to Kohls.

Good customer service, clean and neat store layout that was well stocked with an abundant supply of…read moreinventory/gourmet's that ranged from men's, women's and children's clothing. There was also a nice little sale going on where you can save 20-50% on select items which was a pretty sweet deal.

My online ordering experience was smooth and efficient. Payment was processed without any issues,…read moreand I was notified almost immediately that my order was ready for pickup. Unfortunately, the pickup experience at the Fashion Show location was disappointing. The associate who assisted me was not welcoming and provided very little communication throughout the process. She asked for my ID, but the order wasn't under my name, and I had to explain whose name it was under. Her lack of communication made the entire interaction confusing. After checking in, I was left standing there with no explanation of what was happening or how long the wait would be (it's was nearly 20 mins). I eventually had to approach her and ask what exactly I was waiting for. Only then did she explain that someone was retrieving the item, needed a key to access it, and was in the process of locating it. That information would have been helpful from the beginning. A simple explanation such as, "Someone is retrieving your order and it may take a few minutes," would have set expectations and made the experience much more pleasant. Instead, I was left standing there wondering whether I had checked in correctly or if something was wrong. Neiman Marcus is known for its customer service, which is why this experience was so surprising. While the online ordering process was excellent, the pickup experience fell well below expectations and left me questioning whether I would use the service again.

Hey yall! I've come to this location a handful of times…read morethus far being in vegas. I love this location for some reason. I like that they have YSL, it's cute, it's its own mini store. I like the customer service, they always ask you a question, and or allow you to browse in peace. You can always come here to see the NICE DESIGNER items, always updated collections of items! The SHOE attendant ran over to me at the door because my NEIMANS bag broke and my Chanel boxes fell to the floor lol, he replaced the NEIMANS bags and was super helpful. Saks closed but NEIMANS stayed open! I wonder why? lol

Going to make this review simple and sweet…read more.. Cute selection of clothes! A tad bit pricey, but reasonable considering their selection is different from other shops in the mall. Customer service? Not as cute as the clothes! That's for this location only at the S Premium. I seen there was another location somewhere in Vegas... I'll try that store next time when I decide to make another store trip.

I have one word, ULU!!!! What a fantastic sales person, she was efficient, courteous, kind, and…read moregenuinely put forth the effort to help me find the perfect dress for a formal event I'm attending. Not only did she pull things for me that I wouldn't have thought to try, she was dead on, so much so, that I bought two dresses! They have tons of cute accessories in the store as well, and prices are great. If you need a quick night out or formal dress without breaking the bank, go see Ulu at the LV South outlet Windsor store. She is worth the stop, I promise you won't be disappointed for taking the chance. I was totally expecting to get the usual outlet shopping experience where you have to dig or search for a person to assist. Not here, not with Ulu! She should be running this store and training others on sales etiquette and how to properly handle a customers needs! Thank you so much for everything you did to help me Ulu, I can't thank you enough. I will be back to see you again very soon for those snake earrings since I love them!

Great quality items for sure , very durable. The selection in different sizes is vast too. Staff is…read morealways upbeat .

Chris Nguyen took awesome great care of us today! Showed me anything that I asked for! Amazing…read morecustomer service! Thanks Chris! Good luck at UNLV!

I had a good experience here. Everyone was helpful, they had the inventory I wanted. I also had 3…read moretags made for 3 different purchases and they were ready in about 35 minutes. They came out lovely.

Very Disappointing Experience at Coach Venetian…read more My wife and I are in Las Vegas for a few days and stopped at the Coach store at The Venetian. She found a pair of shoes she loved. The manager personally brought the pair out of the box, she put them on, purchased them, and wore them out of the store. The associate at the register told my wife she had 30 days for returns or exchanges, knowing she was wearing the shoes when we left. About 20 minutes later, after walking around the indoor shops on polished marble floors and carpet, my wife took one of the shoes off and we were shocked by the condition of the soles. They had extensive dark scuffs, marks, and wear that did not look consistent to us with approximately 20 minutes of indoor walking. When we looked at the box more closely, the tissue paper was also heavily crumpled and looked like the shoes had been handled before. We immediately returned to Coach. My wife did not want a refund. She loved the shoes and simply asked for another new pair of the exact same shoes. The manager refused, saying that once she wore them out of the store they could not be returned or exchanged. That was extremely frustrating because this same manager was the person who took the shoes from the box and handed them to my wife. She had no reason to turn over and inspect the soles before purchasing them because she reasonably believed she was being handed a brand-new pair of shoes. I even asked the manager whether the store had cameras. He confirmed that it did. I asked whether the footage could be reviewed to help determine the history and handling of this pair, but he would not do so. We cannot say whether these shoes had previously been worn or returned, but based on the condition of the soles after such a short period of indoor wear and the condition of the packaging, we had a legitimate concern and asked for a very reasonable solution: exchange them for a new pair. We weren't looking for money back. My wife wanted the shoes. We simply expected a new pair when purchasing new shoes from Coach. What should have been a fun purchase during our Vegas trip turned into an unnecessarily disappointing experience. I have photos of the soles taken shortly after we discovered the condition.