Been here 3 times. First visit was good, but followed with 2 bad experiences, both related to the service. I won't be back. Too bad because the look and vibe of the Tipsy Muse is great (love the mugs!), and I really was hoping this would become our new go-to spot for a break during the work day.
In both 'bad service' instances, all we ordered was a simple cup of coffee. We had hoped to stay and drink it there but it took so long to get it that we had to get it to go. The first time this happened, the girl at the counter was basically telling me that there's no way I waited that long. Wait, what?! Are you arguing with me?!
2nd time, we walked up to the counter to order but neither of the girls working acknowledged our presence. We had to go up to the cashier and say "can we order coffee?" We ordered 2 coffees to have there, went and grabbed a table and waited. After 10mins, we realized she just completely forgot about us. And no, there were no other customers being served. So we walked up to the counter to see where our coffee was and she then realized she totally forgot us. The other girl working behind the counter suggested that they give us a free coffee card/voucher. She kinda nodded, but nope... just gave us our coffees (to go, since we had to go back to work). Once we had our coffees, we couldn't find where the milk and stuff was. Still not picking up on the fact that we needed something... we had to ask where the milk was. Not a big deal, but since the milk and sugar is not visible or close to the coffee counter, maybe tell your customers where to find it when they pick up their coffees. read more