The worst customer service experience we have ever received. They are not friendly at all In fact I…read morewould say very rude. Three mature adults sitting at counter doing absoltely nothing and offered no assistance. Not even a welcome greeting! The lady brought us back to the tile after we approched her and never came back and asked if we had any questions or needed help with selection. Do not waste your time going there. Go somewhere else where they are helpful and friendly And appreciate the business.

Rude people working at the store, the lady at the front showed us to the back and didn't answer any…read morequestions. We then waited in the store for 30 minutes hoping someone would help us and they never did. This should have been the sign to not get a countertop here, but we still went through our contractor and picked a stone and could not be more unhappy. The MSI quartz is not good quality whatsoever, if even a pan sits on it next to the sink it leaves a mark and you have to sit and scrub for 20 minutes to remote the mark. It's going to be incredibly hard to cook in our kitchen with such an easily stained countertop.

So there I was, lost in the sauce of trying to find replacement hinges for one of my kitchen…read morecabinet doors. Just as I was thinking I would need to go to another store, Steve showed up. He's a mighty Menards cabinet guy who showed me exactly what I needed. Worked perfectly! Thanks Steve!

Before Menards, there was Knox Lumber, Budget Power, Builder's Square. Since the "Big Box" stores…read moretook over, prices have risen dramatically. It was only ten years ago, you could pick up a box of Ultra Blue drywall compound for six to seven bucks, now it's sixteen. Or a 12' sheet of 5/8" Sheetrock for nine bucks, now it's twenty five! but the CEO makes 400 times what he used to make! The Greedy Corporations have ruined the economy for the rest of us, so no five stars from me......

4.5/5 We drove a…read morelittle extra to shop at Lowe's versus Menard's or Home Depot for MAGA reasons and we were pleasantly surprised at the helpful layout and cleanliness of the store. Staff was also helpful and kind and not overbearing like at other stores. I wish we had one of these closer to us!

Disappointed!!! I…read morepurchased a grill at Lowes, Maple Grove, that was supposed to come fully assembled and be delivered to my home. However, the grill arrived not fully assembled. We had planned a gathering at our home and expected to use the grill today, but that was not possible due to the condition in which it arrived. When I called the store, the only solution offered was to have the grill picked up and replaced with a fully assembled one on the next available delivery date, Saturday, 3/28/2026. I understand that mistakes can happen, and this would not have been a major issue if I didn't have plans for today. Unfortunately, because of this situation, I had to go out and purchase another grill from a different store in order to proceed with our planned event.

Perhaps They are good for contractors, but to get something done and pulled out of the warehouse…read moreseems to take forever. I've been there twice in the last week and each time it takes them forever to do the paperwork and pull a piece of lumber. The workers are also fairly surly, stereo typical union workers.

This place is a hidden gem. Huge selection of in stock products as well as great displays to shop…read moreeasily. The service was great every time I visited. Susan was very knowledgeable! I ended up purchasing tile to redo my shower here. My only complaint would be that they have very limited hours so be sure to keep that in mind before shopping.

I recently bought three boxes of tile from this place, drove up to pick it up at the back delivery…read moredoor. Staff seemed helpful and pretty nice. The guy loaded them up and I drove off, again very friendly and helpful. My project started two weeks after that. My contractor went to open up the boxes and started to work. When he got to the third box, five out of six tiles were cracked or broken. My contractor told me they should stand by the tile and do an exchange. So I called them to let them know and that I was in the middle of my project and needed another box and that one box was broken, so would I be able to bring these pieces back and exchange for a new box? They informed me that once the tile leaves their store, they aren't responsible anymore! Do they think I enjoyed driving another 30 miles to deal with this in the middle of my project? So I asked I'm supposed to just buy another box with no assistance? She informed me that it was company policy! I asked her to talk to a manager, she came back and said, sorry we can't do anything for you. WOW! Thanks for letting me know you have such a crappy policy and ZERO customer service! I should've shopped at the TILE SHOP! Next time we will be.

Affordable Granite and Cabinetry's "Granite Guard Lifetime Warranty" is an absolute scam. Our…read moregranite started crumbling after a handful of years and because THEY don't have our granite anymore they said our only option is to pay $7,000+ for new granite... the "Project Manager" was very quick to reply with an estimate for $7,000+ dollars but has yet to respond to multiple emails attempts over three weeks when he was asked for an explanation on how they can have a lifetime warranty when they stop carrying granite... Clearly this company is only looking for the quick hit and not long term customers. I would highly recommend avoiding doing business with them based on the lack of standing behind their crumbling products, and the lack of customer service.

