Ferguson Home, Oakdale MN: Kitchen Appliances ~We ordered…read moreour appliances (4) for our new kitchen remodel in February 2026 ~Paid IN FULL for everything, as REQUIRED by Ferguson. Fast forward to now... ~We're told that they need a 3 week lead-time to install ~May 1, we requested the appliances be installed week of May 18th. ~Their response was: they scheduled us for June 4, 2026 install ~When we asked why the lead-time changed (5 weeks) they had excuses and told us we were confused ~Then they changed the install date to June 1, 2026 ~The appliances were fully paid for in February so Ferguson has NO INCENTIVE to work with us and it shows. They have our money and they have our appliances. Our hands are tied. It cannot be stated strongly enough, how much we regret purchasing from Ferguson Home, Oakdale MN.

If you are sending a crew to install a refrigerator with an icemaker, you need someone who can…read morespeak English. Your crew is good, they just can't communicate. The refrigerator water hose connections just didn't work. Well, get some that do FIX the problem we paid for installation.Also, if you created a problem yourselves, you FIX it. You didn't do that. It seems you gave me a big middle finger. I'm very disappointed in the service from your company and will never make that mistake again. You guys can do better! Bye

We hired Wildwood Kitchens and Baths to do our kitchen remodel and the experience was excellent…read more Janel Swanson was absolutely amazing! She is very professional, knowledgeable, and works incredibly fast. We did a full gut renovation of our kitchen, installed new flooring throughout the main level of our home, removed a dining room wall and replaced a window. All of this was completed in 5 weeks. We highly recommend Wildwood Kitchen and Baths!

From the owner: Wildwood Kitchens and Baths, an award-winning remodeling firm since 2016, offers full-service…read moredesign and remodeling solutions for the Twin Cities area. With a team of experienced professionals, Wildwood specializes in kitchen and bath renovations but is equipped to transform any space in your home. Their design-to-completion process ensures a seamless experience, catering to your unique style, functional needs, and budget. Visit their Stillwater showroom to browse countertops, cabinets, tile, flooring, hardware, and plumbing fixtures to complete your remodeling project all in one place.

First, it all sounded good, complete the project in 2-3 days. Well, due to poor measurements and…read morepoor installation the project was half completed, so that means no main bathroom completed, for a month. Over that time, very poor communication, very poor project management, and just overall disappointing customer experience. With the price paid, we expected a lot more than what we received. I would not recommend this company.

Wayne showed up early to prep, explain, remove old and install new shower pan, acrylic walls,…read moreblocking, corner shelf, and grab bars plus a shower stalk. He and plumber finished and had job inspected within 3.5 hrs. WOW! Wayne, IMHO, certainly deserves a $50 bonus.

Large variety. Staff are helpful. Almost too much to look through! Varied prices. I love going…read morethere when I'm looking for unusual items that you can't always find anywhere else.

Lots of items to choose from, lots of sale prices, a club that gives 20% off each purchase,…read morefriendly staff but... I found a throw pillow with no tags on it. When I brought it up to the register, the very nice employee asked someone else to look it up. But they couldn't find it in person nor online. So, someone else went to look for it. They could not find it either. So the second person started looking in the computer system. The store manager came over and went to see if they could find it or find out what set it might have been in. All of this took 30 minutes. One of the staff finally said to sell us the pillow using a generic code and at the clearance price that other pillows were selling for. Everyone was very nice and very apologetic but someone needed to have agreed to sell it with a generic number earlier. I have worked retail for many years so I do understand that time moves faster for the employees, and I understand the need to find the item; however, to leave a customer waiting at a register for 30 minutes is unacceptable.

We found exactly what we needed for our bathroom. Laura was great! Beautiful showroom.read more

So we walked in to just look at samples as we are from Massachusetts. A lovely woman named…read moreMackenzie offered to help us and we mentioned that we were not from Minnesota and were not planning to buy but only look. Not only did Mackenzie help us look at multiple sample and options but she gave us great ideas and also a couple free samples. What exceptional customer service! The store had tons to choose from and if I was located in Minnesota I'd be very comfortable working with Mackenzie! Thanks again.

Overall, my experience at Floor & Decor was good…read more They have an expansive selection of flooring, which is what I was looking for. The customer service was helpful when I had questions about tile and they helped me load my purchase into my car. They offer different price points to fit many budgets which is also a plus. I would visit Floor & Decor in the future.

Oversold us floor tile and wont take it back. The design person miscalculated our needs and now we…read moreare stuck with extra boxes we cant return.

Excellent job at remodeling our kitchen. Beautiful work, great design, professionally done. It was…read morea tear out in our 1959 kitchen. Spacious and functional with attention to detail

From the owner: Established in 1947, West End Kitchen Inc. is a well-respected contractor specializing in custom…read morekitchen and bathroom remodels in the Twin Cities area. With over 75 years of experience, they have a proven track record of designing and executing unique spaces that meet the individual needs of their clients. Their commitment to quality craftsmanship, customer satisfaction, and personalized service has earned them numerous accolades, including Angi's Super Service awards and features in local publications. Located at 188 7th Street West in Saint Paul, MN, West End Kitchen Inc. is the trusted choice for homeowners seeking to transform their living spaces.

Rod was a fantastic salesperson, and his customer service was exceptional. Went above and beyond…read moreand knew all his products and was extremely helpful. Will do business with him again. Very caring person.

My experience with the tile shop has been extremely frustrating from the initial order to shipping…read moredelays, broken tile, and excuses about new systems, new staff, etc, etc Has taken 18 days to get 1 box of tile to replace tile that was broken in original order. A replacement order I had to purchase again and has been holding up a remodel close to two months. I had been extremely patient up until the point I realized the priority was getting paid then dismissing customer care. First of many projects I had planned to use Tile shop and will be my last. Will find someone that appreciates the customer shopping experience vs. cutting communication after the receipt is signed.