My family and I have been going to the Teacup for ages, and we were devastated when Ms. Kathy passed away due to cancer. When the new owner, Ms. Patti, announced that Teacup would reopen, we were overjoyed! Now that the Teacup is up and running again, we go as often as we can. I have gone several times with my family and with friends, and the service and atmosphere is simply beautiful. You never know what absolutely amazing scones, salads, soups, sandwiches, or sweets will be on the menu, but if Ms. Patti and Ms. Katie are making them (which they always are), you KNOW it's going to be a brilliant combination prepared with the utmost care.
As a customer who highly respects Ms. Patti, I would like to address those who have left bad reviews and those who do not know about the Teacup:
1) Meals are served in stages for the whole tearoom. Everyone gets their courses at the same time (i.e. everyone gets scones all at the same time).
2) You order your Tea and type of meal first (i.e. high tea). The tea is steeped after you order it (no weak teas here), and this takes a few minutes. Also, servers only have two hands, so if you have a large party, teas will come out in twos or fours (if another server is not busy).
3) Fresh scones come out first with the legendary (bowl-lickin' good) Devonshire cream on the side. Flavors change all the time, so be prepared to be wowed! Also, scones are available for purchase, but you MUST call a few days in advance to do so.
4) Depending on your meal choice, a soup and/or salad comes next. Salads are prepared while the scones are served so that the salad does not get nasty and soggy from sitting out (I know this because I asked). Ms. Patti's dressings are simply out of this world by the way! The soups are made by Ms. Patti, and they are so delicious you will want to lick the cute bowl they come out in.
5) Sandwiches are after that, and their flavors change almost daily due to the creative whims of Ms. Patti and Ms. Katie, so you never know what delicious morsels you'll get! You will never get a dry sandwich either, and that's a promise!
6) Lastly, the desserts come out. Oh my goodness, the desserts that Ms. Patti and Ms. Katie come up with! They are so cute and decadent! I want to learn how to make them. If you are too full to savor the sweets, just ask for a box and a server will bring one out.
7) It is very sad, but those who are vegan or gluten free are more difficult to accommodate at this time. Those who have these allergies know that food stuffs can be expensive, and with no warning, this can cause a lot of stress in the kitchen which is why you NEED/MUST/HAVE TO notify The Teacup of any and ALL allergies when you call and make a reservation. If you do NOT notify the staff prior to your visit, it is extremely inconvenient and puts so much pressure on the kitchen. I know from experience that food allergies can be annoying to have, so please help Teacup take care of you during your visit!
8) The Teacup is a small business that prides itself on its food and atmosphere. I say this from first-hand experience: This place is only for the cultured. If you cannot appreciate good food, luscious tea, and a two hour long period to enjoy them, then you should not go here. Well behaved children are welcomed, but know that if they cause a disturbance, you will do all us guests a favor by taking them from the tearoom for a few minutes to calm down. This applies to adults and teenagers also. If you cannot exhibit proper etiquette, do not go.
9) I said this before, but PLEASE make a reservation! Walk-ins cannot be accommodated on busy days (please, I know this from experience). Also, most days have only two seating times (11AM and 2PM), so if you come in and see empty tables, do not think that you aren't being accommodated; the guests with reservations may not have arrived yet. When you do make a reservation, please try not to show up late. If you get lost, call the Teacup know and they can help you out. If you are curious as to what the seating times are on a specific day, or want to know upcoming events, simply ask when you call (:
10) Lastly, when you go, please take note of the teacups and plates! There are so many beautiful pieces in Ms. Patti's collection that are sure to wow you! They also change seasonally, so try going at different times to check them out!
Thank you, and God bless Ms. Patti. read more