I used Affordable Granite & Cabinetry for three projects. The first two times were satisfactory,…read morehowever the third time was HORRIBLE!!! The slab layout was never discussed with me, which resulted in a crude layout that was not well thought out. I contacted my sales rep who replied that she understood why I wasn't pleased and that she forwarded my email to the manager and owner. I never received a response. To make a long story short, I continued to reach out until FINALLY the owner agreed to replace a section of slab (after two weeks of begging). This time they had me approve a visual slab layout, which I did, and then they installed it opposite of what I approved! After pointing out my displeasure for another mistake, I was told the sales rep or owner would call me. It has been two days and NOTHING. This is not a company who makes customer service a priority. Once they have your money, if you have an issue, do not expect a call back. You are out of luck. I will never recommend this company to anyone looking for countertops or cabinetry! STAY AWAY!!!

Great customer service with a smile ! Also they are very informative on ur needs. Always my first…read morestop before I go to box store

Great service that you can't get at the home centers. The guy that does their repairs of small…read moreengine is very knowledgeable .

I had home Depot in Maple Grove replace my kitchen with new cabinets. The kitchen was cleaned and…read moretotally ready for their install. They assured me they could handle everything except for the hood installation which I had done by another professional that had to come back multiple times because of Home Depot's errors. I have been involved in dozens of kitchen remodels and I can tell you Home Depot and they're vendors failed multiple times on everything single thing they coordinated and were responsible for. Here's a small list of what went wrong: cabinet finish and size specifications, hardware workability and specifications, multiple site measurements, cabinet install, countertop install, plumbing install (flooding the room below because they didn't turn off the water line), trying to fix said flooding, backsplash install, caulking, electrical outlet moving multiple times, cabinet orders, multiple wrong material deliveries, multiple material retrieval and pickup without freight lists, door and drawer alignment, broken appliances, misalignment of cabinets, counters, and drawer pulls, ordering delays, cabinet parts still in my garage, multiple sets of cabinets filling up my house for months without picking up the extras, and weeks and months to return calls. It's now been over a year and it is not only still not corrected, they are not responding to my inquiries. I had to pay to eat out every meal for months because of their delays. Oh and by the way, the credit card with their name and logo on it, they claim no responsibility or control. Their incompetence cost me significantly and now they just won't even respond. I would never buy another install of anything from Home Depot, ever. This was the easiest of projects and they couldn't even handle that. Just say no to Home Depot.

I was surprised and impressed with all of the Home Depot crew that I interacted with regarding a…read moreflooring project. They were all super friendly and helpful. The installer Luke was a very hard worker and took the time to discuss options with the installation. Very pleased overall!

Conveniently located and filled with almost everything you'd ever need for home or garden…read more I did have a little trouble looking for very specific items, but if you are flexible you can get close to what you're looking for at really good prices. This is a sweet little gem of a True Value location with better prices than the big box stores. The employees are very knowledgeable and helpful. Ask a question and they can point you in the right direction

Ordered some windows and doors for installation. The salesperson was very personable, and gave us…read morea sense that they would have impeccable quality. We even payed more to use Hamel than a competitor. The Marvin windows and doors were of high quality, but installation was extremely poor. They ruined the plaster on our walls and tried to tell us it was because the house was old. We had other windows installed by a different contractor without issue, so we know it wasn't due to the old plaster. The trim on the exterior wasn't appropriately applied and they used significant "gobs" of caulk to fill gaps. Cleanup was poor and I had to spend quite a bit of time sweeping and picking up nails in my yard. They tried to remedy, but the workmanship of the fixes left much to be desired and created additional issues. I would not use or recommend them.

My project with them started out like all my projects getting quotes from a few companies. But was…read morereally impressed and felt comfortable when Casey was out to see what I want and give me other options. During the installation the installer noticed being an older house the the basement had settled over the years and and not completely level in one area. Rather then install the floor that would have problems he pointed out and showed me the issue. Gave me a very reasonable solution and a great price to correct the issue. Issue resolved the new floor was installed at a great price and with detailed quality.

These guys went through insane efforts to get us the high quality products we wanted with very…read morelittle lead time and at the best pricing we could find anywhere, despite a huge materials shortage across the entire industry. Cannot thank them enough for their hard work. You can tell when a business owner cares about their clients, their business and their reputation. Cannot recommend them highly enough!!!